스탠다드룸, 퀸사이즈침대 2개, 금연 | 책상, 다리미/다리미판, 무료 유아용 침대, 간이 침대
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아메리카스 베스트 밸류 인 그레이슨 여행 후기

3 out of 5
아메리카스 베스트 밸류 인 그레이슨
205 State Highway 1947, Grayson, KY

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 253개 이용 후기 중 78개" "
평점 8 - 좋아요. 253개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 253개 이용 후기 중 54개" "
평점 4 - 별로예요. 253개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 253개 이용 후기 중 18개" "

7.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Rebekah

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff Friendly and nice, Very Helpful. Nice Complementary Breakfast. Room was clean.
2024년 4월에 2박 숙박함
답변 제공: Abvi management 님, 2024년 4월 22일
Thank you for staying with us. Hoping to see you again in future!

10/10 - 훌륭해요

Melanie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My best friend and myself picked this hotel to stay out for the Rock the Country concert!! Everyone of the staff members were wonderful and we enjoyed our stay completely. Room was very clean and quite! Found a Great little restaurant around the corner! And enough fast food places to keep you fed! I was very happy with till Inn! I would love to come back!!
2024년 4월에 2박 숙박함
답변 제공: Abvi management 님, 2024년 4월 22일
Thank you for staying with us & great feed back .

6/10 - 괜찮아요

Kiersten

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Had weekend stay while traveling, booked a double queen bed room. When first arriving at the room, the toilet would not stop running. Then proceeded to find a bedbug under the pillow. Went to the front desk to inform them and they provided us a new room, which was a single king bed but they had no other rooms available. They offered no discount for the issues, or gave us back the money we paid for the early check-in for our troubles. The second room key wouldn’t work and maintenance had to fix it. The second room’s toilet wouldn’t stop running either, and the bathroom fan sounded like a chopper…it was so loud. Overall the staff was kind and the second room was much cleaner. Not a 10/10 stay, won’t be staying here again, but it was a good enough stay for what we needed it to be for this weekend.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Mark

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was very nice but the hotel is in rough shape. They did not clean our room after our first night.
답변 제공: Guest Relations 님, 2024년 4월 26일
Dear Mark,While we're happy to know that our friendly team members impressed you, we're sorry to hear about any cleanliness or upkeep concerns, as these matters are very important to us. All of your feedback will be discussed internally and we'll make improvements where necessary. Thank you, and we hope you will give us another chance in the future.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely pleasant
2024년 3월에 1박 숙박함
답변 제공: Abvi management 님, 2024년 3월 27일
Thank you for staying with us &feed back.

4/10 - 별로예요

Lena

별로예요: 청결 상태, 숙박 시설 상태 및 시설
nothing
2024년 3월에 1박 숙박함
답변 제공: Abvi management 님, 2024년 3월 17일
Sorry for inconvenience .Thank you for staying with us .

8/10 - 좋아요

john paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Due to the cold weather you have to pull tge door handle toward you and then push the handle down to open. Everything else was fine
2024년 2월에 3박 숙박함
답변 제공: Abvi management 님, 2024년 2월 19일
Thank you for staying with us !

6/10 - 괜찮아요

Crystal

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Typically when visiting home we stay in a local motel because it is better for our situation, but I am becoming very hesitant of staying in these motels. The rooms are large and beds comfortable as well as the water pressure in shower is awesome, but the cleanliness of the rooms could be so much better. The floors look as if they havent been vacuumed in a while, the drawers, microwave and refrigerator were not cleaned properly, there were toenails in the drawers for Christ sakes. Then there were the roaches that come out at night. 3 surrounding the microwave and crawling in the floor on the dirty carpet! If I were to own a business like this I would be sure to keep an exterminator on my payroll!! I just want to be able to go home, whether it be for a funeral or just a visit, and stay somewhere CLEAN, to rest, shower, and have a place of our own to stay! I did not get much rest at all because, well, roaches! Pkease do better for your guests, if you cannot keep an exterminator to get rid of this problem maybe you should close the doors and move on. I will not stay here again, nor willnI recommend anyone else to stay as well.
2024년 1월에 1박 숙박함
답변 제공: Abvi management 님, 2024년 2월 6일
Sorry for inconvenience .we will let housekeeper know about this issue so in future no issue for our guest.We already resolve this problem.Thank you!

8/10 - 좋아요

Scott

2024년 1월에 1박 숙박함
답변 제공: Abvi management 님, 2024년 3월 27일
Thank you!

10/10 - 훌륭해요

Brent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Staff was very friendly. Very quiet place. Everything was clean. Beds not so comfortable, that was the only downside
2023년 12월에 3박 숙박함
답변 제공: Abvi management 님, 2024년 1월 1일
Thank you for staying with us & feed back .Hopping to see you again !

6/10 - 괜찮아요

Eileen

좋아요: 직원 및 서비스
The GM that checked me in was very nice but the heater in my room didn’t work and I had to switch rooms. Both were non- smoking but had a faint odor. Linens/bathroom was clean, but they could have paid more attention to the vacuuming.
2023년 12월에 1박 숙박함
답변 제공: Abvi management 님, 2023년 12월 30일
We appreciate you letting us know about your concern. We are sorry for any inconvenience this may have caused. We have reviewed your concern with our staff and under new management. Any questions please and ask for our manager. Thank you.

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The overall condition of the property wasn't bad. The staff was really kind, friendly, and professional. As I arrived at 2:30 am, the staff was amazing and deserve a 7 out of 5 star rating. The only complaint I can think of is that the room, which converted to non-smoking years ago, still had the lingering scent of cigarette smoke.
2023년 12월에 1박 숙박함
답변 제공: Abvi management 님, 2023년 12월 23일
Thank you for staying with us, hopefully you stop back in and see us when you are in the area.

10/10 - 훌륭해요

Arael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good service
2023년 12월에 1박 숙박함
답변 제공: Abvi management 님, 2023년 12월 22일
Thank you!

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is very old but clean and comfortable and very inexpensive. They had a cute little complimentary breakfast. We chose this location in order to visit Carter Caves State Resort Park and then continue on to a wedding in Lexington.
2023년 11월에 1박 숙박함
답변 제공: Abvi management 님, 2023년 12월 28일
Thank you!

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean
Surprisingly clean. Cleaner than some rooms in upper scale places I stay at. Plenty of towels. Shampoo etc. Good housekeeper. Friendly staff. Good breakfast. I'd stay again.
2023년 11월에 1박 숙박함
답변 제공: Abvi management 님, 2023년 12월 28일
Thank you for staying with us!

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was well renovated. Room was as good as much higher priced hotels. Breakfast was not as stocked as some but just having it was appreciated. Bed and furniture were comfortable. The mattress base had some uneven spot that made a noise when shifting but wasnt a huge deal. The bathroom was great flush of toilet was powerful. Shower pressure was strong water was hot quickly. Cable tv had good selection although signal on some channels was weak. Wifi didnt have any issues. Was able to have zom meeting and stream stuff with good results. Staff was friendly and helpful give them a raise!!!
2023년 11월에 1박 숙박함
답변 제공: Abvi management 님, 2023년 12월 28일
Thank you for staying with us & feed back.

8/10 - 좋아요

Roberta

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Angelo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value Stay!
Front desk staff very friendly. Room was clean, quiet and comfortable. Location super convenient, close to interstate. I will be back. General Manager, Angie, doing a great job with this property.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was easy to access, clean, people were friendly and helpful
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They were great about getting us in early. We cut our visit short, so I hope we will be refunded for the two days we did not stay.
2023년 9월에 6박 숙박함

10/10 - 훌륭해요

JERALD 님, Dresden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room smelled a little musty. I counted it off because it looked like the carpet in the entire room may have just been cleaned and the carpet was still slightly wet to the touch.
2023년 9월에 1박 숙박함

8/10 - 좋아요

dexter

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place right off hwy
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

4/10 - 별로예요

CHUCK

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
smoke alarm battery issue, missing refrigerator, commodes kept running or was backed up
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 8일
Please accept our apologies for any disappointment regarding our amenities during your visit. This isn't the experience we want our guests to have, and we will be sure to look into your feedback further. We hope you'll come back and give us another chance soon.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and had all the amenities ie, microwave, fridge, coffee maker etc. you would want for an overnight stay. Being taller in stature, the one thing that gripes me about hotel showers is I almost always have to stoop to get wet, but not here! The shower had plenty of pressure and hot water for a very refreshing morning wake up and they also had a hair dryer and iron in the vanity area. The only gripe I have was the mattress itself was definately due for a replacement. In summation, if I ever need to stay in the Grayson area again, I would definately consider looking for a room here.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Jonathan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My wife found what she said was a toenail on the floor. the shower curtain didn't reach the bottom very well and there was obvious signs of water damage on the wall outside the shower, the shower itself was a very small standup stall. the bed was not particularly comfortable. the door was hard to open and close and looked like it had been damaged in a break in or something. the floor was dirty enough that the bottom of my socks turned black just from walking on the floor a little bit. the room had a funny smell when we first walked in.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

2/10 - 너무 별로예요

Jamie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Peter 님, New Bern

별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

4/10 - 별로예요

Kyon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Jinelynet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

4/10 - 별로예요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was Outstanding. Pool was advertised but had a crack in it and was unavailable. Card reader broken. Major holes in parking lot. Again, Staff was Outstanding
2023년 7월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 22일
Dear James,We're so happy to know that our amazing staff impressed you. We will keep your comments in mind regarding the upkeep of our accommodations and we hope you will join us again soon.

10/10 - 훌륭해요

Robert 님, Cary

좋아요: 숙박 시설 상태 및 시설
Industrialized
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Linda

별로예요: 청결 상태
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Bernard

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Norbert

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Will never go back there
They have a I don’t care attitude Every 2 days cleaning only ! Really Had to use coffee napkins because we ran out of toilet paper didn’t refill Kleenex. Will never stay at this or any other ovv GC the chain.
2023년 6월에 3박 숙박함
답변 제공: General Manager 님, 2023년 6월 15일
Dear Norbert,It's unfortunate to hear about any subpar service, as this is never our intention. We'll keep your comments in mind as we continue to make changes, and we hope to see you again soon.

2/10 - 너무 별로예요

Mike

2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Butch

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
they wouldnt let me check in till 630 i was told 3 when i got in the room it was dirty peanuts on the floor door lock was falling off no light in the bathroom toiletpaper holder fell out of the wall smelled like smoke door latch in bathroom kept locking me in coffee pot didnt work blood on the lamp shade it was the worst room i ever had i left a day early i was going to ask for my money back but i couldnt get out fast enough made for a very long ride home 743 miles with no sleep the place shoud be shut down and im being nice
2023년 5월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 4일
We know that your time is valuable, so thank you for taking a moment to share your remarks. Guest satisfaction means everything to our team, so we were very disappointed you decided to cut your visit short. Thank you for bringing these concerns to our attention so we can look into them and make changes. This is not the lasting impression we want to leave, and we hope to have the opportunity to change your perceptions in the future.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great!
At first I was getting a little aggravated because I couldn’t get into my room I had to go back like 4 times. Then the girl at the front desk made me a new card yet once again then finally we made it inside. The bed wasn’t comfortable at all but then we fount a note from the cleaning lady Named Mary she thanked us for staying and so we wrote her one back thank you so much for that note that was the best trip I’ve had in such a very long time.
This is not me from the cleaning lady.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful inexpensive clean
2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Madison

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
My husband and I had stayed on this property multiple times in the past, since we do have family in the area. I was absolutely baffled by our experience, versus the one that we had last summer. We lifted the mattress to find used needles under the bed. It was incredibly scary! Expedia was phenomenal and gave us our refund back. The phone numbers do not work for the hotel and the representative tried calling the hotel multiple times for permission to reimburse us for the stay. It was a good thing that we were sitting in the parking lot, because I walked in a just handed my phone to the front desk worker to get permission to do so.
답변 제공: Guest Relations 님, 2023년 5월 15일
Dear Madison,The safety and comfort of our valued guests are our top priorities, and we're distressed that you felt otherwise on this occasion. Please be assured that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we always put our best foot forward and present our property and accommodations in the best light. Thank you for bringing this to our attention, and we wish you happy and safe travels ahead.

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were completely satisfied
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beyond expectations for a motel style inn
Staff at chsck in a was very helpful and accommodating. She knew i needed a first floor room and when she didn't see one available she checked with housekeeping immediately to see if there was one ready. Rooms were very clean and comfortable.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Spase

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great budget
2023년 4월에 1박 숙박함

8/10 - 좋아요

keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

ned 님, Burton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and no issues.
2023년 4월에 1박 숙박함