객실 내 금고, 암막 커튼, 다리미/다리미판, 무료 유아용 침대
예약 가능 여부 확인

퀄리티 인 & 스위츠 여행 후기

2.5 out of 5
퀄리티 인 & 스위츠
1700 Yeager St, Port Huron, MI

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 430개 이용 후기 중 96개" "
평점 8 - 좋아요. 430개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 430개 이용 후기 중 83개" "
평점 4 - 별로예요. 430개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 430개 이용 후기 중 44개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Abby

Good bagel for breakfast, helpful front desk.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Janice

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
My room had no microwave or fridge as described when i booked. We had to ask for fresh towels for our rooms and towels for the pool. Decent breakfast, and overall we had a good 2 night stay.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Dawn

연인과의 여행
We had a nice stay.
2024년 3월에 3박 숙박함
답변 제공: Andrew 님, 2024년 3월 6일
Thank you!We are happy you enjoyed your stay. :)

6/10 - 괜찮아요

Robert

연인과의 여행
It was good for the price and there was nothing I didn't like about the property.
2024년 1월에 2박 숙박함
답변 제공: Andrew 님, 2024년 3월 5일
Thank you! We are updating a bunch of furniture at the moment. Please visit us again!

6/10 - 괜찮아요

Ross

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Andrew 님, 2024년 3월 5일
Thank you for the honest review!

4/10 - 별로예요

Tiffany

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is creepy and outdated. The only thing that was not dirty was the bedding (thank god!) The room has dead bugs and cobwebs and smelt like it hadn’t been used or open in a while. Even the bathroom fixtures were rusty and the faucets dripped. The toilet was barely mounted and would slam against the wall anytime someone used it. Our first room had a connecting room with a door lock that was broken so we asked to switch. The new room we got the deadbolt lock was just completely broken. I felt extremely unsafe staying here. None of the side doors were locked or needed keys to enter so basically anyone off the street could come into the hotel and not use the front door. There is only one nighttime staff so there’s not much security anyways. Definitely study up on some methods to keep your room from being broken into if you’re going to stay here.
2024년 1월에 1박 숙박함
답변 제공: Andrew 님, 2024년 3월 5일
We have a lot of projects in the process. Brand new furniture arrived. We are preparing for a great summer!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like: The staff was super friendly.
2024년 1월에 3박 숙박함
답변 제공: ANdrew 님, 2024년 1월 9일
Thank you!!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the best
Very old hotel but it worked
2024년 1월에 3박 숙박함
답변 제공: Andrew 님, 2024년 3월 5일
Sorry to hear of that. We are currently updating a bunch of things with the property. Please give us another chance.

6/10 - 괜찮아요

Steve

좋아요: 청결 상태, 직원 및 서비스
I would share pictures of I could. The door to my room looked like someone tried to break it down, door wouldn't close all the way on its own, had push/pull it closed. Striker plate was loose. Bathtub was dirty, didn't even come clean during shower.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

4/10 - 별로예요

Amanda

2023년 12월에 1박 숙박함

4/10 - 별로예요

KEN

연인과의 여행
Sorry not a very clean stay, breakfast area bot kept clean, cold sausage and cold eggs. We had a 2 night stay, left for a few hours shopping and room not touched by any staff service. Not impressed at all we will not be back and certainly will not recommend
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Lorinda

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
There were basketball teams roomed next us, even though almost half the hotel was empty. They partied all night until 3am with the staff not doing anything. The front desk clerk was not around on Saturday morning to restock the breakfast. I had to wait for her to finish her smoke break to check out.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

veronica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is a dump. I could not believe how yucky it was, not to mention absolutely low budget - no fridge, no microwave in the room. We turned the tv on and that's where the buck stopped - couldn't changed the channel, control the volume, etc. Figured maybe the batteries had died, so I picked up to call the front desk and guess what?, the phone didn't work!!! Had to unplug the tv so we could go to sleep. "Breakfast" was gross. There was almost nothing left when we got down there, (and we were not late) and we never did see any staff. I heard another couple commenting how the bagels were stale - it was just a bad experience all around. My advice is to spend the extra few bucks and stay across the street at one of the nice hotels.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Cindy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let’s see, only one person on staff when we checked in. Another woman was at the desk asking for soap for the public washroom. The young lady told her she couldn’t leave the desk, she was the only one there, the soap was in a room and it was locked and she didn’t have a key, her boss had it. Then we went to our room. The cover blanket on the beds looked like they had someone dirty foot marks on them. Then the bathroom, there was a roll of toilet paper sitting on the lid flushed the toilet plugged water everywhere. Phoned front desk to bring towels and plunger. Couldn’t leave desk had to go get it ourselves. She said no one has done laundry running out of towels. Opened the fridge someone had unplugged the tray and bottom of the fridge full of water. TV doesn’t work. Asked for a different room got the last room. It was a down grade no fridge or microwave, and the clocks don’t work. They need to find more staff and friendlier. We called the other hotels in the area and they were all full. We would have checked out if another one was available. This is the second bad experience I’ve had with Quality Inn. I feel you owe me a refund or quite a discount.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Angie

2023년 11월에 1박 숙박함

8/10 - 좋아요

Lance 님, London

2023년 11월에 1박 숙박함

4/10 - 별로예요

Dianne L

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Pauline

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just needed a reset/getaway after a long week at work for both of us. The non-smoking room smells like stale cigarettes. I could still see a soap scum ring around the tub which I scrubbed so I could get in it after working 11.5 hours and driving 1.5 hours to get here. The outside of the tub is gross with a giant dried clump of a stranger’s hair. The phone isn’t plugged into anything. It doesn’t even have a phone cord long enough to reach a phone jack. We don’t feel like we can really relax and it’s extremely disappointing for the cost of the room. Too many other choices around, we will not stay here again.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good clean staff very good inn right off highway 5min from boarder
2023년 9월에 1박 숙박함
답변 제공: Andrew 님, 2023년 10월 3일
Thank you!!

8/10 - 좋아요

Valda

연인과의 여행
We arrived late to find that Expedia had not sent my reservation. It took an hour to straighten this out. Thank heavens I had my copy of the reservation.Tha clerk Amber was very helpful, patient, efficient and professional. she should be commended!
2023년 9월에 1박 숙박함
답변 제공: Andrew 님, 2023년 9월 28일
Thank you! I will pass along your nice comments to my employee.

6/10 - 괜찮아요

alan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs a facelift
2023년 9월에 1박 숙박함

4/10 - 별로예요

Andre

출장 여행
Odeur chambre
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Joshua Lee

2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태
We went into a room and it wasn’t properly cleaned but they immediately gave us another room. They were in process of hiring and training new room cleaners and I did mention that there is a smell of smoke in my he always. We happens to go when there was a Golf tournament ⛳️ and people from other states and Canada filled up the whole hotel. She assured me that they do not allow anyone to smoke in room but they do go outside and smoke in their cars which they bring the smell in with them. The female associate at front desk was very helpful! Gave us recommendations of how to get places, about sight seeing attractions. The next day there was a male at front desk not helpful at all. He could handle checking out the golfers 🏌️‍♂️ let alone other visitors staying at hotel. But the location is perfect, lots of restaurants and stores.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Erik

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
Not great
We stayed here for back to school shopping. It was okay. There were no towels in the pool area and when we asked we were told there wasn’t anymore. Also lights were out in the pool area. Bedding was stained and there was a used bar of soap in the shower that was overlooked. Not the worst stay but not the best either.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Nancy

가족 여행
좋아요: 편의 시설/서비스
The staff were friendly and the bed was comfy. It’s an older property that been pretty well maintained but could use some love, i.e., scratched paint, cracked caulk, etc. Altogether it was a pleasant experience and I’d stay there again.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Girl at check in very welcoming and helpful. Toilet ran, but informed checkout desk
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

dan

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Cherri

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

April

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty
Arrived and they did allow us to check in early which was nice since we had been driving 13 hours. Went the room, took our things in, and had an appointment at 2pm we had to be at. Got back after dinner with family at bar evening and we were getting ready for bed. Turned the bed sheets down and there was blood in the bed!! They gave us another room. The other room has hair strands in the bed… we went to the dollar store and just bought our own bedding at that point and put it on top of theirs.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Noman

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not a good experience 😕 i should have gotten the refund.
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Sean

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Shaun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was nice and clean and the staff was very friendly.
2023년 8월에 2박 숙박함
답변 제공: Andrew 님, 2023년 8월 21일
Thank you!!

4/10 - 별로예요

Paolo

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property and room were fine. The first room I was given wasn't cleaned... beds were stripped and bathroom dirty. Which was fine, just a clerical error. No big deal. The staff however were so grumpy. Both the staff in the evening and in the morning were unfriendly. Not rude, just distracted and not very friendly. The hotel is good, clean and was a perfect location for my needs. But don't expect a friendly staff.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Brent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, nice rooms, nice dining area. Generally a lot nicer than other hotels of this price range. Pool was open late too.
2023년 8월에 1박 숙박함
답변 제공: Andrew 님, 2023년 8월 16일
Thank you very much for the nice review. We are doing our best to make the hotel updated.

8/10 - 좋아요

Mildred

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Ryan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE. I cannot stress this enough. If I could leave a zero star review, I would, and they wouldn't even deserve THAT much. My wife and I stayed here for a weekend. When we got to the hotel, our room wasn't cleaned, the room was left unlocked, there were no sheets on the beds, the bathroom was filthy, random bottles of cleaning products were strewn around the room, and there was a suspicious brown stain on one of the mattress pads. It was as if the cleaning staff just gave up half way and went home. In fact, this would absolutely seem to be the case, as we specifically asked if the cleaning staff could finish cleaning the room, and were told "no, sorry, there's no cleaning staff, they've gone home". We asked to see the manager, to get a refund, and apparently THEY had gone home as well. We were told that we could either accept an upgrade to a double queen bed room on the second floor, or a single queen with a pull-out bed. We took the double queen, but problems didn't stop there. We consistently had issues with our room keys, and the electrical outlets in our room were sketchy to say the least. One outlet even managed to destroy my wife's cell phone charger and my laptop charger. Stay away from this place. You're almost better off sleeping in your car, it would certainly be cleaner at least.
답변 제공: Andrew Wiseley 님, 2023년 8월 9일
I apologize for your experience. I do have some new staff and did 15 interviews today to bring in some fresh experience. The last couple weekends were very busy with the local events in town. This would not be a typical stay at our property. Next time your in town, contact me.

8/10 - 좋아요

Steve

2023년 7월에 2박 숙박함

8/10 - 좋아요

Margaret

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

David

2023년 7월에 1박 숙박함

8/10 - 좋아요

Tristan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice for 1 night stay.
Efficient front desk with check in and out. Room was clean enough. On the smaller side. Bathroom was fine, water pressure solid. Has a pool a breakfast if you're into that kind of that. Definitely a fine choice for a night stay while traveling.
2023년 7월에 1박 숙박함
답변 제공: Andrew 님, 2023년 8월 21일
Thank you very much! We put a lot of work into this place this spring. Still more projects to go.

8/10 - 좋아요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our first room didn’t have working AC but the staff did get us a new room right away for free and we were then fine. The hallway did smell of smoke in areas but overall, it was ok for the price. Plus the breakfast was real good for being Free.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok, pretty average
2023년 7월에 1박 숙박함
답변 제공: Andrew 님, 2023년 7월 21일
Thank you for the honest review.Please let me know the areas we can improve.We hope to see you again soon.

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
No issues
No issues. Pretty typical hotel. Pool was open and appeared to be clean.
2023년 7월에 1박 숙박함
답변 제공: Andrew 님, 2023년 7월 10일
Thank you for the good review!

8/10 - 좋아요

Jamie

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The stay was okay. Breakfast wasn’t the best. The bed and pillows were comfy. But you can tell the hotel isn’t in the best condition. The trim had tape holding it together. The shower needed caulk redone. Behind the toilet there was the wall paper coming off the wall. The hotel needs an update. I am a daughter of a contractor. So I see all the needs for improvement. Also the floor wasn’t vacuumed. The tub wasn’t clean neither was the shower. Still had stuff on the bottom of both. Lots of room for improvements here. I would stay again. But might be best if you look at bettering the hotel and fixing these issues to get more people to stay.
2023년 7월에 2박 숙박함
답변 제공: Andrew 님, 2023년 7월 10일
Thank you for honest and good review. Our 2nd floor rooms are going to be fixed up very soon. The 1st floor is in the process of being finished. I hired some more staff over the weekend. I'm hoping things are way better when you return.

8/10 - 좋아요

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좋아요: 직원 및 서비스, 객실의 편안함
Simple place to stay. Will use it again
Staff was very friendly. Blonde Girl at front desk was a sweetheart. Was a quiet weekend at hotel so It was peaceful. When I do go back to Port Huron I will stay there again for sure. Hotel was close to highways and downtown too. Wasn't Luxury but just what I needed
2023년 6월에 4박 숙박함
답변 제공: Andrew Wiseley 님, 2023년 7월 6일
Thank you! We are working very hard to fix up the property and make things better for the guests.