Hello Absalon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FLORENCE SC and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Igor,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FLORENCE SC and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Bridgett, Thank you for taking the time to tell us about your experience at the Red Roof Inn Florence, SC. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 3/5 rating. However, I was saddened to see that the bed frames were not to your liking. Our Red Roof staff value your feedback and will address the issues with our team to ensure improvements are made immediately.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear David,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Florence, SC and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Nelisa,Thank you for taking the time to tell us about your experience at the RED ROOF INN FLORENCE SC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues highlighted which hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Barbara,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Tami,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Florence, SC. I was very disappointed to hear that the upkeep of the property and the encounter you had with the staff hindered your stay. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that was not achieved with you. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you again for your review and we wish you all the best in your future travels. Sincerely,TiannaRediResponse Specialist

Dear Shanni,I appreciate you sharing your feedback following your stay at the RED ROOF INN FLORENCE SC. I was saddened to read that your stay fell short of your expectations due to the insects you reported and unclean room. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, . I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,DannielleRed Roof Management

Hello Tressa,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FLORENCE SC and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Darla,Thank you for taking the time to tell us about your stay at the Red Roof Inn Florence, SC. I'm glad you found that your stay was clean, the staff friendly and courteous. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, AbigailRediResponse Specialist

Dear Efrain,We are sorry to hear your recent experience at the RED ROOF INN FLORENCE SC did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Atanas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Florence, SC and I were disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hello George, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Florence, SC and I appreciate your 5/5 score following your stay. I'm thrilled to hear that you enjoyed the cleanliness of your room, and it's amenities and the quietness of the area. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Hello Kevin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Florence, SC. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests in the room, please accept our most sincere apologies for any inconvenience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encountered with management.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

Hello Dana,Thank you for taking the time to write a review of your stay at the Red Roof Inn Florence, SC. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our hotel's cleanliness, safeness and convenience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

Hi Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Florence, SC and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Sandra,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FLORENCE SC and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for sharing your review, Joshua. Our staff at the Red Roof Inn Florence, SC appreciate your feedback following your recent visit. It's so rewarding to read that our free breakfast and clean rooms were the convenience of your travels. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LintonRediresponse Specialist

Hello Brian,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FLORENCE SC and I is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Bralyn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Florence, SC and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Hello Symone, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Florence, SC appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

Dear Brent,Thank you for being our guest at Red Roof Inn Florence, SC. I'm thrilled that our location was convenient for you. The staff and I were happy to see we met your expectations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Devorine RediResponse Specialist.

Hello Zakaria, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Florence, SC appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

Hello Rubin,Thank you for taking the time to tell us about your experience. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with positive experiences and all the comforts of home, so I am disappointed to read the issues you described regarding your encounter with our staff. I will note your feedback to ensure your experience is not repeated.We value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Very truly yours,Toni-AnnRediResponse Specialist

Dear Danzell.Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness of the rooms, comfortable beds and great prices. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,OshaneRediResponse Specialist