숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

디어필드 로지 앳 헤븐리 여행 후기

3 out of 5
디어필드 로지 앳 헤븐리
1200 Ski Run Boulevard, South Lake Tahoe, CA

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 327개 이용 후기 중 269개" "
평점 8 - 좋아요. 327개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 327개 이용 후기 중 4개" "
평점 4 - 별로예요. 327개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 327개 이용 후기 중 3개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Alan 님, Wauconda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was within walking distance to the marina and several good restaurants, including Italian and Asian. The property was also peaceful with convenient parking. The courtyard was beautiful and the hot tube was quiet and relaxing. We would stay there again.
2023년 7월에 4박 숙박함

8/10 - 좋아요

STEPHEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Enjoyed this Lodge for the large rooms, the quiet and low number of guests while here. The Lodge is well-kept however, somewhat tired in appearance. When we reserved this place, it was called The Deerfield Lodge but since then, new owners have taken over and did away with included breakfast. Still worthy of staying in.
2023년 6월에 4박 숙박함

4/10 - 별로예요

Christian

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The Deerfield Lodge has been acquired by the Black Bear Inn next door. Unfortunately, Expedia never informed us of this change. The Black Bear inn does not offer breakfast anymore, as still advertised on the expedia website. there was no attempt to rectify this situation.
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Jianxuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect hotel
This is the nicest hotel I have stayed in recent years. Everything seems to be recently renovated and looks perfect!
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property very nice but really needs chairs in the rooms

10/10 - 훌륭해요

Julian

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with a friendly and attentive staff. A few generous "extras" were a delightful surprise. I would certainly return for another stay.
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We really enjoyed our stay at the Deerfield now known as Blackbear Lodge! The grounds are beautiful and our room was spacious and cozy at the same time. We were greeted by the Nicest people that made every attempt to make us comfortable and answer all questions. We highly recommend staying here.
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Absolutely amazing stay at this lovely property. The rooms are large and modern. We were downstairs so had a nice patio space with a gorgeous view of the green outside. Walking distance to the lake and Heavenly village with lots of amenities very close by yet still get the woodland/ nature feel.
2022년 9월에 3박 숙박함

8/10 - 좋아요

Arthur 님, Mesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Toilet ran every minute of stay. Promised free breakfast was suddenly only on the weekends. Temp in room was difficult to adjust. The room was beautiful, as was the patio. Staff very nice.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property with clean and well kept rooms. Staff was friendly and helpful. Close to food and activities but away from the casinos enough to be quiet and feel safe. Will definitely be coming back!
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Stephen Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed during the heat wave with highs around 87 degrees but we were pleasantly surprised to enter the room with the fan on, it felt like it had been air conditioned. Lovely room.
2022년 8월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 9월 2일
Thank you for your review!

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having two bathrooms was awesome! Very quite and clean. We loved this property.
2022년 8월에 3박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 9월 2일
Thanks for letting us know you enjoyed your stay!

10/10 - 훌륭해요

rene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the location and how quiet it was. The room was spacious and clean. We will definitely be staying there again.
2022년 6월에 6박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 8월 19일
Thank you!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 8월 18일
Thank you Paul!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Place, Great Value
I didn’t even know this place existed. Cool place, will definitely book again.
2022년 8월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 8월 16일
Hi Amanda, We are so happy you enjoyed your stay. We appreciate your feedback and hope to see you again.

10/10 - 훌륭해요

Sylvia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The front desk staff was very nice and helpful during our stay. She obviously likes her job! Nice quiet property. Our stay was during a heatwave and, thankfully, there was a large floor fan in addition to the ceiling one.
2022년 7월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 7월 28일
Thank you for the review! We hope to see you again!

6/10 - 괜찮아요

Juergen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Die Rezeption war bei Ankunft nach 17.00 Uhr sowie bei Abreise vor 09.00 Uhr nicht besetzt, bestehende Probleme mit der Unterkunft konnten nicht bereinigt werden. U.a. funktionierte der Gaskamin nicht, obwohl wegen der kalten Temperaturen dringend benötigt, das Zimmer wurde weder gereinigt noch die Handtücher gewechselt. Telefonisch war der Notdienst des Hotels ebenso dauerhaft nicht erreichbar.
2022년 6월에 2박 숙박함
답변 제공: Deerfield Lodge Management 님, 2022년 7월 28일
Hello Juergen, We appreciate the feedback. Providing a peaceful experience to our guests is important to us, so we do have our core staff work 9-5 so as not to disturb that experience. Additionally we have someone on site 24 hours a day for urgent matters after hours, however it sounds like you had some trouble connecting to the emergency line for which we do apologize. In the future we encourage you to reach out directly to staff during business hours to have such matters resolved. We are always more than eager to improve your overall experience!

8/10 - 좋아요

ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the grounds were beautiful and very relaxing.
2022년 7월에 4박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 7월 28일
Thank you!

8/10 - 좋아요

james 님, pleasanton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
its find
2022년 7월에 3박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 7월 28일
Thanks

2/10 - 너무 별로예요

Dawn

Very disappointing
2022년 7월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 7월 21일
We're sorry for the inconvenience of having to pay for damages caused to the property. We strongly encourage all guests to read through our policies before booking and upon arrival. We understand your frustration and why you felt a need to leave a poor review that was not relevant to your stay with us.

8/10 - 좋아요

TANDI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property and service were good nothing special. The so called continental breakfast though was a joke. Had a couple of choices of muffins and stale croissants. The office is only open from 9 am to 5 pm. If you need anything after hours you are out of luck
2022년 7월에 3박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 7월 15일
Hi Tandi, Thank you for your review! Just so you know we are available after office hours at the phone number provided to you upon check in!

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
The room was nice, clean and the check in was easy. Nice area to walk around with some restaurants close by.
2022년 6월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 7월 6일
Thank you so much, Kim! We really appreciate you taking the time to leave us a review. Keep us in mind for future getaways, we'd love to have you back!

10/10 - 훌륭해요

Adriana 님, Nieuwegein

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a hidden gem, would return if visiting lake tahoe. Convenient, bog, clean room on the groundfloor and thus enjoying the garden. Great to have coffe makers, perfect chairs in the garden.
2022년 6월에 3박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 7월 5일
Thank you Adriana! We appreciate you taking the time to leave us a review!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
first class joint!!!
2022년 6월에 2박 숙박함

8/10 - 좋아요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice for family living, we love the small bar in the room with bar sink and microwave
2022년 6월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 6월 23일
Thank you Victor!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Back again!
We love this place and so does our 14 year old dog, Emma!
2022년 6월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 6월 23일
Thanks for coming back!

10/10 - 훌륭해요

Chelsea

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Close to everything. The rooms feel like a home away from home. The Kitchenette came in handy. We will definitely be back.
2022년 5월에 3박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 6월 14일
Thank you Chelsea! We appreciate you taking the time to leave us a review!

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is quiet and the outdoor area backs up to pine trees, making a comfortable place to hang out. Staff were all friendly and helpful. Bed was comfortable and kitchenette had all we needed for light meals. Only downside was a noisy heater, but with warming weather we used it only one day.
2022년 5월에 3박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 6월 14일
Hi Steve! Thank you for your reveiw. Next time you come our way feel free to let us know that you would like the heater fan turned down or off and we can accommodate that for you! Hope to see you again soon!

8/10 - 좋아요

beth

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice and quiet area. Doors to the outside were not locked unless we locked them even at night. Hallway had a strong smell but room was very clean.
2022년 4월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 5월 2일
Thank you for your feedback, Beth! We are currently undergoing some renovations, but we expect to be back up to our high standard within the month. Thank you for your patience during your stay and we hope to see you back soon!

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First visit to South Lake Tahoe and loved staying here. Near anything you'd want to do in the area; our room was spacious, super clean & modern with a little kitchen area (Keurig, sink, mini-fridge, dishes and little snacks), and a nice fireplace. Bed was comfy, courtyard was nice and probably fun in the spring (snow covered while we were there).
2022년 4월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 5월 2일
Thank you Emma! We appreciate you taking the time to leave us a detailed review. We hope to see you back when it's warm and you can make use of our courtyard!

2/10 - 너무 별로예요

Vereker

2022년 3월에 2박 숙박함
답변 제공: Deerfield Lodge Management 님, 2022년 3월 29일
Hello, we are sorry that your stay did not meet your expectations. It appears there were no complaints made during your stay, and no attempts to contact us regarding any issues you may have had. Please get in touch with our office directly to discuss any issues that occured during your time here.

10/10 - 훌륭해요

LIHUA 님, Milpitas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs are friendly. The room is comfortable.
2022년 2월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 2월 27일
Thank You!

10/10 - 훌륭해요

Helgi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was decorated elegant, staff very accommodating, property 2 miles from Heavenly gondola, so convenient. Only issue; excessive snow/ice broke gutter system outside only entrance to rooms, thus causing very icy walk way in/out fir room access.
2022년 2월에 4박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 2월 27일
Thank you!

8/10 - 좋아요

Sahar

좋아요: 청결 상태, 편의 시설/서비스
Our winter stay was a ton of fun. The room I stayed in fit my needs for my trip and especially for the price. Didn't see staff because of COVID, so it is hard to say how the property usually runs. Conveniently a few minutes away from Heavenly. There are a few Thai restaurants in walking distance. Nice and quiet. There was only one issue with a large gutter hanging on to the roof by a thread with ice falling from the gutter onto the walkway into the building. A bit of a hazard that management didn't notice while we were there... Don't know if that is a typical problem.
2022년 2월에 4박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 2월 21일
Hello Sahar, Thank you for your review. So you know, management absolutely is aware of the issue and is in the process fof having the gutter replaced. This is unfortunately something that can happen in icy winter cnoditions, and we apologize for any inconvenience it may have caused during your stay.

10/10 - 훌륭해요

Natalie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful lodge, personalized touch with snacks in the room. Large rooms with fireplace. Great location. Would book again! Lovely stay.
2022년 1월에 1박 숙박함
답변 제공: Deerfield Lodge 님, 2022년 2월 4일
Thank you Natalie!

10/10 - 훌륭해요

Nima

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay, very clean and tidy and easy check in check out
2022년 1월에 2박 숙박함
답변 제공: The Deerfield Lodge 님, 2022년 1월 8일
Thank you so much for the great review! We hope to see you back our way soon. Ali

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Too expensive to have annoyances
It's a nice, fairly updated, place not too far from the stateline or the Heavenly gondola. Lydia (?), the on-site manager was very accommodating and was very nice. However, for the price we paid, we shouldn't have to deal w/ multiple issues w/ this "nice" place. First, the ceiling leaked when the person above us took a shower. Second, the fan for the electric fireplace in our second room didn't work properly that we had to unplug it. Third, and this is a pet-peeve of mine, pun intended, people with pets shouldn't be put on the second floor even in a hotel with high ceilings. We will hear that pet at different times of the night. Now, will we stay at this place again. I dunno. For a difference of around $60/night for a not so "nice" place, we might just have reconsider.
2021년 11월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 12월 11일
Hello Robert, Thank you for your feedback. We're sorry your experience was unsatisfactory. If you have further concerns, please contact us directly as our primary goal is customer satisfaction. We do read all of our reviews and ones like these are concerning, as we did not hear these things from you during your stay. We hope to see you again, and have better communication next time to provide a more enjoyable experience. Kind regards.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 12월 4일
Thank you John!

10/10 - 훌륭해요

shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 11월 29일
Thank you!

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful suite, limited in-person presence
2021년 11월에 1박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 11월 11일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 11월 11일
Thank you!

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the size and ambiance of room. View was pleasant. Question the cleaning materials used in the room. Both of us had negative reactions. Stinging watery eyes and irritation to lungs and throat. Those things would keep us from rebooking.
2021년 10월에 2박 숙박함
답변 제공: Deerfield Lodge Management 님, 2021년 11월 2일
Hello Steve, First and foremost thank you for your review. We are sorry to hear you had an unpleasant reaction in the room. We do not use scented cleaning products, or anything with harsh chemicals as we want to maintain a neutral environment. Please contact us if you have further concerns as this is a matter we would want to address directly. Thank you again!

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was exceptional, just as prior reviews noted. The room was clean, quiet and nicely decorated (and I appreciate the tissue and towel sculptures). A great mid-week stay.
2021년 10월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 10월 24일
Thank you so much, Brent! We really appreciate you taking the time to leave us a review. Keep us in mind for future getaways, we'd love to have you back!

8/10 - 좋아요

Anthony

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice accommodations very clean and renovated rooms
2021년 10월에 1박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 10월 24일
Thank you, Anthony! Your review means a lot to us!

8/10 - 좋아요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was lovely, clean and quiet. The staff was very friendly and accommodating. My only complaint was that the shower lacked hot water, and so our showers were cold to luke warm at best at 7:30-8:00am. They obviously had run low on hot water to our room. Our friends, who had the room next to us had said that their shower was near scalding hot.
2021년 10월에 1박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 10월 12일
Hi Marianne! Thank you for your review. We're sorry that the hot water got depleted over the busy weekend. We are so glad you enjoyed your stay and hope to have you back sometime soon!

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful updated property, nice amenities and helpful, friendly service!
2021년 8월에 2박 숙박함
답변 제공: The Deerfield Lodge 님, 2021년 8월 24일
Thank your for staying with us! We are glad you enjoyed your visit and look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great! Friendly staff, clean and comfortable rooms and a beautiful setting!
2021년 7월에 2박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 8월 6일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and felt private. But they need a/c
2021년 7월에 7박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 7월 28일
Thank you for your review! It has been exceptionally warm here this year, but we are looking into solutions to make it more comfortable for our heat sensitive guests. We would love to see you back our way when it cools down!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the cleanliness of the room, coffee every morning in our room, sitting out in our balcony taking in the cool mornings&evenings, convenient parking and continental bkfst on weekend. Lake Tahoe was warm while we were there and the rooms do not have AC so it did get warm in our room. There is a venue next door which has weddings and parties, and some nights were a bit loud. We would recommend staying at Deerfield, and have already recommended to friends.
2021년 7월에 10박 숙박함
답변 제공: Deerfield Lodge 님, 2021년 7월 28일
Thank you so much for your review and for recommending us to your friends! We look forward to seeing them at some point in the future (hopefully when it's a bit cooler). Enjoy the rest of your summer!