Thank you for your review, when I called you back from my personal phone so that I could resolve your issue with your payment you did not mention anything about wanting your room cleaned. It is a new industry standard after covid that we do not enter guest rooms until the 3rd day of their stay, anything before then is by request, that is what my front desk was trying to explain to you when you yelled at them and hung on them. I immediately called your room to see what all you were needing in your room so that we could bring it up to you, however you did not answer me because you were already on the phone with customer care. I answered the call from customer care and explained that I was trying to contact you so that we could bring whatever was needed to your room. customer care also informed you of this because you would not respond to us. unfortunately you were not willing to communicate with us after that so there was nothing we could do to for you after that point.we wish you the best of luck with your future stays elsewhere.