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베이몬트 바이 윈덤 케임브리지 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 케임브리지
61595 Southgate Parkway, Cambridge, OH

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 949개 이용 후기 중 328개" "
평점 8 - 좋아요. 949개 이용 후기 중 372개" "
평점 6 - 괜찮아요. 949개 이용 후기 중 157개" "
평점 4 - 별로예요. 949개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 949개 이용 후기 중 39개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very nice quiet clean stay
2024년 4월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 5월 1일
Thank you so much for your feedback on your recent stay with us! We strive as a team to provide each guest with a great stay and positive experience overall. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Paul

2024년 4월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2024년 5월 8일
Thank you so much for your feedback on your recent stay with us! We strive as a team to provide each guest with a great stay and positive experience overall. We hope, if you are ever in Cambridge in the future, that you will make the Baymont Inn Cambridge part of your travel plans. We appreciate your business.

6/10 - 괜찮아요

Richard

2024년 4월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 5월 1일
Thank you so much for rating your recent stay with us! We strive as a team to provide each guest with a great stay and positive experience overall. We hope, if you are ever in Cambridge in the future, that you will make the Baymont Inn part of your travel plans.

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property was in a good location as an overnight stopover on an 800 mile drive. The staff was very nice. The building in general is run-down and the location is not very pleasant
2024년 4월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 4월 2일
We are glad you found our staff friendly and nice. We apologize that our hotel fell short of your expectations. We appreciate your feedback so that we can improve upon guest satisfaction. We appreciate your business and wish you safe travels.

4/10 - 별로예요

Heather

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked 4 rooms and not all of the rooms was even put together we had to ask for bedding to make the beds and towels etc! The owner is extremely rude and very unprofessional! The girls that worked the front desk & housekeeping were very polite and sweet tho! The hot tub was “being maintenance” but yet was just empty and not working for our whole stay and never got touched!
2024년 3월에 2박 숙박함
답변 제공: . 님, 2024년 3월 31일
The front desk reported that there was a problem with 1 of the 4 rooms that you rented and we apologize that that new housekeeper missed several things in that room. We do find it interesting that when your children misbehaved in the pool area and violated staying out of the hot tub that was "drained" and "out of service" with an adult present from your group, that we had to intervene to get your children away from the hot tub for the safety of your children that we are labeled as rude and unprofessional and yes they were told if they continued to go in it they would be removed from the pool area. Also just so that you know the hot tub will be out of service for sometime since we have to replace drains and lines to the hot tub which would require us to jackhammer the bottom of the tub and the surrounding floor, perhaps that was the reason no work was being done of the the hot tub during your 2 day stay with us.

8/10 - 좋아요

Floyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 30일
Thank you for taking the time to rate your stay with our hotel. We do hope you have an enjoyable stay with us. We appreciate your business and look forward to your next visit.

6/10 - 괜찮아요

Carren

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Average
2024년 3월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 30일
Thank you for taking the time to let us know about your stay. We appreciate your business and hope you will stay with us again when you travel through the area. We wish you safe travels.

8/10 - 좋아요

George & Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get room. Could use a upgrade but still good. Bathrooms are very small. No real issues
2024년 3월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 26일
Thank you for taking the time to rate and review your stay with our hotel. We are an older hotel and try to keep the hotel clean and comfortable. We appreciate your business and hope you will stay with us again when you area in the area.

8/10 - 좋아요

Dave

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, welcoming staff. Rooms clean with all amenities. The building is rundown on the outside. Needs some paint or new siding.
2024년 3월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 26일
We are glad you found our staff welcoming and friendly and our hotel clean and comfortable. Hopefully once the weather warms we will be able to address the exterior of the hotel. We do appreciate your business and hope you will stay with us again in the future.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 4일
Thank you for taking the time to rate our hotel. We are glad you had a great stay with us. We appreciate your business and hope you stay with us again!

10/10 - 훌륭해요

Kathie

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet Friendly & a great price! Pool 👍
2024년 2월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 4일
We are delighted that you had a good stay with us and had a chance to enjoy our heated indoor pool. Thank you for your patronage, we hope you will stay with us again!

10/10 - 훌륭해요

Jessica and Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I booked a king superior suite for an overnight getaway and overall we were very pleased with stay the room was spacious and clean with a comfortable bed. Heat worked great. Water pressure in the shower was perfect. Hot tub was so relaxing but the motor for the jets was loud. Pool looked inviting but we didnt get in as we didnt want to make a cold wet walk back to our room lol Night staff and morning manager was friendly and helpful. Breakfast was warm and filling.
2024년 2월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 4일
Thank you for taking the time to let us know about your stay. We are glad that you enjoyed every aspect of your stay with our hotel. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

charles a

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
relaxing night much needed
good stay with breakfast and comfort
2024년 1월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 3월 4일
We are so glad that you found our hotel relaxing and comfortable and was able to enjoy our complimentary hot breakfast. We look forward to your next visit!

10/10 - 훌륭해요

Jon

2024년 1월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 1월 25일
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

Jayme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 1월 25일
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

8/10 - 좋아요

Pam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice.
2023년 12월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2024년 1월 25일
Thank you for taking the time to rate your stay with our hotel. We are glad you found our hotel staff very nice and enjoyed your stay with us. We appreciate your business and hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 1월 25일
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

8/10 - 좋아요

Tammy

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, the breakfast was good, & location was good!
2023년 12월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2024년 1월 25일
Thank you for taking the time to rate and review your stay with our hotel. We are glad you found the hotel clean and enjoyed our hot complimentary breakfast. We appreciate your business and hope you stay with us again!

8/10 - 좋아요

Steven

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was better then the last hotel stay. The staff was great. The hot tub was out of order.
2023년 12월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 12월 18일
We are glad you enjoyed your stay with our hotel. We apologize that our hot tub is out of order, we do have that listed on this site as well as other booking engines so that people area aware upon booking. We hope you will stay with us again when you travel through the area!

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very clean. The beds and pillows were very comfortable. Double sheets (over and under the comforter) is a plus. The self-serve breakfast was delicious with lots of choices.
2023년 12월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 12월 18일
We are glad you found everything clean and comfortable and enjoyed our hot complimentary breakfast. We hope you will stay with us again!

10/10 - 훌륭해요

Latasha P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 12월 18일
Thank you for the 5-star review, we hope you enjoyed your stay with our hotel. We appreciate your business and hope you will stay with us again!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 12월 18일
Thank you for the complimentary review. We appreciate your business and hope to see you again soon!

2/10 - 너무 별로예요

Wesley

좋아요: 직원 및 서비스
I had to cancel due to almost cutting my finger complete off, had to cancel because i had spent the night in the emergency room, and havent gotten a refund for cancelling the reservation.
2023년 11월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 12월 18일
We were sorry to hear of your accident at work with your finger. We did let you know that unfortunately you booked directly with Expedia and paid them and not the hotel direct and that you would need to contact Expedia. If you look at your charge on your card it was from Expedia and not Baymont Inn.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
2023년 11월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 30일
We are glad that you enjoyed every aspect of your stay with our hotel. We appreciate your business and hope you will stay with us again in the future!

8/10 - 좋아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was right there and convenient
2023년 11월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 22일
Thank you for taking the time to rate your stay with our hotel. We hope you enjoyed your stay. We appreciate your business and hope you will stay with us again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 22일
Thank you for taking the time to rate your stay with our hotel. We appreciate your business and look forward to your next stay with us.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
dissappointing
Picked this hotel without my usual research. Unfortunately, the rooms need refurbished. The lobby and pool area, which seem fine, do not represent the room conditions.
2023년 11월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 13일
We are sorry that you had issues with your room. We will certainly look into the problems that you experienced. We would have been happy to switch rooms for you had we been aware of your dissatisfaction. We appreciate your business and wish you safe future travels.

10/10 - 훌륭해요

Veronica 님, WILLOUGHBY HILLS

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a good place good value
2023년 10월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 1일
Thank you for the positive review. We are glad you enjoyed your stay with our hotel and we hope that we have the privilege of hosting you again.

6/10 - 괜찮아요

Samantha

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
The pool and hot tub are great. The rooms are dated. The heater sounded like a diesel truck taking off on the interstate each time it kicked on. The halls were noisy, especially in the AM. Decided to leave at 2am and driving home because my kids woke up every time the heater kicked on or someone entered/exited their room.
2023년 10월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 1일
I apologize there was an issue with your room with the heater making a funny noise, had you notified the front desk we would have been more then happy to have moved you to another room. Again we apologize for the inconvenience. We appreciate your business hope to have the chance to serve you better in the future.

8/10 - 좋아요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 1일
Thank you for taking the time to rate your stay with our hotel. We hope you enjoyed your stay and we do appreciate your business.

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet, The King Suite Room was Amazing!
2023년 10월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 11월 1일
We are glad you enjoyed the king suite! We appreciate your business and hope you will stay with us again in the future!

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 직원 및 서비스
Only way to second floor was by stairs. Staff was friendly and breakfast options were plentiful.
2023년 10월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
We are glad you found our staff to be friendly and our enjoyed our complimentary hot breakfast. We hope you will consider stay with us again in the future when you are in the area.

8/10 - 좋아요

Kenny

가족 여행
Very clean hotel,breakfast was very good! One mattress which was in a room for one group traveling with us needs to be replaced. Too soft.
2023년 10월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
Thank you for taking the time to rate you review your stay with our hotel. We are glad you found the hotel clean and enjoyed our complimentary hot breakfast. We hope you will stay with us again in the future, we do appreciate your business.

10/10 - 훌륭해요

Jim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

8/10 - 좋아요

Tina

2023년 9월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

6/10 - 괜찮아요

Tina

연인과의 여행
별로예요: 편의 시설/서비스
Bags in tub … very musky smell
2023년 9월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
We are very sorry to hear that you had issues with your accommodations. We will certainly look in to your concerns and address them. We do appreciate your business and hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price
2023년 9월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
We are glad that you were happy with your accommodations and the price. We hope you will stay with us again in the future when you travel through the area. Thank you for your business.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Building is clean and attractive but halls have a very noticeable musty type of smell.
2023년 9월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 9월 11일
Thank you for taking the time to rate and review your stay with our hotel. We are glad you found the hotel clean and attractive and that overall you enjoyed your stay with us. We hope you will stay with us again on your future travels. We appreciate your business.

2/10 - 너무 별로예요

Kalen

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wyndham should be ashamed to have their name on th
This hotel was listed as a Baymont by Wyndham so we thought it being a Wyndham property it would be nice. However it was dirty, the room smelled like mold & there were multiple broken things in the room. I would suggest Wyndham do a surprise inspection on this place & check rooms 128 especially. Even the breakfast offered was mediocre as they only put 6 of the mini donuts out at a time. Guests had to keep asking if they had more of the bakery items available & only when asked did they restock.
2023년 9월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 9월 11일
We are sorry that we fell short of your expectations. We will certainly look into the issues you experienced with your room and make sure that housekeeping and maintenance correct any issues. We will also speak to the breakfast attendant and make sure she is keeping a better eye on the breakfast items to keep them fully stocked. Again we apologize and wish you safe future travels.

4/10 - 별로예요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 9월 11일
Based on your review it appears we fell short of your expectations and for that we apologize. Please feel free to reach out the hotel direct to let us know what we could do to improve your next stay with us.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 편의 시설/서비스
Close to major highways
2023년 8월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 9월 11일
Thank you for taking the time to rate your stay with us. We hope that you did enjoy your stay. We do appreciate your business and look forward to your next stay with us.

6/10 - 괜찮아요

EARL

출장 여행
only changing sheets and towls every 3 days is not a good idea.
2023년 8월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 9월 11일
Thank you for your feedback. As the literature in the rooms state that is our attempt to be a more "Green Hotel" and reduce the strain on the environment. However, the literature also states that if you wish to have your linens and towels changed more often to simply let the housekeeping attendant know. We hope you will consider staying with us again as we do appreciate your business. We wish you safe future travels.

6/10 - 괜찮아요

Jerry or Kimberly

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
You Get What You Pay For
Baymont hotels are just not up to our standards. Customer service was great, and the room was clean but the smell throughout the hotel was awful. The bed was rock hard, and the air conditioning was working hard to get it chilled in the room. The pool and hot tub were nice but wear and tear throughout the hotel was apparent with patch jobs EVERYWHERE!
2023년 8월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
We are sorry that we feel short of your expectations and will work hard to address the issues you experienced during your stay. We appreciate your business and your feedback and wish you safe future travels.

6/10 - 괜찮아요

Melissa

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was very nice, however, we had to switch rooms because our first room smelled so musty and moldy. the second room was better. Building is old and rooms are ok, but not great. peeling paint, dents, and an overall damp feeling throughout.
2023년 8월에 1박 숙박함
답변 제공: Michael - General Manager 님, 2023년 10월 14일
Thank you for taking the time to let us know about your experience at our hotel. We will certainly will look into the issues you experienced. We do appreciate your business and hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very convenient for what we needed and very friendly staff. We will be making many trips there and plan to stay again.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Robert 님, Union City

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Convenient location right off the interstate, surrounded by other hotels and food options.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Debora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 9월 11일
Thank you for taking the time to rate your stay with our hotel. We do hope you enjoyed your stay with us and we look forward to your return visit.

10/10 - 훌륭해요

Brittany

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and peaceful
2023년 7월에 2박 숙박함
답변 제공: Michael - General Manager 님, 2023년 9월 11일
We are glad that you had a restful stay with us. Thank you for being our guest we do appreciate your business. We look forward to your next stay!