발코니 전망

하드 데이즈 나이트 호텔 여행 후기

4 out of 5
하드 데이즈 나이트 호텔
Central Buildings, North John Street, Liverpool, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1215개 이용 후기 중 669개" "
평점 8 - 좋아요. 1215개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1215개 이용 후기 중 141개" "
평점 4 - 별로예요. 1215개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 1215개 이용 후기 중 57개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mr S k

좋아요: 청결 상태, 직원 및 서비스
Great location is see all local attractions within walking distance Would definitely stay here again
2024년 4월에 3박 숙박함
답변 제공: Emma 님, 2024년 4월 25일
Good afternoon Mr S kThank you for taking your time to write a review after your recent stay at The Hard Days Night HotelWe look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beatles!
2024년 4월에 1박 숙박함
답변 제공: Emma 님, 2024년 4월 25일
Good afternoon DavidThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel, and your feedback is greatly appreciated.We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Emma 님, 2024년 4월 23일
Good afternoon TraceyThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased we scored top marks!We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to several bars and restaurants that featured the Beatles. Walking area had several shops nearby for shopping. Friendly hotel staff.
2024년 4월에 1박 숙박함
답변 제공: Emma 님, 2024년 4월 22일
Good afternoon JohnThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you enjoyed your time spent with us from beginning to end.Warmest wishesEmma ParryGuest Relations Manager

6/10 - 괜찮아요

Desmond

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Emma 님, 2024년 4월 18일
Good morning DesmondThank you for taking your time to write a lovely review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you had a great time celebrating with us.We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Marianne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was wonderful! Great location, wonderful service and friendly staff. If you love the Beatles, you’ll love it here. There isn’t a gym, but I knew that when I booked. Easy to run/walk along the river.
2024년 4월에 1박 숙박함
답변 제공: Emma 님, 2024년 4월 4일
Good afternoon MarianneThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your stay and you had a lovely time with your friendsWe look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Hali

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful experience at the hotel. Staff was friendly and went out of their way to make our stay a pleasure.
2024년 3월에 2박 숙박함
답변 제공: Emma 님, 2024년 4월 3일
Good morning HaliThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased to read you had an enjoyable timeWe look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Lance

가족 여행
Fantastic place at a perfect location
2024년 3월에 3박 숙박함
답변 제공: Emma 님, 2024년 4월 2일
Good morning LanceThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest WishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hard Days Nice is a wonderful hotel next to Matthew Street. If you’re a Beatles fan, this is the place for you.
2024년 3월에 3박 숙박함
답변 제공: Emma 님, 2024년 4월 2일
Good morning ChristineThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest WishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Wilco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goed hotel. Alle bezienswaardigheden op loopafstand. Vriendelijk personeel
2024년 3월에 1박 숙박함
답변 제공: Emma 님, 2024년 4월 2일
Good morning WilcoThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest WishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Alicia

2024년 3월에 3박 숙박함
답변 제공: Emma 님, 2024년 4월 22일
Good afternoon AliciaThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you enjoyed your time spent with us from beginning to end.Warmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely stay here again
2024년 3월에 1박 숙박함
답변 제공: Maria | Front Office Assistant Manager 님, 2024년 3월 30일
Dear LanceThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in Liverpool, around the corner from the Cavern. Everyone is friendly and helpful. Seek out Eric for a chat, he’s my newest friend!
2024년 3월에 2박 숙박함
답변 제공: Maria | Front Office Assistant Manager 님, 2024년 3월 30일
Dear William,Thank you very much for taking a time to send us a lovely review. We sincerely appreciate all of our guest's feedback as it assists us in maintaining our standards of superior service and hospitality. We will be sure to pass on your positive review to all of our team members.We are very lucky to have Eric on board he is definitely an asset to the team.We look forward to welcoming you back to the hotel in the future.

6/10 - 괜찮아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very loud at night- 9pm-4am !! Bars & clubs outside 308 window- very difficult to sleep
2024년 3월에 2박 숙박함
답변 제공: Emma 님, 2024년 3월 23일
Good afternoon LoriThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm sorry your stay was marred with noise, but we are very central in the city centre, so there will be an element of noiseWe look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

4/10 - 별로예요

Steve

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Poor checkin and out. Not too accommodating or overly friendly No one answers the phone when you call. No vip access or upgrades etc No one assists with bags. Parking is a pain with little advice from staff
2024년 3월에 1박 숙박함
답변 제공: Emma 님, 2024년 3월 18일
Good afternoon SteveThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. If we have availability we will always automatically upgrade you, we have been full nearly every night, but thank you for your feedback, this helps us improve in all areas of the business.We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Arlene Lynne Bardon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was not good due to a heating and electricity problem. We froze on the first night then it was not really fixed very well. They should have moved us to another room but did not. The electricity in the room was faulty as well. That is not a good look for such a nice hotel. The staff were nice but I wish the problems were handled better!!
2024년 3월에 2박 숙박함
답변 제공: Emma 님, 2024년 3월 17일
Dear ArleneThank you for your valuable feedback received after your recent stay with us. We sincerely appreciate your feedback and we are delighted that you enjoyed your stay with us.Please accept my apology for any inconvenience caused by maintenance issues. We are currently investigating a solution to this issues to ensure we consistently strive to improve our services and hospitality. I am glad to see that this did not overly detract from your stay experience and that we will have the opportunity of welcoming you back for any future visits.Kind Regards,Emma ParryGuest Relations Manager

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely decor. Room very good size and very clean. Not so keen on breakfast as not much choice and staff not very quick at clearing and re-laying tables or restocking.
2024년 3월에 2박 숙박함
답변 제공: Emma 님, 2024년 3월 14일
Good afternoon KarenThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I will pass on your feedback to the breakfast chef and manager.We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

8/10 - 좋아요

Heather

2024년 3월에 3박 숙박함
답변 제공: Maria | Front Office Assistant Manager 님, 2024년 3월 30일
Dear HeatherThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.

10/10 - 훌륭해요

Aida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación, muy buen servicio y el Hotel de lo mejor
2024년 3월에 1박 숙박함
답변 제공: Emma 님, 2024년 3월 8일
Good afternoon AidaThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with us We look forward to seeing you again soonWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

andrew t

2024년 3월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 27일
Thank you for taking the time to leave us a review, we hope to welcome you again in the future

6/10 - 괜찮아요

Vanesa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the location and the Beatles theme in the whole property. I didn't like there were no usb ports in the room, 2nd night it was a licking on one of the lights inside room, which is super dangerous. So a woman came to the room and she took all my belongings and moved me to another room at 1am. She wasn't very polite, but that was the only solution. The hotel needs more maintenance. The room was very cold as the windows didn't close well. So they offered me an extra heater. The restaurant inside the hotel was closed, so the only option is a bar that doesn't prepare any elaborated food but you have restaurants just around the corner, including the Cavern club and the Cavern restaurant. There's no microwave or fridge in the rooms. I also tried the afternoon tea and it doesn't worth it at all. It cost £80 and the food included wasn't very good or neither abundant. Was disappointed to me. In spite all of this, i will come back because the the price/location ratio is unbeatable.
2024년 1월에 2박 숙박함
답변 제공: Emma 님, 2024년 3월 6일
Good morning VanessaThank you for taking your time to write a review after your stay at The Hard Days Night Hotel. I am sorry that you experienced issues while you were with. Please rest assured I will speak to the relevant managers about your feedback to make sure all aspects are investigated thoroughly.Warmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Guilherme

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great comfort and stylish room, great location and would recommend as a good city centre hotel for weekend trips.
2024년 3월에 1박 숙박함
답변 제공: Emma 님, 2024년 3월 6일
Good morning GuilhermeThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with us from beginning to end.Warmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall enjoyable experience but for nightlife noise and mess left outside albeit not hotels fault
2024년 3월에 1박 숙박함
답변 제공: Emma 님, 2024년 3월 3일
Good morning AndrewThank you for taking your time to review the hotel after your recent stay at The Hard Days Night Hotel. Your feedback is very important to usWarmest wishesEmma ParryGuest Relations Manager

8/10 - 좋아요

David

2024년 2월에 1박 숙박함
답변 제공: Maria | Front Office Assistant Manager 님, 2024년 3월 22일
Dear DavidThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.If you have any extra comments that you would like to address, please do not hesitate contacting us.

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very walkable and close to many activities and attractions.
2024년 2월에 3박 숙박함
답변 제공: Emma 님, 2024년 3월 6일
Good afternoon DebraThank you for time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you liked the location of the hotel and hopefully you will return to us in the not so distant futureWarmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Martin 님, Oxford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 28일
Thank you for taking the time to leave us a review, we hope to welcome you back again in the future

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Reservations 님, 2024년 2월 28일
Thank you for taking the time to leave us a review, we hope to welcome you back again in the future

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, right next to Mathew Street. Amazing staff - particular mention for Eric the concierge who went above and beyond and was so kind to my son during our stay. Brilliant hotel for Beatles fans with lots of memorabilia around the property. Huge rooms, really well equipped and very clean. Our second stay and we will be back in the future. Thank you
2024년 2월에 2박 숙박함
답변 제공: Emma 님, 2024년 2월 21일
Good afternoon AngelaThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you had a great stay!Warmest wishesGuest Relations ManagerEmma Parry

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
FANTASTIC in every way. I will be staying here again.
2024년 2월에 5박 숙박함
답변 제공: Emma 님, 2024년 2월 21일
Good afternoon KimberleyThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased that you had a great stay!Warmest wishesGuest Relations ManagerEmma Parry

10/10 - 훌륭해요

Marie

2024년 2월에 1박 숙박함
답변 제공: Maria | Front Office Assistant Manager 님, 2024년 3월 22일
Dear MarieThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.

10/10 - 훌륭해요

Martine

가족 여행
좋아요: 편의 시설/서비스
Greta friendly reception staff , cleaner friendly when arrived that morning leaving us clean towels .
2024년 2월에 2박 숙박함
답변 제공: Emma 님, 2024년 2월 17일
Dear MartineThank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your lovely feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your next visit to Liverpool. Kind regardsEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely clean hotel and staff were very welcoming and helpful.
2024년 2월에 1박 숙박함
답변 제공: Emma 님, 2024년 2월 16일
Good morning MeganThank you for taking your time to write a 5/5 review after your recent stay at The Hard Days Night Hotel. I'm so please to read that you enjoyed every part of your stay!Warmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Antony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Hotel right in the heart of beatles history. Everything on the doorstep. Excellent room, good breakfast. Very friendly and professional staff
2024년 2월에 1박 숙박함
답변 제공: Emma 님, 2024년 2월 15일
Good afternoon AnthonyThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed everything from start to finish.Warmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Emma 님, 2024년 2월 10일
Good afternoon Sharon Thank you for taking your time to write a review after your recent stay at The Hard Days Night HotelRegardsEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente lugar para vacacionar.
2024년 1월에 2박 숙박함
답변 제공: Emma 님, 2024년 2월 8일
Good morning JessicaThank you for scoring us a 5/5 after your recent stay at the Hard Days Night Hotel.Warmest wishesEmma ParryGuest Relations Manager

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Showing its age. Impressive facade not backed up by internal facilities. Clearly cost cutting for profit. Restaurant not open in the evening. Wifi laughable. Room fittings/furniture tired (at best). Don’t plan on sleeping before 2am because of clubs next door. Won’t be recommending. Unlikely to be back.
2024년 2월에 2박 숙박함
답변 제공: Emma 님, 2024년 2월 5일
Good afternoon DavidThank you for taking your time to write a review after your recent stay at the Hard Days Night Hotel. Your feedback in incredibly important to us and mentioned to our senior team weekly.Warmest wishesEmma ParryGuest Relations Manager

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tim Brown 님, 2024년 2월 4일
Dear AndrewThank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your lovely feedback and we are delighted that you enjoyed your stay with us.We hope that you will stay with us again on your next visit to Liverpool. Kind regards

8/10 - 좋아요

ANDREW

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bestles themed. Great hotel but found it a bit dark
2024년 2월에 1박 숙박함
답변 제공: Emma 님, 2024년 2월 5일
Good afternoon Andrew Thank you for taking your time to write a review after you recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your time spent with usWarmest wishesEmma ParryGuest relations manager

10/10 - 훌륭해요

michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location, service,
2024년 1월에 4박 숙박함
답변 제공: Tim Brown 님, 2024년 1월 25일
Dear Michele,Thank you for your feedback I am really glad you enjoyed your time with us I hope you stay with us again soon.

6/10 - 괜찮아요

craig

2024년 1월에 1박 숙박함
답변 제공: Tim Brown 님, 2024년 1월 27일
Dear CraigThank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your feedback but we are very disappointed to see from your scoring that you did not enjoy your stay as much as we would have liked. I hope that you will consider returning to stay with us again in the future when we can better meet your expectations.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
Amazing hotel lovely people great surroundings Liverpool what a great city
2024년 1월에 1박 숙박함
답변 제공: Tim Brown 님, 2024년 1월 25일
Dear DavidThank you for your feedback I am really happy to see how much you enjoyed your time with us. I hope you stay again soon.

10/10 - 훌륭해요

Faezabee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel with wonderful staffs
2024년 1월에 1박 숙박함
답변 제공: Maria | Reception Supervisor 님, 2024년 1월 24일
Dear Fazezabee,Thank you very much for sending a feedback. We sincerely appreciate it and will share with management and pass it for the staff to know. We look forward to welcoming you back to the hotel in the future.Kind regards,

2/10 - 너무 별로예요

Bernadette

2024년 1월에 2박 숙박함
답변 제공: Maria | Reception Supervisor 님, 2024년 1월 24일
Dear Bernadette.Thank you for taking the time to submit a review after your recent stay with us. We sincerely appreciate your feedback but we are very disappointed to see from your scoring that you did not enjoy your stay as much as we would have liked. I hope that you will consider returning to stay with us again in the future when we can better meet your expectations. Kind regards,

10/10 - 훌륭해요

Freddy

2024년 1월에 1박 숙박함
답변 제공: Emma 님, 2024년 2월 13일
Good morning FreddyThank you for taking your time to write a review after your recent stay at The Hard Days Night Hotel. I'm so pleased you enjoyed your stayWarmest wishesEmma ParryGuest Relations Manager

8/10 - 좋아요

gaynor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only concern as when checked in and went to our room we noticed a portable heater. Questioned this at reception and they said air con was not working so inadequate heating. Would have been nice to have been given this explanation at check in. A second heater was provided which was adequate. Other than this very nice room, spacious, good amenities in room. Breakfast good. Good entertainment, not the best stocked bar and unable to give us 2 glasses of Prosecco as meant opening a bottle! Otherwise would recommend as accessible to shops and all amenities.
2024년 1월에 1박 숙박함
답변 제공: Emma 님, 2024년 1월 22일
Good afternoon GaynorThank you for your 10/10 review, I'm so pleased that you enjoyed your time with us.We look forward to seeing you again soonWarmest wishesEmma ParryGuest relations manage

10/10 - 훌륭해요

Kerry

2024년 1월에 1박 숙박함
답변 제공: Emma 님, 2024년 1월 22일
Good afternoon KerryThank you for your 10/10 review, I'm so pleased that you enjoyed your time with us.We look forward to seeing you again soonWarmest wishesEmma ParryGuest relations manager

6/10 - 괜찮아요

Chris

좋아요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Emma 님, 2024년 1월 21일
Good morning ChrisThank you for your score, I do hope you enjoyed your time spent with usRegardsEmma ParryGuest relations manager

4/10 - 별로예요

Martin

2024년 1월에 1박 숙박함
답변 제공: Emma 님, 2024년 1월 22일
Dear MartinThank you for your review posted after your recent stay. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back for any future visits.Warmest wishesEmma ParryGuest relations manager

2/10 - 너무 별로예요

Carl

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never seen 4 stars nevermind being 1
Says it’s 4 star rating… it’s never seen 4 stars…. Food shocking, smashed windows in Bar… oil filled radiators in rooms as cold…. Bathroom freezing…. Toilet roll holders off wall….. bed hard….
2024년 1월에 1박 숙박함
답변 제공: Emma 님, 2024년 1월 20일
Good afternoon CarlThank you for taking your time to write a review after your recent stay at the Hard Days Night. I'm so sorry to hear that your stay was not up to our usual standard we strive to achieve to all our guests.I do hope the issues were raised at the reception, to see what we could do to rectify.Warmest wishesEmma ParryGuest relations manager

10/10 - 훌륭해요

dustin

2024년 1월에 4박 숙박함
답변 제공: Emma 님, 2024년 1월 17일
Good morning DustinThank you for scoring us 10/10, I'm glad you enjoyed your stayRegardsEmma ParryGuest relations manager