실내 수영장, 야외 수영장

코트야드 바이 메리어트 샌안토니오 씨월드 - 웨스트오버 힐 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 548개" "
평점 8 - 좋아요. 999개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 108개" "
평점 4 - 별로예요. 999개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 63개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Kyunghwan

2021년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함
답변 제공: Courtyard Team 님, 2020년 12월 2일
Thank you for staying with us!

8/10 - 좋아요

Julie

2024년 3월에 1박 숙박함

8/10 - 좋아요

david

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Good rooms, clean hallways, good wine,
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 14일
Dear david, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Jose Garza, GM

2/10 - 너무 별로예요

Baris 님, Fulshear

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 12일
Dear Baris, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Jose Garza, GM

8/10 - 좋아요

Elaine 님, gatesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near Sea world
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Dear Elaine, Thank you for sharing your review and recommendation. We're pleased to hear our proximity to SeaWorld made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll revisit us soon. Best, Jose Garza, GM

8/10 - 좋아요

Cassandra 님, Byram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Was traveling (driving) from El Paso, TX arrived late and was just ready for a nice bed to crawl into. It was just that, VERY NICE! Upon walking into the hotel, the atmosphere was welcoming and calming compared to the hotel we had just left in Clint, TX. The hotel had a nice scent in the lobby area that was really pleasant. The bed was yummy, the shower was delicious. It was my first time in San Antonio and would have liked a good view out of my hotel window but all I got was a rooftop of A/C units. Don't get room 306 if you want a good view!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 6일
Dear Cassandra, We're glad to hear from you about your stay. I'm delighted you enjoyed our hotel atmosphere and cleanliness. My apologies regarding the view; I have taken note. Thank you for your time in reviewing our hotel. Best, Jose Garza, GM

8/10 - 좋아요

Desiree Elyse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Large spacious rooms. Excellent pool. Generous staff. Lots of general maintenance needs—shower rods falling, missing trim on cabinetry with exposed nails, holes in walls from missing hooks, large stains on carpet, exposed screws in pool. Concerning for property that caters to families going to Sea World.
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 6일
Dear Desiree Elyse, Thank you for writing. We're glad your family enjoyed the service and hotel features. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing this issue to our attention. It is feedback like yours which allows us to impact future stays. Thank you for choosing us. Sincerely, Jose Garza, GM

8/10 - 좋아요

Michelle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extended our stay for an extra day, my daughter loved the pool!
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 6일
Dear Michelle, Thank you for your thoughtful review. I appreciate you choosing us and extending your stay while in the area. It is so rewarding to know that your daughter enjoyed the pool. It was our pleasure to host you, and we hope to see you again. Best, Jose Garza, GM

10/10 - 훌륭해요

Laura

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is inviting outside and very clean in the inside and smells clean and everything in its place chairs and tables in the dining area. We had booked the hotel thinking we would have to pay for parking because it was stated in the website but after checking in we got a free parking pass, that made it even better. Its in a great place and a circle K right next door and its pure convenience. It’s opened 24 hours with coffee and all snacks and gas. I would love to come back to it when visiting San Antonio.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 6일
Dear Laura, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed our hotel's cleanliness, location, and parking pass. It was our pleasure to host you, and we look forward to seeing you for your next stay. Best, Jose Garza, GM

10/10 - 훌륭해요

David

좋아요: 청결 상태
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Yamarielis

.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear Yamarielis, Thank you for choosing us and for taking the time to review our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Jose Garza, GM

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Great staycation!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 27일
Dear Ashley, We are so glad you had a fantastic staycation with us at the Courtyard by Marriott San Antonio SeaWorld - Westover Hills! Thank you for recognizing our excellent staff and the great job they do for our guests. Please come see us again anytime you return to the area. Best, Jose Garza, GM

8/10 - 좋아요

Yanira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

freddy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was great but construction around it
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear freddy, Thank you for your business and for taking the time to share a review. We strive to provide a great experience overall and will share your feedback with our team. Please come see us again soon. Best, Jose Garza, GM

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Good place for families
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Rafael, Glad to hear it! Thank you for taking time out of your busy day to let us know that you and your family enjoyed yourselves here. We strive to provide a great experience and appreciate your kind words. Best, Jose Garza GM

10/10 - 훌륭해요

Christopher

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
W
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Christopher, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Jose Garza GM

10/10 - 훌륭해요

Oscar

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
My daughters enjoyed the indoor pool.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Oscar, It is wonderful to hear that you enjoyed your stay and that the highlight for your daughters was our indoor pool. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Jose Garza GM

10/10 - 훌륭해요

Yalilis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean and had a warm feeling. Beds were a bit too firm and walls were thin with room next door.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Dear Monica, I am happy to hear you found our rooms to be clean, warm, and cozy. Thank you for being our guest and sharing your thoughts about our property. We enjoyed hosting you and hope to do so again. Best, Jose Garza, GM

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ivonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good, and very nice staff.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Dear Ivonne, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Jose Garza, GM

6/10 - 괜찮아요

Shane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property overall was nice, the phone service is terrible and the WiFi they provided was not working at all.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Dear Shane, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Jose Garza, GM

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Well kept rooms. Super comfy bed.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 8일
Dear Martha, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best, Jose Garza GM

4/10 - 별로예요

Chelsea

연인과의 여행
I was impressed by the hotel upon my arrival. The front desk staff were very friendly. Checking in and out was very quick. When we walked into our room, I was hit with a very musty smell. It was bad! We had to open the patio door for awhile and let the room air out. The handle in the bathroom was loose. We didn’t discover that until we attempted to use it in the shower. The couch in the room had some very big stains. I was really surprised by the conditions of the room. Not sure I will stay at this location again.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Chelsea, Our goal is to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Jose Garza, GM

10/10 - 훌륭해요

Dana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were doing construction around the property but we never heard any noise from it.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Dear Dana, Nothing but positives during your recent stay at Courtyard by Marriott San Antonio SeaWorld - Westover Hills? Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets other travelers know they can count on a quiet, comfy stay here. Please come back soon! Best, Jose Garza, GM

10/10 - 훌륭해요

Jennifer

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jerome

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Dear Jerome, We appreciate your kind words! Thank you for letting us, and other travelers, know how much you enjoyed your time at the Courtyard by Marriott San Antonio SeaWorld - Westover Hills. We loved hosting you and hope to do so again someday. Best, Jose Garza, GM

8/10 - 좋아요

Rene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a solid affordable option. The lobby is nice the rooms are a bit tired (too soft mattresses, noise on lower floors facing the highway) but ok for the price. Coffee is not available after 10am.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 21일
Dear Rene, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in achieving this goal. We are thrilled to hear your stay was enjoyable overall. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Jose Garza, GM

10/10 - 훌륭해요

carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Dear carlos, I am glad to hear that your stay was enhanced by our wonderful staff and the friendly service they provided. Thank you for your feedback and your patronage. We hope that every time your travels bring you to San Antonio we will be your first choice for lodging. Best, Jose Garza, GM

10/10 - 훌륭해요

Jill

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great and the people were helpful and courteous
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 28일
Dear Jill,Thank you for taking the time to share your experience with us. Your review serves as an encouraging reminder of our goal to provide the best accommodations and service. Your kind words let us know that the efforts of all our departments are being noticed and appreciated. We are humbled by your recognition and hope to be your preferred hotel for future stays.Best,Jose GarzaGeneral Manager

2/10 - 너무 별로예요

andrea

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a day in advance just so I could check in early morning when arriving all to find out they had canceled my reservation. Not once did they communicate with me to let me know it was being canceled even tho I payed for it in advance. Had to called Expedia to have it resolved all to be able to check in close to 4PM. And to top it off I was still charged for both nights!
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Dear andrea,It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry for the confusion over your arrival date. I regret that we inconvenienced you. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,Jose GarzaGeneral Manager

10/10 - 훌륭해요

Juan c

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stady
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Dear Juan c, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Jose Garza, GM

8/10 - 좋아요

Norma

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
The hotel is in a good location next to 151 and 410. Very clean inside, with numerous food options close by.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 18일
Dear Nicholas, Thank you so much for your review. I am thrilled to hear that you found our hotel well-located and our accommodations spotless. It was our pleasure to host you during your time in San Antonio, and we hope you will always choose our Courtyard by Marriott when you return to the area. Best, Jose Garza, GM

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walls are thin, it’s of noise from other rooms.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Dear William, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and share some insight on how we can improve our offerings for future guests. We appreciate your feedback and hope to welcome you back soon. Best, Jose Garza General Manager

8/10 - 좋아요

EFRAIN JOSE

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Dear EFRAIN JOSE, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Jose Garza General Manager

10/10 - 훌륭해요

Carla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 11일
Dear Carla, I am glad you had a great overall experience, and thank you for sharing your review. Please revisit us soon! Best, Jose Garza, GM

10/10 - 훌륭해요

Michele

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Abel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
El personal es de lo peor. Cero amables, llegando a lo grosero. El de recepción de noche les grito a mis hijas por un papel que se les había caído y estaban recogiendo. Otro, que desconozco quién era, me grito a mi con cero tacto por algo sin sentido. No me vuelvo a quedar ahí nunca.
2023년 12월에 6박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Abel,We appreciate you taking the time to share your experience. My sincere apologies you found our associates unhelpful and insincere. We strive to provide genuine hospitality, and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip.Sincerely,Jose GarzaGeneral Manager

10/10 - 훌륭해요

ha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Dear ha,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Jose GarzaGeneral Manager

10/10 - 훌륭해요

Evette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Evette, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Jose Garza, GM

10/10 - 훌륭해요

Eden 님, mesquite

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 11일
Dear Eden, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Jose Garza, GM

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with spacious rooms.
Great location. Spacious rooms. Convenience store across the parking lot. Easy access from major highways.
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Roger, What a lovely review! We take a great deal of pride in being your new favorite hotel in the SeaWorld area and can't thank you enough for your glowing endorsement of our property. Hosting you is a privilege and we look forward to your return. Best, Jose Garza, GM

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
It was clean and service was awesome. Hot cocoa in the afternoon hit the spot
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 1일
Dear Jesus, I’m so glad you enjoyed our hotel and amenities! Reflections like yours highlight what we are doing well and give other travelers some insight into our high level of service. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Jose Garza, GM

4/10 - 별로예요

Daniel

2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 20일
Dear Daniel,Thank you for staying with us and we appreciate your feedback. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.Sincerely,Jose GarzaGeneral Manager

4/10 - 별로예요

Belinda

가족 여행
별로예요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 1일
Dear Belinda, We want all our guests to feel comfortable while staying with us, and we're sorry you didn't enjoy your time here. We hope that if you visit the area again, we can provide you with a better experience. Thank you for choosing to stay with us. Sincerely, Jose Garza, GM

8/10 - 좋아요

Hilda

2023년 12월에 2박 숙박함