룸, 퀸사이즈침대 2개, 금연 | 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상, 노트북 작업 공간

윈게이트 바이 윈덤 볼티모어 BWI 에어포트 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 볼티모어 BWI 에어포트
829 Elkridge Landing Rd, Linthicum Heights, MD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1590개 이용 후기 중 624개" "
평점 8 - 좋아요. 1590개 이용 후기 중 428개" "
평점 6 - 괜찮아요. 1590개 이용 후기 중 245개" "
평점 4 - 별로예요. 1590개 이용 후기 중 149개" "
평점 2 - 너무 별로예요. 1590개 이용 후기 중 144개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

??

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
대체로 깨끗하고 조용해서 나쁘지 않았으나 요청 사항이 즉각 즉각 이루어지지 않았어요.
2022년 10월에 2박 숙박함
답변 제공: General Manager 님, 2022년 10월 21일
Thank You Guest for sharing your opinion with us.We are extremely happy to hear you had an enjoyable stay with us at Wingate by Wyndham Baltimore BWI Airport. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay.We will greatly appreciate you sharing your thoughts on Google as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of thisWe hope to see you with us again soon!Sincerely,General Manager

6/10 - 괜찮아요

Jeff

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I read reviews about the shower and tubs not draining and water pressure not that good well they were correct. Shower would not drain. Standing in 6 inches of water after shower and shower wouldn’t turn on entire way leaving half come out the spicket head instead of the shower. Other than that was great place, breakfast is good here. Many options for my family in which we had two children with us 9 and 2. All in all ok for the price.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Jeff,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - 훌륭해요

Sinthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good job
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Sinthia,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 - 좋아요

Mark 님, Warrenton

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Mark,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 - 좋아요

Randi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They had a shuttle to pick us up from the airport.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Randi,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - 좋아요

Cortney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
..
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Cortney,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Manu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming stay by the property and the staff. Fresh wholesome breakfast was included. The property provides a free shuttle to/from BWI Airport which is another plus point. Overall had a pleasant experience and stay with family at this property.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Cortney,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 1일
Dear Nancy,It was great to have you staying with us at Wingate by Wyndham Baltimore BWI Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The young lady was amazing at the front desk. Very kind!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Dear Deborah,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 - 괜찮아요

Danielle

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was very kind li
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Danielle,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 - 괜찮아요

Anthony

연인과의 여행
좋아요: 청결 상태
Hotel not in the best shape.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Anthony,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스
Courtesy transportation, pleasant staff
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Dear Karen,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 - 너무 별로예요

Debbie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We were told parking was free if you stayed at the hotel. The gentleman that checked us in did not speak clear English. Very broken and hard to understand. He insisted parking was not free and he insisted we pay $8.00 per night ($32.00 total). This was not what I was told when making the reservation. He stared at us, like if we don't want to pay then we'd better look for another location because he really didn't care! His attitude sucked!! He was not nice, kind, nor professional - not a positive role model for the hotel.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Debbie,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 - 좋아요

William 님, Laurel

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappoint with atitude of desk staff!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear William,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

kristen

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

TATIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I LIKE THE FAC
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Tatia,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Katherine,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - 훌륭해요

John

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear John,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Anecia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was cool for one night
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Anecia,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 - 너무 별로예요

Brandi 님, Pasadena

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This reservation was cancelled 10 minutes after making it! It was changed to a different date and you people charged me $121 for a reservation I couldn’t even go to! This was cancelled through you guys! I want my money back now!!!!!!! I cancelled this through you guys
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Brandi,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 - 별로예요

Jessica

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was my second stay here. The first was much better than this one. Last year, they didn't charge me for parking because I had been a guest at the hotel. This year, they charged me $8/day. I wouldn't have minded, and I understand it's reasonable, but it was just unexpected. I was on the 5th floor, which reeked of skunkweed. Also, that evening, when I went to the vending machines, I slipped on some water leaking from the ice machine. I could have gotten badly hurt. Also, my vending selection failed to fall out, so I had to put two more dollars in so the product behind the one I purchased would force my selection to fall out. So, $4 for the candy bar I wanted. :( The ladies at the front desk just seemed stressed and unfriendly. The coffee wasn't to my liking, but I admit I'm a bit of a coffee snob. Thankfully, there's a Starbucks nearby! My room was comfortable, but they failed to remove the trash from the previous occupant, which kind of grossed me out. It was just a big ball of someone's hair from the cleaning of a hairbrush. Wingate sounds like it's going to be upscale, but it was definitely more run-of-the-mill. The stink from the smoking of marijuana was the worst part. There are no smoking signs and threats of hefty fees, but it doesn't seem enforced.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Jessica,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 - 너무 별로예요

Martha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The door had such a huge gap in the door that i could see clear to the hallway. The lock latch was falling apart. I did not feel safe at all. I paid 40 dollars for a soda, burger and fries for room service. Ill never go to that location again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Martha,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, friendly staff, everyone was so welcoming and accommodating!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Becky,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Carolyn,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - 좋아요

jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location to get everywhere. Staff was friendly and helpful. Room had an odd smell when first entering. Also there were two sets of elevators and only one of each worked. No signs on ops ones
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Jason,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 - 괜찮아요

Melissa

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I waited a long time to check in. It was after midnight and I followed another guest in to the facility, after 5 minutes of waiting for service to be checked in, I began calling the phone number and it rang for greater than 7minutes before I hung up. Finally, each of us was on our way but not before the clerk had made the assumption that we were together. A very long wait after a long night. Frustrating.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Melissa,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 - 좋아요

Roberta

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 30일
Dear Roberta,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Cynthia,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Great location
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Michael,Thank you for choosing us at Wingate by Wyndham Baltimore BWI Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 - 좋아요

Denise

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Denise,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 - 괜찮아요

WARREN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was convenient to a restaurant. I had a good dinner and a good nights sleep. The furniture was old, the facility could be better maintained but it was good for the price.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Warren,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - 훌륭해요

john 님, fayetteville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are very friendly and helpful
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 31일
Dear John,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Glenn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Minor issue but the ceiling paint in the bathroom was peeling.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Glenn,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 - 괜찮아요

Darrell 님, Richmond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was cool. But nothing to write home about.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Darrell,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 - 괜찮아요

Lulu

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Lulu,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very accommodating and friendly. Breakfast was a nice array of choices. Check in and check out was quick and smooth.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Susan,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Robert,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Harry

Very clean. linens and bedding clean, bathroom spotless. Besides the smallish sized pillows, it was very nice for an overnight stay. Breakfast was a nice setup as well. Coffee not too shabby either!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Harry,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We appreciated the seamless shuttle system which ensured that we were able to make our early morning flight out of BWI
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Anne,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Reginald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The receptionist and manger at the desk were very professsional.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Reginald,It was great to have you staying with us at Wingate by Wyndham Baltimore BWI Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 - 너무 별로예요

Miesha

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The water was not even warm in the tub and not hot at all from the sink. I left and did not stay.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Miesha,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 - 훌륭해요

John

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear John,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 - 괜찮아요

Patrick

the lady working the desk when we first arrived was not as helpful as she could of been. She seemed to have a chip on her shoulder. About what I have no idea. But the gentleman that worked the midnight shift and drove us to the the airport was exceptional. A true asset to your workforce.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Patrick,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bathroom shower made the bathroom floor very wet snd slippery. Real safety hazard. Room was comfortable.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Sharon,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfast great employees
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 8일
Dear Phillip,We are delighted that you decided to stay with us at Wingate by Wyndham Baltimore BWI Airport during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 - 괜찮아요

Damian

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Damian,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 - 별로예요

Harold 님, Front Royal

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very odd smells (stale smoke and bear and other) in the halls. Room was okay. The hotel is somewhat beat up too.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 6일
Dear Harold,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 - 훌륭해요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sheila at reception was so friendly and helpful. She truly made our check in experience wonderful after a long drive. Her smiling face made our night. She's a real gem!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Melinda,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me check in early and the staff was all very nice. Free shuttle very effective.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Thomas,We loved having you stay with us at Wingate by Wyndham Baltimore BWI Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Miguel

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Miguel,Thank you for staying with us at Wingate by Wyndham Baltimore BWI Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager