외관

레드 루프 인 펜서콜라 - 데이비스 하이웨이 I-10 여행 후기

2 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 1004개 이용 후기 중 163개" "
평점 8 - 좋아요. 1004개 이용 후기 중 191개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 189개" "
평점 4 - 별로예요. 1004개 이용 후기 중 186개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 275개" "

5.8/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Hara

okay dokay
it was okay
2018년 12월에 4박 숙박함

2/10 - 너무 별로예요

Chris

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed two nights and the experience was the worst I have ever had anywhere. We only went back to sleep because we couldn’t stand to be there The fixtures were dirty the toilet paper roll was left empty and someone’s clothes were still behind the door. This place is a disgrace to the red roof inn name. I would give zero stars. The location I usually use was booked but as soon as something became available we moved locations
2024년 5월에 2박 숙박함
답변 제공: Tom 님, 2024년 5월 10일
Chris, we are very sorry for the bad experience you had with us. We will correct all issues you have mentioned. We hope you will visit us again .

10/10 - 훌륭해요

Ella

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value and friendly staff.
2024년 5월에 2박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 5월 9일
Dear Ella,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff and the good value. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

holley

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was fine. Clean. Felt unsafe in parking lot and finding my way to my room.
2024년 5월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 5월 7일
Hi Holley,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's great to read that our clean room met your expectations. However, you indicated that you felt unsafe in the parking lot. Please know that at Red Roof, the safety of our guest is our first priority, as such we are disappointed to have failed that with you. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

valerie

The plumbing back up dieing the night had to switch rooms at 1am.
2024년 5월에 2박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 5월 7일
Dear Valerie,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was disappointed to read that the issue with the plumbing in your bathroom hindered your stay. Please know your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.It would be our pleasure to have you stay with us again in the future, so we can show you our positive strides taken to enhance your experience with us.Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Rhyiel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was rude.
2024년 4월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 22일
Dear Rhyiel,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We value you as our guest and welcome your 3/5 score. However, you indicated that your staff encounter was less than ideal. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Makayla

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 18일
Hello Makayla,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Sarah

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
No fridge or microwave in room. Room was clean. Diesel trucks lined the road every night so it was a tight squeeze getting in the hotel parking lot. You get what you pay for. For the price it was good overall. Would I stay again? Maybe if I was on a low tight budget like this time.
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 17일
Dear Sarah,Thank you for taking the time to tell us about your stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was thrilled to see you were pleased with the cleanliness of the room, prompting your 3/5 score. However, it's truly disheartening to see you highlight that you had difficulty getting in the parking lot. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. In regards to the amenities mentioned, I saw where you booked a standard two full beds which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room. Please know that at Red Roof we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Victoria

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and clean, good room temperature but bed a little worn down. Overall, a pleasant stay.
2024년 4월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 17일
Dear Victoria,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quietness of the location, the good room temperature and the cleanliness. However, it's truly disheartening to see you highlight that you were disappointed with the condition of the bed. Nevertheless, I am so glad you still had a pleasant stay, resulting in your 4/5 score. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Raul

2024년 3월에 14박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 5월 4일
Hello Raul,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

crystal

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was okay staying at this hotel
2024년 4월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 12일
Dear Crystal,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

matthew

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 9일
Hello Matthew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

8/10 - 좋아요

Sam

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 4월 8일
Hello Sam, The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Jace

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible. It was so disgusting I turned my key back in and went to another hotel. I would NEVER recommend this hotel to anyone at any price. The receptionist refused to give me a refund. Would not even give it one star. I’m dissapointed.
2024년 4월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2024년 4월 3일
Dear Jace,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's regrettable to read that you had a less than desirable experience. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Taylor

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The outside was very dirty and even the sign was not in good condition.
2024년 4월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 3일
Dear Taylor,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was disappointed to read that the appearance of the outside was less than ideal. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Raul

2024년 3월에 5박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 28일
Hello Raul,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 - 좋아요

Collette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wish they had better TV channel options. All of the kid options were pay per view
2024년 3월에 2박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 3월 24일
Dear Collette,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your 4/5 score. However, you indicated that you wish we had better TV channel options. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Falon

2024년 3월에 2박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 4월 10일
Hello Falon,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

molly

반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
The bed was extremely thin and uncomfortable, the flipping seat in the bath was not able to be moved upright and was rusted, and the tv guide was not functioning. I have had positive experiences at other Red Roof Inns and was disappointed in this one along with no information shared prior regarding pet policies where I was traveling for plans to include a night out without my dog but was unable to leave him unattended in the room.
2024년 3월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 19일
Thank you, Molly, for telling us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am disappointed that your experience was less than ideal due to the bed you found to be thin and uncomfortable, the bath seat was not able to move and all the other concerns mentioned. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Steve

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Good value and able to travel with medium size dog. Room was older but clean. Minimal amenities. Easy location surrounded by restaurants and retail choices. Okay for a quick, overnight stay.
2024년 3월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 3월 16일
Dear Steve,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was happy to read though your room was older, it was clean, we were close to restaurants, and you were able to bring your pet. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Patricia

가족 여행
별로예요: 직원 및 서비스
Very hard to locate from Davis. Communication with desk clerk difficult. Room satisfactory for rate
2024년 3월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 3월 13일
Hi Patricia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's really nice that you took liking to our prices, however, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described.Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 - 좋아요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked it . It was good . But it was clean but it could of been more cleaner . But it was nice !
2024년 2월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 2월 26일
Dear Juan,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I'm so glad you liked your stay and it was good, prompting your 4/5 score. We will take your comments about the cleanliness into consideration to make changes to improve our customer experience.Please know that at Red Roof we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Jim

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs updating
2024년 2월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 2월 22일
Dear Jim,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your perfect scoring. However, you stated that our hotel needs updating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the location
2024년 2월에 7박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 2월 21일
Dear Brian,Thank you for sharing your thoughts on your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's good to read that you were fond of our location, which resulted in your 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 - 훌륭해요

Gary 님, Littleton

2024년 2월에 1박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 3월 20일
Hello Gary,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

david

연인과의 여행
별로예요: 편의 시설/서비스
Just a room. They required a $50.00 cash deposit, so if you do not carry cash you will be in trouble. Stayed 4 nights and no maid service during the stay. Room had a iron but no ironing board. No fridge, no microwave, and tiny bathroom. At check out had to wait for them to inspect the room to get my deposit back. Will not be going back.
2024년 1월에 4박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2024년 2월 3일
Hello David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's disheartening to hear that your stay fell short due to the size of our bathroom not to your liking, a missing iron board, a required deposit, along with other highlighted concerns. Red Roof apologize for the highlighted poor experience.Please consider exploring our room option to select the one that best suits your needs. Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and did all they could to make my stay the best! It is in a wonderful and safe area with plenty of restaurants and shops nearby. Right off the interstate.
2024년 1월에 2박 숙박함
답변 제공: Sashauna RediResponse Specialist 님, 2024년 1월 31일
Dear Vincent,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the safe area, the proximity to the interstate and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Quejuanakeii

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Linton RediResponse Specialist  님, 2024년 1월 21일
Hello Quejuanakeii, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 1월 11일
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Dejanae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 1월 10일
Hello Dejanae, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 - 훌륭해요

Anessia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Convenient
Clean room, friendly staff with great customer service. This was an overnight stay during our travel. Close to I-10, restaurants and shopping centers.
2023년 12월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 12월 30일
Hi Anessia,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's rewarding to read that our clean room, friendly staff and close proximity to stores met your needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 - 너무 별로예요

Vera

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I had to leave an hour after leaving. My skin started breaking out.
2023년 12월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 12월 30일
Dear Vera,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was saddened to hear about your stay been cut short. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Regards,Red Roof Management

10/10 - 훌륭해요

Kindric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and quite hotel recommend if your visiting for small time
2023년 12월에 4박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2023년 12월 27일
Dear Kindric,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It’s great to hear that you found our property to be conveniently located and tranquil. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Jerry W.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient to the freeway and dinning. Everyone was really nice
2023년 12월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2023년 12월 26일
Dear Jerry, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with our staff and the convenience of our location to the free way as well as dinning areas. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Tameko

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unhappy camper
No heat, no fridge, no microwave, tv didn’t work to remotes, and had a musty smell or pet smell 3rd attempt and overall not satisfied at all!!!
2023년 12월에 2박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2023년 12월 23일
Dear Tameko,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor you encountered, having no heat and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration and shared with management to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Lashanta

2023년 12월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 11일
Thank you for taking a moment to leave a review, Lashanta. The staff and I at the Red Roof Inn Pensacola – I-10 at Davis Highway appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The management was extremely friendly
2023년 12월에 1박 숙박함
답변 제공: Adraine RediResponse Specialist 님, 2023년 12월 18일
Hello Jason,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 4/5 score following your stay. I am happy to read that you found the management team to be extremely friendly. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

james

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 12월 7일
Thank you, James, for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Ashante

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean also great staff members
2023년 11월에 4박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 28일
Hello Ashante,Thank you so much for posting a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with with the cleanliness of our hotel and the impression our staff members left with you, as you stated they were great. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Thank you again, Ashante, for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

David

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 19일
Thank you, David for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Rafael

출장 여행
No hot water.
2023년 11월에 1박 숙박함
답변 제공: Sashauna Red Roof Management 님, 2023년 11월 15일
Dear Rafael,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the lack of hot water is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I have shared your feedback with management in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

4/10 - 별로예요

Amya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 11월 6일
Hello Amya, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 - 너무 별로예요

Salvador

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very rude and prejudice place to be at, the hotel is also very hazardous and unsafe environment I wouldn’t recommend staying here.
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 24일
Dear Salvador,Thank you for your recent review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. The situation you described regarding the less than ideal encounter you had at our hotel and the unsafe environment is truly regrettable. I sincerely apologize for your experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Yvette 님, Tallahassee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Every towel I had was dirty/stained, bedding was tattered somewhat dirty
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 24일
Dear Yvette,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. We appreciate your 3/5 rating. However, please accept our sincerest apologies for the uncleaned, and stained towels and the condition of the bedding you described. At Res Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
stayed here during parent's final days
Used to be we'd have a small fridge & microwave in the room. I was here for almost a week and really needed these amenities.
2023년 10월에 3박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 11월 1일
Hi Philip,The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway thanks you for your 8/10 rating. We certainly take missing amenities very seriously as we ensure our guests satisfaction. Upon investigation, I saw where a Standard King room was reserved and the listed amenities are a part of the package. I sincerely apologize if this wasn't disclosed prior to check-in. On your next stay should you require a microwave or refrigerator, please consider one of our Deluxe or Superior room. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Esteban

Room had a smell the bed you could feel the springs very uncomfortable and the crowd outside smoking weed and drinking not satisfied at all
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 21일
Dear Esteban,We are sorry to hear your recent experience at the Red Roof Inn Pensacola – I-10 at Davis Highway did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

4/10 - 별로예요

uma vasu ravi

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs to improve a lot, toilet, flush out not in good condition, staff are good, night lots of shoutings from neighbors
2023년 10월에 1박 숙박함
답변 제공: Koki 님, 2023년 10월 16일
Thank you for your feedback.

8/10 - 좋아요

Allen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Good location
2023년 10월에 1박 숙박함
답변 제공: koki 님, 2023년 10월 11일
Thank you

8/10 - 좋아요

Preston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 10월 27일
Thank you for being our guest, Preston, at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Donald

2023년 8월에 1박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2023년 9월 13일
Hello Donald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist