Hello Karina,Were so glad you took the time to leave us a review. It has been a short period of time since the last renovation of the hotel. However, I have good news. Over the next several months we have several large upgrades coming to the hotel. We hope to see you again soon. So, we can show off what's been done.

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

Thank you for taking the time to leave us a review. We are very sorry you did not enjoy your stay. We will take your issues into consideration as we have plans for several large improvements to the hotel over the next several months. We hope you give us a chance to do better in the future!

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!

Thank you for leaving feedback! We are so glad to hear you enjoyed your stay! We are sorry that you did not find the beds comfortable. We are renovating and those will be replaced.

Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!

Thank you for taking the time to leave us a review. What room were you in so we can check into and fix the problem. we are so sorry your stay was not up to your expectations. we hope to get a chance to do better in the future.

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us. We look forward to seeing you again soon.

Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us. We look forward to seeing you again soon.

Thank you! We hope you come back soon! Give us a call here at the hotel and we will make sure you receive the welcome back discount.

Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us. We look forward to seeing you again soon.

I apologize for any inconvenience. Let us know while you are here on your stay and we promise to take care of you. Give us a call here at the hotel for your next visit and we will make sure you receive the welcome back discount.

Hello! Thank you for the kind words! I will definitely pass this on to our staff as they love to hear who they brought a smile to! We pride ourselves in being a larger hotel, with still the mom and pop feel from our wonderful team. Thank you again!

Thank you for your feedback! I’m sorry the carpet may be lacking, we are in a pre renovation period, I hope we can earn your business again in the future.

We are so happy you had a great time! During the busier times of the year, the hot pool and hot tub surely can get crowded. I’m sorry about that, but will definitely take the feedback into consideration!

Thank you for taking the time to leave us a review. We look forward to seeing you in the near future.

Thank you so much for taking the time to leave feedback! We are glad you enjoyed your stay with us, and sincerely apologize that the bed was not satisfactory. That is feedback we can truly utilize for future updates to our property, and it is appreciated. I will pass on your positive words about the property and staff! They will love to hear it! We hope to see you again in the near future!

Thank you so much for the feedback. I hope we will see you on your next trip or vacation!

Thank you for taking the time to leave feedback about your stay with us. We are thrilled you enjoyed your stay and our ability to provide a comfortable stay in close proximity to the main strip of Gatlinburg. We hope to see you again!

Thank you so much for taking the time to leave feedback about your stay with us! It is greatly appreciated, and we hope to see you again soon!

Thank you for your feedback!

Thank you for your feedback. I am glad you enjoyed your stay and that the staff helped facilitate that experience! As for the elevators, there are 3, and unfortunately one has been undergoing maintenance due to the higher number of guests. We apologize for any inconvenience this caused, and we will be taking your feedback in regards to the beds as well. We soon will be entering renovation and every bit of feedback is useful! Thank you so much!

We are so happy you enjoyed your stay with us! Thank you for leaving feedback!

We are so happy you enjoyed your stay at the Glenstone! We do try to take pride in the front desk and pool, as we do with the entire hotel! Pleased you are happy, and the Trolley is truly a gem of the town! Thank you and we hope to see you in the future!

Thank you for your feedback and we hope to see you again!!!!

Hello! Thank you for taking time to leave feedback. We try to keep the pool at a consistent temperature everyone can enjoy. We are sorry you found it cold, but we hope the rest of your stay was satisfactory. We will certainly take your feedback into consideration!

Thank you for your feedback! It is much appreciated!!!!

Thank you for your feedback! We are so glad we enjoyed your stay!

I am very sorry to hear about your experience but value your feedback as it will assist in our renovations. This is a 50 year old building so some of the quirks of the age of the building may seep into the rooms. Thank you again!

We are glad you enjoyed the stay! We are sorry about the noise, as it was a very busy time and we had many families staying. With that said, we thank you for your feedback as it helps us prioritize what we need to improve on and we hope for you to return. I will pass this onto the staff, and again, thank you!

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again. soon.

We are so happy you enjoyed your stay with us! I will also definitely pass on your love for the pizza to the restaurant! They will be thrilled to hear your feedback!!!

Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

We are so sorry you had a rough time with the parking. We are always trying to meet all expectations of our guests and this is one of the main goals we are trying to achieve when it is very busy. We are glad that you enjoyed your stay with us, and again, appreciate you taking the time to leave feedback!

We are so sorry about the elevator. We hope you enjoyed your stay. This old building brings a lot of joy to families, but is definitely due for some renovations. When it gets busy like it was, the elevator begins to act up. We are definitely on it, and thank you for your feedback.

This building is getting old, lots of good memories made here, and there are definitely some renovations that need to be done though. The elevator begins to act up when it is very busy sadly. Thank you for your feedback and we hope to see your return!

I am so sorry to hear about your experience with the loud noise coming from fellow travelers. We do apologize sincerely for the inconvenience and do have security to deal with the noise levels as it becomes nighttime. Thank you for your feedback as it will help us improve the experience for other guests. I hope we can earn your return in the future!

Thank you so much for taking the time to leave feedback! We are pleased to heart that you enjoyed you stay with us at the Glenstone Lodge. Hope to see you return for your next Gatlinburg vacation! Until then!

Thank you for your feedback! It is very valuable as we are trying to modernize, while keeping the magic that still brings people from when it first opened in the 70’s. It is true that this is a busy time for the strip, I hope you return during a less busy time and can take in everything our great hotel and town has to offer!

Thank you for taking the time to leave us a review. We are so thrilled you enjoyed your stay with us at the Glenstone Lodge! Until next time!

Thank you for taking the time to leave us a review. We are very glad you enjoyed your stay with us. We look forward to seeing you again soon.

Thank you for taking the time to leave feedback about your visit! I hope we see you again soon!

Thank you for taking the time to leave us a review. we are so sorry about the noise problem. Unfortunately, it is spring break, and the hotel is super busy. Maybe you can join us at a slower time of the year next time. Also, we are in the process of updating our rooms now as business allows. We hope you give us a chance in the future to do better.

Thank you for taking the time to leave feeback about your experience with your stay at the Glenstone. We are glad you enjoyed the pool and will pass that on! Until we see you again!