Dear valued guest, Thank you for taking the time to participate and respond to our survey. We are extremely thrilled to see that you have enjoyed your stay with us and we were successful in exceeding your expectations. Your feedback was shared with our team. We look forward to seeing you again soon in the near future. Stay Safe & Healthy Moustafa Blaih

We are delighted to have been your chosen hotel during your recent stay in San Carlos. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Fairfield Inn & Suites San Francisco San Carlos and we hope you choose to create more memories with us whenever your travels bring you back to San Carlos. Sincerely, Norman Roca General Manager Fairfield Inn and suites norman.roca@marriott.com 650-631-0777

Hello Julian,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Hello Maria Isabel,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Hello Alejandro,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Hello Richard,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Hello Steven,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Hello Petelo,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Hello Daniel,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.

Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.

Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your experience at Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your experience at Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at Fairfield Inn

Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.

Thank you for taking the time to let us know about your experience while staying with us. Your experience of the room is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.

On behalf of the entire hotel team, I want to thank you for sharing about your stay at Fairfield Inn.

On behalf of the entire hotel team, I want to thank you for sharing about your stay at Fairfield Inn.

On behalf of the entire hotel team, I want to thank you for sharing about your stay at Fairfield Inn.

On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Fairfield Inn.

On behalf of the entire hotel team, I want to thank you for sharing about your experience at Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered.

On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Fairfield Inn.

Sorry about the few issues you had during your stay here at Fairfield Inn.Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

On behalf of the entire hotel team, I want to thank you for sharing about your experience with us here at Fairfield Inn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!

On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Fairfield Inn.

Thank you for taking the time to let us know about your experience while staying with us. Your experience at Fairfield Inn is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the upper management leadership team to ensure the necessary guidelines are in place. I hope you choose to stay with us again when your travels bring you back to the area.

Thank you for taking the time to let us know about your experience while staying with us. Your experience at Fairfield Inn is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the upper management leadership team to ensure the necessary guidelines are in place and reviewed to prevent problems from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

On behalf of the entire hotel team, I want to thank you for sharing about your experience with us here at Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your experience with us here at Fairfield Inn.

Hello, Mr. Kishan, Thank you for contacting us about parking. We appreciate your time. As per parking it's on our website and all the other booking websites. Sorry about the inconvenience. Hope you have a wonderful weekend. Thank you.

On behalf of the entire hotel team, I want to thank you for sharing about your experience with us here at Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our upper management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Neha NamrataFront Office Manager

Thank you for leaving a positive review, we continuously strive to serve you better.

Thank you for leaving a positive review, we continuously strive to serve you better.

Thank you for leaving a positive review, we continuously strive to serve you better.

Thank you for leaving a positive review, we continuously strive to serve you better.

Thank you for leaving a positive review, we continuously strive to serve you better.

Thank you for your valuable feedback. We apologize that our location wasn’t entirely convenient for you. We hope that our service, was worth the trip.

Dear Cindy,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your most recent stay with us at the Fairfield Inn & Suites San Carlos.It is humbling and mostly exciting to hear such an awesome and warm feedback, particularly when it comes from those who matter the most – you!Knowing that we delivered on our promise of a memorable experience and exceeding your expectations is indeed rewarding to the entire team.Please accept my sincere apology for any inconvenience the room AC may have caused you. Your comments were communicated to our engineering team to make sure that the inconvenience may not occur in the future.We hope to welcome you again soon and thank you for making us your home while away from home.

Dear Amy,We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the hotel team. One thing I promise you that we will work to improve our guests experience.Please accept my sincere apology for less than a memorable stay. We indeed dropped the ball on your guest room cleaning. Excuses is not our style but I promise you we will not make the same mistake twice. Please know that we are extremely disappointed on not delivering on our promise and we hope you choose to stay with us again when your travels bring you back to the area.

Dear Ana,We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the hotel team. We will work to improve guest experience. Would you kindly provide some feedback on the reasoning behind your low scoring.I hope you choose to stay with us again when your travels bring you back to the area.

Dear Terri,We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the hotel team. We will work to improve our guests experience.Please accept my sincere apology for less than a memorable stay. We will indeed be going through renovation in the near future and we are excited to share our new look with our valued guests.Please know that we are extremely disappointed on not delivering on our promise and we hope you choose to stay with us again when your travels bring you back to the area.

Dear Christine,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your most recent stay with us at the Fairfield Inn & Suites San Carlos.It is humbling and mostly exciting to hear such an awesome and warm feedback, particularly when it comes from those who matter the most – you!It is guests like you that makes the job enjoyable and fun. Knowing that we delivered on our promise of a memorable experience and exceeding your expectations is indeed rewarding to the entire team.We hope to welcome you again soon and thank you for making us your home while away from home.

Dear Marjan,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your most recent stay with us at the Fairfield Inn & Suites San Carlos.It is humbling and mostly exciting to hear such an awesome and warm feedback, particularly when it comes from those who matter the most – you!It is guests like you that makes the job enjoyable and fun. Knowing that we delivered on our promise of a memorable experience and exceeding your expectations is indeed rewarding to the entire team.Every visit is like a treat for the entire team.We hope to welcome you again soon and thank you for making us your home while away from home.

Dear Janice,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your most recent stay with us at the Fairfield Inn & Suites San Carlos.It is humbling and mostly exciting to hear such an awesome and warm feedback, particularly when it comes from those who matter the most – you!It is guests like you that makes the job enjoyable and fun. Knowing that we delivered on our promise of a memorable experience and exceeding your expectations is indeed rewarding to the entire team.Please accept my sincere apology for your experience with our breakfast. Your feedback will definitely assist us in improving our offerings and provide our guests with the experience they are expecting.We hope to welcome you again soon and thank you for making us your home while away from home.