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더 프린스 기타노 뉴욕 여행 후기

4.5 out of 5
더 프린스 기타노 뉴욕
66 Park Ave, New York, NY

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1339개 이용 후기 중 934개" "
평점 8 - 좋아요. 1339개 이용 후기 중 272개" "
평점 6 - 괜찮아요. 1339개 이용 후기 중 88개" "
평점 4 - 별로예요. 1339개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1339개 이용 후기 중 10개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

sunghyuk

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
냉장고의 썩은 망고.dirty
프론트의 일본남자직원의 태도가 매우 불친절했다. 소통이 잘 안되는것을 이용해서 더욱 거만하게 했다. 호텔의 전체상태는 깨끗하고 괜찮으나, 객실내 냉장고안의 썩은 망고찌꺼기가 놀라게했다. 항의하니 원래 냉장고사용은 제외라고 말도안되는 남자직원의 대답으로 더 화나게 했다. 늦은저녁 체크인이라 짐을풀은 관계로 일단 자고 일어나 다음날 친절한 여직원에게 얘기해서 2일째 방을 교체했다. 이 호텔은 냉장고가 청소상태가 엉망이고 객실와이파이도 유료이며, 생수한병 제공치 않는다.
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
센트럴역 인근 호텔
센트럴역 인근이라 중심가와의 접근성은 좋습니다. 일주일 머물렀는데 잠을 못잤습니다. 침대가 불편하고 공기가 탁합니다. 카페트 청소가 잘 안되는 것 같습니다.
2022년 7월에 8박 숙박함
답변 제공: Zack 님, 2022년 8월 5일
Please accept our sincere apologies for the challenge you experienced. It is comments such as yours that allow us to correct our shortcomings. Our goal is to make your every visit as flawless as possible. We do value your patronage and I hope that you will give us another chance, please. On your next visit, I would like to meet you in person, as I would like to regain your support. All of us at the Kitano Hotel look forward to welcoming you back soon.

8/10 - 좋아요

Hyung

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
레스토랑 영업하지 않습니다.
모든 레스토랑을 운영하지 않습니다. 좀 불편하네요...
2022년 5월에 5박 숙박함
답변 제공: Zack 님, 2022년 6월 21일
Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. We wish you and your family continued health and safety.

10/10 - 훌륭해요

Jaewon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가장 친절한 호텔 여성 프론트보시는분이 친절했어요
2022년 3월에 1박 숙박함
답변 제공: Zack 님, 2022년 4월 5일
Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. We wish you and your family continued health and safety.

10/10 - 훌륭해요

Stephanie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, quiet and clean with friendly staff - really enjoyed our NYC stay there - which I have visited many times - would definitely stay there again!
2024년 4월에 2박 숙박함

8/10 - 좋아요

Namish

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

alice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very clean quiet hotel. The rooms are good sized for NYC and it was such a good central location. We enjoyed our stay !
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 24일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Bina 님, Palm Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Rocco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I come to NYC frequently on business and this is an excellent hotel for it's value. I stayed here with my sister and niece and it was perfect. The staff were friendly and professional, especially Brian, who was very helpful with my baggages on arrival and departure. The location is quiet, safe and convenient. The rooms are simply and elegantly furnished, and clean. The bed was very comfortable and toilet is installed with a bidet, which is a nice addition. The rooftop bar also has a great view of the Empire State. I highly recommend this hotel for vistors who prefer a comfortable and quiet nights sleep, without noisy partying guests and outside traffic.
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 24일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Gissela

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 24일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

Tetsuji 님, Honolulu

좋아요: 청결 상태, 직원 및 서비스
Good
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 24일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Kenniece

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and convenient
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 24일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got in early for a small upgrade I have a beautiful view.Beats Marriott and Hilton..
2024년 4월에 1박 숙박함
답변 제공: zack 님, 2024년 4월 24일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom, the toilet!
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 19일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was lovely, as was the service. Ideally, the inroom coffee situation could be better.
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 19일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and quiet neighborhood, but walkable to dining and both main train lines.
2024년 4월에 1박 숙박함
답변 제공: Zack 님, 2024년 4월 19일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Mitsuhide

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
スタッフも日本語で対応。部屋からも眺望も良く満足出来ました。
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 19일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very cozy. The bidet, robes, and space were an extra perk. You are in walking distance to it all, without the loud noise of times square. Staff was accommodating and the rooms were some of the largest I have had in the city. Highly recommend!
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 19일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
5 Stars
2024년 3월에 1박 숙박함
답변 제공: Zack 님, 2024년 4월 17일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

TAKASHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

shinetsu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good location
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

Joann

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Quiet and good location and as others noted, very clean. Front desk staff was not very friendly or helpful, and they do nickle and dime charges for everything including wifi, which cheapens the feel of the hotel.
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about this hotel. We stayed in April 2024. The staff was kind, helpful, professional. Our room was well designed, stocked with all the necessary items. It had a great view, too. The bed was comfortable, there was a towel warmer in the bathroom and a bidet. The hotel is about a 5 min walk to Grand Central Station where you can get any kind of public transportation! I liked that this hotel was a couple streets removed from the loud hustle and bustle - it seemed quieter than other streets and safe. Most printed things were in half English / half Japanese. The rooftop bar is beautiful, the downstairs restaurant looked nice. The main floor restaurant (cafe?) is a bit pricey, but looks nice as well. I would definitely stay here again!
2024년 4월에 4박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

HILLARY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view from my room was wonderful and the rooftop bar even more so. The location could not have been better and the quiet street relative to where I was going to stay - a godsend. I will definitely return.
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant stay. Nice people. Good service. Room was a bit dated but overall very nice to play stay.
2024년 3월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Joseph 님, New York

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this hotel. Arigato goziamasu.
2024년 4월에 1박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
We love you too. Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

MASAKI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
周囲の交通の音が深夜も気になるところだけが残念。
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Veronica

Very nice hotel! The roof top had the best drinks!
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

Helen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and rather spacious for NYC.
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Joan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and accessible with a helpful and low key staff. Beautifully maintained property and lovely amenities such as tea kettle and heated toilet seats! Excellent location and gorgeous view of Park Avenue bursting into spring! I hope to visit my next time in NYC!
2024년 4월에 4박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Rolf

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for a great stay. See you later
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Kristofer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay. Large room and very nice staff. Would definitely stay again!
2024년 3월에 4박 숙박함
답변 제공: Zack 님, 2024년 4월 9일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 15일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

roland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Kitano is a cut above the rest. The rooms are thoughtfully decorated and the beds and linen perfect. Hard to fault with staff who are incredibly polite and nice. The only thing that let it down was the shock at being asked to pay for wifi. This is a big faux pas for me, especially in an age where wifi is free anywhere and everywhere. Am surprised.
2024년 3월에 4박 숙박함
답변 제공: Zack 님, 2024년 4월 9일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

David K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location next to Grand Central Station.
2024년 3월에 7박 숙박함
답변 제공: Zack 님, 2024년 4월 9일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

Jorge

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, great staff, clean. The room for 4 a little to small only one sink
2024년 4월에 4박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

dwayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great views and quiet rooms. operable windows and friendly staff made for a great stay. convent location to all activities in nyc
2024년 4월에 5박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Jennifer 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, cleanness, and the very reasonable price!
2024년 3월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

kiiko

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
対応も良く、部屋も広く心地よく滞在できました
2024년 4월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Ruri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
とてもよかったです!
2024년 3월에 1박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nvt
2024년 4월에 5박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Yuji

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location, clean
2024년 4월에 1박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Dolores

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed multiple times over the years and it is always a pleasure to return. The hotel is quiet and convenient to Grand Central. Penn Station is a short walk away.
2024년 3월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Lilyana Alondra 님, Dallas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very clean and peaceful hotel. We enjoyed the 2 nights we were there. The cleanliness, the atmosphere, the room being kept up and cleaned when we were gone was phenomenal. I will definitely look into this hotel more often when visiting NYC.
2024년 3월에 2박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

4/10 - 별로예요

Julie 님, Washington

출장 여행
좋아요: 청결 상태, 직원 및 서비스
I’ve stayed here many times and it’s always been great. This time around, it was bad. TV didn’t work. The tub worked but not the shower. Empty soda bottle behind the nightstand and dirty glove left behind in the closet. No laundry bag either. For $400 per night, this was really bad. The staff are always polite and nice.
2024년 4월에 1박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Please accept our sincere apologies for the challenge you experienced. It is comments such as yours that allow us to correct our shortcomings. Be assured that this was an isolated incident and has been addressed for corrective action. Our goal is to make your every visit as flawless as possible. We do value your patronage and I hope that you will give us another chance, please. On your next visit, I would like to meet you in person, as I would like to regain your support. All of us at the Kitano Hotel look forward to welcoming you back soon. Once again, our apologies. Yours sincerely,

8/10 - 좋아요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property was near to Grand Central for subway links and walkable to Empire State and Bryant Park. It was clean and comfortable and had a great view of the Empire State Building. The power in our room failed twice during our stay but was reset within a few minutes each time.
2024년 3월에 4박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 8일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.

8/10 - 좋아요

Robin 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean hotel in a quiet location. Easily walkable to other night life and tourist areas, but away from the action in a nice quiet area. Wifi is spotty. I wouldn’t mention it but for the fact that you have to pay 9.95/day for it. I expect better connectivity and reliability given that they make you pay for it.
2024년 3월에 3박 숙박함
답변 제공: Zack 님, 2024년 4월 4일
Thank you for taking the time to review our property. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation.We wish you and your family continued good health and safety.