Thanks for the great review, Gina!

Hello Heidi,Thank you so much for your glowing review! We are thrilled that you loved your stay at the Murrayfield and that Rodica was able to make your experience special. We are so glad you enjoyed the unique charm of our historic buildings and that our restaurant could cater to your dietary needs. It's fantastic to hear that you found your room comfortable and had everything you needed. We're delighted to hear that you found the location convenient for exploring Edinburgh and that you would stay with us again. Thank you for choosing the Murrayfield, and we hope to welcome you back again soon!

Thanks for the great review.

Hello Hayden, Thanks for the great review!

Hello Kathryn,We are sorry to hear about your disappointing experience during your recent stay with us. Your feedback is important to us, and we apologize for not meeting your expectations, especially in regards to the room size and breakfast service. We will address these issues with our team to ensure they are rectified.Additionally, we apologize for any confusion regarding the service charge added to your bill in the restaurant. We always strive to provide transparent and exceptional service, and we will make sure to communicate all charges clearly in the future.We appreciate your loyalty as a returning guest and are sorry that your recent experience did not meet your expectations. We hope that you will give us another opportunity to make it right and regain your trust in our hotel. Thank you for sharing your feedback with us.Kind regards, Cameron

Hello Tara,Thank you for your wonderful review! We are thrilled to hear that you found our hotel lovely and enjoyed your spacious room. We understand that finding parking during a major sporting event can be challenging, and we're glad that you were able to secure a spot. It's fantastic to hear that our staff provided you with excellent service and that you found them to be lovely and friendly. We're happy to hear that you also enjoyed the great atmosphere and delicious food at our restaurant. Your feedback is greatly appreciated, and we are delighted that you had a fantastic stay with us. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing to stay with us!Kind regards, Cameron

Hello Eric,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel's location excellent, especially with the convenience of free parking. Being close to Murrayfield and the tram stop offers our guests easy access to various attractions and transportation.We're delighted that you enjoyed our breakfast and the food in our restaurant. Our team strives to provide a delightful dining experience, and we're glad that you found it to be nice.Your kind words about our staff, especially Lindsey on reception, mean a great deal to us. We take pride in delivering friendly and attentive service, and we'll be sure to share your compliments with Lindsey.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future!Kind regards, Cameron

Hello,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel and found our location to be convenient, especially for the stadium. We're glad the size of the family room met your expectations, and we take note of your feedback regarding the glass doors. It's fantastic to know that you enjoyed our breakfast options and considered it a great value. We strive to provide a delicious and diverse selection to cater to all our guests' preferences.We're also delighted that our staff made a positive impression on you with their friendly and welcoming demeanor. Providing excellent service is a top priority for us, and we're glad it was reflected during your stay.Thank you for recommending our hotel. It means a lot to us. We appreciate your kind words and look forward to welcoming you back on your next visit.Kind regards, Cameron

Hello,Thank you for sharing your feedback. We're delighted to hear that you had a positive first impression of our hotel and that you found our staff to be friendly and welcoming. We appreciate your compliments on our location as well. However, we're sorry to learn about the issues you experienced. We apologize for any inconvenience caused by the presence of mold and mildew on the windows and the strong smell. We have taken note of your concerns and will address them promptly to ensure a more comfortable stay for our future guests. Regarding the carpets, we understand your concern about hygiene and cleanliness. We regularly deep clean our carpets, but we apologize if they didn't meet your expectations during your stay. Your feedback will be shared with our housekeeping team to enhance our cleanliness standards.We appreciate your valuable input and hope that you will give us another opportunity to provide you with an improved experience in the future. Thank you for bringing these matters to our attention.Kind regards, Cameron

Thanks for the great review!

Thanks for the review, Claire.

Thanks for the great review!

Hello Fay,Thank you for sharing your experience at the Murrayfield Hotel. I am sorry to hear that the room did not meet your expectations in terms of cleanliness and appearance. I will make sure to pass along your feedback to the hotel management so they can address these issues and improve the quality of the rooms for future guests. It's good to hear that your friend enjoyed the breakfast and was well taken care of during her stay. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards, Cameron

Hello Jacqueline,Thank you for choosing The Murrayfield as your home away from home during your work trips. We truly appreciate your loyalty and it's an honor to have you as our guest for the second time in just a few weeks.We take pride in offering a variety of room types and options to cater to the unique needs and preferences of all our guests. It's fantastic to know that you found a comfortable and welcoming space that suits you. Our staff are dedicated to providing warm and friendly service, ensuring that you feel at home during your stay.The festive decorations during Christmas time add a special touch to the ambiance of the hotel, and we're thrilled that you found it beautifully done. Our team always strives to go above and beyond to ensure that your experience is memorable and enjoyable.Thank you for your kind words and for continuously choosing to stay at The Murrayfield. We're delighted to know that you're always happy to stay with us, and we look forward to welcoming you back for many more wonderful stays in the future!Kind regards, Cameron

Thanks for the great feedback, Philip!

Hello Jacqueline,Thank you for taking the time to share your positive experience at The Murrayfield. We're delighted that even though it was a last-minute booking, we were able to exceed your expectations. It's great to know that your room was spacious and well-equipped, with amenities like a wall-length TV, sofa, dressing area, and separate shower room. Our dedicated housekeeping team works hard to ensure that cleanliness is maintained to the highest standard, so we're pleased that you found everything super clean and comfortable.Our location, being on the main road into the city center, offers convenience and easy access to explore the city. We're glad that you found it handy for getting around, with a short 15-20 minute journey to the city center.The Christmas season is truly magical, and we're thrilled that you found the hotel beautiful during that time. Creating a warm and welcoming atmosphere is a top priority for our staff, so it's wonderful to know that they made you feel so well taken care of during your stay.Thank you once again for choosing to stay at The Murrayfield and for sharing your kind words. We hope to have the opportunity to welcome you back in the future for another fantastic stay!Kind regards, Cameron - General Manager

Hello Tony,Thank you for sharing your feedback with us. We appreciate your kind words regarding the exterior of our hotel and the convenient location, including the availability of car parking. We understand the importance of these factors in creating a positive experience for our guests.We apologize for any inconvenience caused by the water temperature in your room. We appreciate your patience in trying different times of the day, but we regret that the water did not reach a satisfactory temperature for a comfortable shower. Your comment will be reviewed with our maintenance team to ensure that our guests' comfort is not compromised in the future.We understand that your room size was smaller than expected. While we offer a range of room sizes to cater to different preferences and needs, we apologize for any inconveniences you may have faced due to the limited space. We do have larger rooms available for booking, and we encourage guests who desire more space to consider these options during their next stay.Thank you again for your valuable feedback. We hope that despite the mentioned challenges, you were able to find your room comfortable. We would appreciate the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfying experience.Should you have any further comments or suggestions, please do not hesitate to reach out to us. We value your feedback and strive to continuously improve our services.Cameron - General Manager

Hello Mark,We sincerely apologize for the issues you encountered during your stay with us. We take your feedback seriously and appreciate you bringing these matters to our attention.We apologize for the early closure of the kitchen on Sundays. We understand that this may have inconvenienced you, and we will work to improve our scheduling and communication in order to better accommodate our guests' dining needs.Regarding the bathroom concerns you mentioned, we are truly sorry for the experience you had. We strive to provide clean and well-maintained accommodations, and it is disheartening to hear that we fell short in this aspect. We assure you that we will address these issues immediately and take the necessary steps to rectify and prevent such occurrences in the future.Your comments about the missing grout, loose tiles, and off-the-wall holders are duly noted. We appreciate your feedback as it helps us identify areas that require attention and ensures that we can make necessary improvements to enhance the quality of our rooms.We understand that your overall experience did not meet your expectations, and we sincerely apologize for any dissatisfaction caused. We value our guests' comfort and satisfaction, and we regret that we did not meet these standards for you.We appreciate your honest feedback, as it gives us the opportunity to learn and grow. We hope that you will reconsider staying with us in the future, as we would appreciate the chance to provide you with a more enjoyable and positive experience.Once again, we apologize for any inconvenience caused and appreciate your understanding. If there is anything else we can do to assist you or address any remaining concerns, please do not hesitate to reach out to us.Kind regards,Cameron

Hello Rachael,Thank you for choosing to spend your birthday trip in Edinburgh at our hotel and for taking the time to share your experience with us. We are delighted to hear that overall, you had a lovely stay and enjoyed various aspects of your visit.We apologize for any inconvenience caused by the heating in your room. We understand that it can be challenging to find the right balance, especially when the heating is controlled solely by the radiators. We appreciate your feedback and will review our heating system to ensure a more comfortable and manageable temperature for our guests in the future.We are glad that you enjoyed our breakfast, especially the Scottish breakfast. It is wonderful to hear that the selection and variety provided met your expectations. We believe that a good breakfast sets the tone for the day, and we aim to offer a delicious and satisfying start to every morning.We are pleased to hear that the public transportation links from outside our hotel to the city center were convenient for you. We understand the importance of accessibility and ease of transportation for our guests, and we are glad that it enhanced your overall experience in exploring the city.Thank you for bringing to our attention the concern regarding privacy in room 202. We appreciate your feedback and will take it into consideration as we review our room layouts and amenities for future improvements.We are thrilled to know that our staff were friendly and welcoming throughout your stay. Our team takes pride in providing exceptional service, and it is rewarding to receive such positive feedback from our guests.Once again, we thank you for choosing to celebrate your birthday with us and for your kind words. We look forward to welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Kind regards, Cameron

Thanks for the review!

Thanks for the 5* review, Alan!

Hello Jessie,I'm thrilled to hear that the staff at the hotel were friendly and helpful during your stay. It's always wonderful when the staff goes above and beyond to make guests feel welcome. Being upgraded to a larger room is such a pleasant surprise and I'm glad to hear that it was very nice. The addition of a walk-in shower adds a touch of convenience and luxury to your stay as well. It sounds like you had a fantastic experience and I hope it made your stay even more enjoyable. Thank you for sharing your positive feedback!

Thanks for the 5* review, Gareth.

Hello Marek,Thank you for your feedback! We're delighted to hear that you found our personnel excellent, cleanliness to be good, and meals to be good. We always strive to provide the best experience possible for our guests, and your comments are truly appreciated. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Hello Graham, thanks for the great feedback!

Thanks for the review!

Thanks for the review, Tommy!We hope to welcome you back soon.

Hello Celeste,I am sorry to hear that your experience with the carpets, floor, and window amenities was not pleasant. We take all feedback seriously and will make sure to address these issues promptly. Thank you for bringing this to our attention. As for the thermostat, we apologize for the inconvenience and will have our maintenance team investigate this further. We hope that you give us another chance to provide you with a more comfortable and enjoyable stay in the future.Kind regards, Cameron - General Manager

Hello Darren,Thank you for sharing your feedback with us. I'm glad to hear that you had a positive experience with our staff and enjoyed the food. However, I apologize for the inconvenience caused due to the noise disturbance from room 1. We understand how frustrating it is to have your sleep disrupted and we will work towards making improvements to ensure that our guests have a peaceful stay. Thank you once again for your valuable feedback and we hope to have to opportunity to welcome you back in the future.Kind regards, Cameron - General Manager

Hello Laura,Thank you for taking the time to share your review with us. We are thrilled to hear that you had a fantastic stay with us and that we exceeded your expectations. We are glad to know that you enjoyed the spacious and clean room with a view and that the bed was comfy. It's also great to hear that you enjoyed the dinner and breakfast during your stay. We are happy to know that our location was convenient to you, with regular buses and trams available. We are also glad to know that the free parking was a huge plus for you. In regards to the thin walls, we apologize for any inconvenience caused but we are happy to hear that it did not detract from your overall experience. We appreciate your kind words and look forward to welcoming you back for another lovely stay. Thank you.Kind regards, Cameron - General Manager

Hello Monica,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us and found our front desk guy great and accommodating with recommendations for the area. We are glad to know that you found the room clean despite having an old feel and was equipped with a fan and a window that worked well. It's also great to hear that you enjoyed the breakfast and dinner during your stay. We are happy to know that our location was convenient to you, with the bus stop right outside the hotel. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Kind regards,Cameron - General Manager

Hello Lindsey,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a lovely stay with us, and that breakfast at the Bothy was your favourite part. We are glad to know that you found our staff super nice, and we will make sure to pass on your compliments to them. We appreciate your kind words and look forward to welcoming you back soon.Kind regards,Cameron - General Manager

Hello Sebastian, Thank you for your feedback regarding your recent stay with us. We're happy to hear that you enjoyed our nice rooms. However, we apologize for falling short on your expectations regarding breakfast. We will do our best to improve the variety of items available for our guests. We hope to have an opportunity to welcome you back in the future and provide you with a better experience.Kind regards, Cameron Baxter - General Manager

Thank you for your feedback! We're glad to hear that you found our hotel to be good and conveniently located near the bus. Our restaurant and bar are also great amenities that we're pleased you enjoyed. We appreciate your comment regarding our desk staff, and we apologize for any non-responsive encounters you had. We'll make sure to address this issue internally and work on improving our overall service. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional experience.

Hello Tyler,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us and that the room was beautiful and comfortable for you. We take pride in providing a comfortable and relaxing experience for our guests, so it's gratifying to hear that this was reflected during your visit. We wish you all the best and look forward to welcoming you back soon!

Thanks for the great review!

Hello Ole Martin, Unfortunately, we regret to learn that during your stay with us, you experienced food-related illness after dining at our restaurant. Additionally, we understand that you found our service to be nonchalant and rude when you brought up the issue. Moreover, there was a constant noise coming from the wall in your room which made relaxing difficult. We apologize for these inconveniences and understand that other places you visited in Scotland had superior service, standards and comfort. Please know that we take all feedback seriously and will strive to improve our service in the future.Kind regards, Cameron - General Manager

Hello Luis,Thank you for taking the time to write this wonderful review! We are thrilled to hear that your stay with us was the best during your trip and that you enjoyed our excellent service and beautiful room. Our team takes great pride in providing exceptional service and creating a comfortable atmosphere for our guests, so it is always rewarding to know that our efforts have been appreciated. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another exceptional stay.Kind regards,Cameron - General Manager

Thanks for the great feedback, Kathy!Kind regards,Cameron - General Manager

Hello Man Fai,Thank you for taking the time to leave your review. We appreciate your feedback and are glad to hear that you had a good experience with us. If you have any further comments or suggestions, please do not hesitate to let us know - we are always looking for ways to improve our service and satisfy our guests.Thank you again for your support, and we hope to have the pleasure of hosting you again in the future.Kind regards, Cameron Baxter

Hello Doriane,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you found our hotel to be a great option for a trip with family or friends. Our team works hard to provide a comfortable and enjoyable experience for all of our guests, and we're happy to know that you felt well taken care of during your time here. Thank you again for your positive feedback and we hope to have the opportunity to welcome you back in the future.Kind regards,Cameron Baxter, General Manager

Hello Dr. Christian,Thank you for taking the time to leave such a wonderful review of our hotel! We're thrilled to hear that you enjoyed your stay with us and that our staff, room amenities, and breakfast were up to your satisfaction. We apologize for any minor issues you experienced with the curtains and bed-cover, and we will strive to improve upon these areas. We are also happy to hear that you appreciated our free parking in the backyard. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Kind regards,Cameron Baxter, General Manager

Hello,Thank you for sharing your experience of staying with us. We are grateful for your positive evaluation of our hotel condition, location, and proximity to nearby amenities. However, we apologize for any inconvenience caused during your stay due to the noise from the trash bins. We will review and address this issue to ensure that we can improve the comfort of our guests. We are also currently exploring options to add an elevator to our facility to support guests with luggage. We value your constructive feedback and hope to have the opportunity to welcome you back soon.Kind regards,Cameron Baxter, General Manager

Hello Jeff,Thank you for sharing such a wonderful review of our property! We pride ourselves on having beautiful and comfortable hotel accommodations, and we're thrilled to hear that you had a fantastic stay at both the main hotel and the house. We hope that you enjoyed all of the amenities that we have to offer, and that your time with us was both comfortable and enjoyable. Thank you for choosing to stay with us, and we hope to see you again soon!Kind regards,Cameron Baxter, General Manager

Hello Neeraj,We are very sorry to hear that you did not have a pleasant stay with us. We apologize for the inconvenience caused by the room size and the noise. We appreciate your feedback, so we can continue to improve our services and amenities. Additionally, we apologize for the poor interaction with our receptionist and the cleanliness issues you encountered in your room. This is certainly not the standard of service we strive for, and we'll ensure your feedback is reviewed and addressed with the team. We will also review the Wi-Fi connection in your room, and we hope to better accommodate your needs in the future. Thank you for sharing your experience with us and for choosing our hotel. We hope to have another opportunity to provide you with a better stay.Kind regards,Cameron Baxter, General Manager

Hello Ailsa,Thank you for taking the time to leave such a lovely review of your recent stay with us. We're thrilled to hear that you had a great time during your visit for the rugby, and that our convenient location and friendly staff made for a wonderful experience. We're delighted that you enjoyed our hotel's atmosphere and found our team so helpful and accommodating. We look forward to welcoming you back in the future and providing you with another fantastic stay. Thank you again for your kind words, and for choosing to stay with us.Kind regards,Cameron Baxter, General Manager

Hello Stefan,Thank you very much for your wonderful review! We're so glad to hear that you enjoyed your stay with us and found our location, customer service, and room to be excellent. It was great having you as a guest and we welcome the opportunity to host you again in the future. We aim to create a comfortable and relaxed atmosphere for all our guests and we're thrilled to hear that we hit the mark with you. Thank you again for sharing your positive experience with us and others!Kind regards,Cameron Baxter, General Manager

Hello Lee,Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel and found it to be a good choice for your three-day stay in Edinburgh.We strive to provide exceptional service to all our guests and it is very rewarding to hear that we were able to meet your expectations. Our location is indeed convenient for exploring the beautiful city of Edinburgh, and we are glad that you were able to take advantage of it during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back in the near future.Kind regards,Cameron, General Manager

Hello Patrick,Thank you for your lovely review and feedback following your recent stay. We're delighted to hear that you thought our hotel was beautiful and great value for money. Our location is a popular feature with our guests, and we're happy to hear that you found it convenient for exploring Edinburgh. We appreciate your comments about the fan in your room, and we will certainly take them onboard to ensure we continue to improve our guests' experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind regards, Cameron Baxter, General manager