로비

포 시즌 레지던스 클럽 아비아라 노스 샌디에이고 여행 후기

5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 326개 이용 후기 중 252개" "
평점 8 - 좋아요. 326개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 326개 이용 후기 중 15개" "
평점 4 - 별로예요. 326개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 326개 이용 후기 중 2개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Joo hyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Matthew Hoffman 님, 2019년 2월 5일
Thank you for providing the feedback about your recent stay.

6/10 - 괜찮아요

Lee 님, Seoul

좋아요: 청결 상태
골프, 수영하기 좋은호텔
온도조절이 안되었는데 다음날에야 수리됨. 겨울에는 별로임. 시설은 오래된것같지만 나쁘지는않음
2018년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함
Dear Guest, Thank you for taking the time to rate our property/ We so pleased you enjoyed our hospitality and look forward to welcoming you back. Enjoy the rest of your summer. Sincerely, Matthew Hoffman Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다녀온 호텔 중, 최고
다녀온 숙박 중에는 최고였습니다.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

yang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Anna 님, Piedmont

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful views and a quiet setting perfect for family retreats. The service is also pretty amazing.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Cameron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hillside retreat.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Novie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Assad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place to stay with family. Huge rooms and typical Four Seasons luxury. Staff is amazing and cater to whatever you want. Got Kosher marshmallows for our s’mores!
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

katya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property, very beautiful grounds, nice poolside areas with full service bar. Spacious rooms and the bedding is heavenly. Will be back again!
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Eduardo 님, Fort Lauderdale

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hani Kirollos 님, 2024년 3월 18일
Eduardo,Would you provide additional feedback about your stay? We want to know what we could have done to ensure a 5 out of 5 star stay.

10/10 - 훌륭해요

Felipe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente propiedad, excelente limpieza, esta habitación tenía vista divina al campo de golf, excelente cama
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hani Kirollos 님, 2024년 3월 18일
Thank you for the wonderful review.

10/10 - 훌륭해요

Stephen 님, Shoreline

Amazing
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Matthew

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

roberto

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice location , amazing staff and front desk services.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jae Ik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family trip
Very nice and clean hotel. Bed was very comfortable. Amazing food and friendly staff. Great hotel for relaxation.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Michelangelo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Jeffrey

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

LaShonda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I dont know if we loved the Staff or the Property more! Our check-in was one of the best I've encountered, Alexis and Brenden were great! Upon arrival I decided to upgrade to a Villa--the best decion of this vacation, our Villa was absolutely perfect! The property and rooms are luxurious, spacious, clean and well managed. The staff is very professional and personable. I absolutely loved our Villa, we had a picturesque view, sunsets were amazing and we overlooked the lagoon. I loved our stay, it was truly amazing!
2023년 12월에 2박 숙박함
답변 제공: Reort Manager 님, 2023년 12월 15일
Dear LaShonda,Thank you for the wonderful review about your stay at Four Seasons Residence Club Aviara. We are so pleased about the special mention about Alexis and Brendon. We are very proud of our Aviara family.We love that you enjoyed your accommodations and wish we could take the credit for the beautiful sunsets.Please join us again the next time you come to California. Until then Happy Holidays!!!Sincerely,Hani Kirollos

10/10 - 훌륭해요

ALEJANDRO 님, HOUSTON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine and excellent
2023년 12월에 2박 숙박함
답변 제공: Resort Manager 님, 2023년 12월 15일
Dear Alejandro,Many thanks for the 5 out of 5 rating.Happy Holidays!Hani Kirollos

10/10 - 훌륭해요

Garth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Five Stars for Four Seasons! Amazing front desk help, beautiful and quiet location. Perfect!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Juliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was Perfect. Great Staff. 5 star property with 5 star accommodations. Clean, Safe, could not be happier with everything.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Kate

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property very relaxing!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful. We had the best family vacation on this property. The staff, the food, the pools, and the s'mores. Huge thanks to Leroy for making our trip feel extra special. Look forward to going back soon.
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 16일
Dear Four Seasons Guest,Many thanks for the amazing review about your families stay at Four Seasons Residence Club Aviara. We are so pleased to have made your trip so memorable.We will share you kind words about Leroy with him!!!!Come join us again soon!Best regards,Hani KirollosHotel Manager

10/10 - 훌륭해요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our favorite place to stay in Southern California. They never disappoint.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Ashee

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Not what I expected from a Four Seasons. We stayed for at week and the room was not cleaned properly. The room had 3 robes, two of which were used and dirty. Spiders in the bathroom. Nightstands were never wiped down or the dining table in the room. The carpet was vacuumed in the main area but not by the dining table or bed during the daily cleaning. Our second day we went out all day and came back in the evening and the door was left completely open by housekeeping. The rooms above and beside us had guests up all night running around and making so much noise. Front desk and restaurant service was above excellent but really nothing else.
2023년 10월에 7박 숙박함
답변 제공: Hani Kirollos 님, 2023년 10월 12일
Dear Ms. Huda,Thank you so much for taking the time to speak with Jessica about your recent stay at Aviara. She shared your feedback with me.I would like to express my sincere apologies about the cleanliness concerns you had with housekeeping. This has been addressed with our upper management team to ensure a much improved guest stay in the future.We do hope you will consider joining us again the future and please do not hesitate to reach out to Jess or myself. Until then, all the best.Sincerely,Hani KirollosResort Manager

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very friendly when they greeted us. Check-in was simple and quick. Our room was lovely and clean.
2023년 10월에 1박 숙박함
답변 제공: Hani Kirollos 님, 2023년 10월 9일
Dear Jennifer,We are so pleased with your review of your stay at Aviara. Thank you for letting us know how much you enjoyed your accommodations and that your check in was seamless.We do hope you will join us again in the future.Most Sinerely,Hani KirollosResort Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great roon an friendly staff
2023년 9월에 2박 숙박함
답변 제공: Hani Kirollos - Resort Manager 님, 2023년 10월 3일
Dear Guest,Thank you for your kind words of praise about our friendly Aviara staff. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

Beatrice 님, miami

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property is dated. The spa is expensive old and not up to what one expects at a Four Seasons. The furniture is tired the staff inexperienced. The restaurant looks old even though the food is good also not at the level expected. Underwhelming so much that the next door Park Hyatt property has been redone nicely and it has views of the ocean wheras this property does not.
2023년 9월에 2박 숙박함
답변 제공: Hani Kirollos - Resort Manager 님, 2023년 10월 3일
Dear Guest, I was so sorry to learn about your disappointment with the property, including the spa, Seasons restaurant, and the staff. Thank you for sharing your experience and should you wish to discuss this further, please feel free to reach out to me at your convenienceSincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Four Seasons Stay
The staff was just wonderful! Decent, hard working people who try very hard to please. Our only complaint was room service. The food was just awful! Cold, greasy, overcooked,unappealing.
2023년 9월에 3박 숙박함
답변 제공: Resort Manager 님, 2023년 9월 22일
Dear Four Seasons Guest,We thank you for the kind words about the Aviara family. We are very proud of our staff.It was very disconcerning to learn about your disappointment with in-villa dining. Thank you for bringing this to our attention and we extend our sincere apologies.We hope you will consider joining us again in the future. Please feel free to reach out to me prior to your next next stay.Best Regards,Hani Kirollos

10/10 - 훌륭해요

Larry

2023년 9월에 4박 숙박함
답변 제공: Hani 님, 2023년 10월 9일
Dear Larry,Many thanks for the "5" out of "5" star rating!.Please come back and join us again when you are in the San Diego area.Sincerely,Hani KirollosResort Manager

10/10 - 훌륭해요

Evangeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hani Kirollos - Resort Manager 님, 2023년 9월 6일
Evangeline,Thank you so much for the "10" out of "10" review. We look forward to welcoming you bacj to Aviara in the very near future.

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Hani Kirollos - Resort Manager 님, 2023년 9월 6일
Tina, It was a pleasure to have you join us at Four Seasons Residence Club Aviara.Thank you for sharing your experience at our property with fellow travelers.We hope you will join us again in the near future.Best regards,

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Amazing staff
2023년 6월에 2박 숙박함
답변 제공: Hani Kirollos, Resort Manager 님, 2023년 6월 29일
Dear Robert, Thank you for taking the time to review your stay with us. We are elated to hear the staff made such an impact on your experience. See you again soon!

10/10 - 훌륭해요

Vanessa van

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Evangeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing and relaxing family stay
We stayed 2 nights for our sons 1st bday weekend and Father’s Day. We were so impressed with the hospitality, the grounds, the room, the food and all the activities for the weekend. They even decorated our room for our sons bday and sent complimentary refreshments for Fathers Day. The grounds are immaculately kept up as well as the rooms. So many kid friendly spaces and scheduled activities for the whole family to enjoy. Pool is warm and the small pool for the kiddos is perfect. This is hospitality at its best and we cannot wait to come back! Thanks to Jessica and her team!
2023년 6월에 2박 숙박함
답변 제공: Hani Kirollos, Resort Manager 님, 2023년 6월 29일
Dear Evangeline,It brings me incredible joy to hear that you and your family enjoyed our Father's Day festivities. The staff was proud to hold those activities. We will make sure to share with the team how they made such an impact on your stay.

10/10 - 훌륭해요

Grania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We adored our stay. Our room was beautiful- very luxurious. The staff are excellent!
2023년 6월에 2박 숙박함
답변 제공: Dora Joyner 님, 2023년 6월 19일
Thank you so much for sharing how much you enjoyed your stay at Aviara.We look forward to welcoming you back .

6/10 - 괜찮아요

Rada

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs a remodel. The carpet in our room reeked of musk and was worn out - like it's been steam cleaned too many times. The room was also very dark (first floor) and looked like a typical "nice" room from the 90s. I expect more from the Four Seasons in terms of aesthetic. We were in some far away building - without a car you can't easily access the main building that has all the amenities - the building we were in also had a pool and club house, but again - super 90s and nothing felt luxurious. They do offer a shuttle service between the main building and the far away 'residences' they'll likely put you in - you just have to call ahead of time and wait. This property is kid friendly and next door to us was staying a family that had screaming children for the 2 days we were there. We had to ask the children to keep it down. Awkward. The only day that it was warm enough to enjoy the pool, a kid pooped in it and no one was able to use it for the whole day. Heads up if you're looking for a relaxing couples getaway. Also, you'll get hit with a $45/day resort fee - not quite sure what it's for on top of the already pricey per night rate. The best part of our stay was The Seasons restaurant, good vibe and value.
2023년 6월에 2박 숙박함
답변 제공: Hani Kirollos, Resort Manager 님, 2023년 6월 29일
Dear Rada,I am saddened to hear your stay was not up to the standard we want for our guests. A member of our management team will reach out to you for further follow up. We do hope to have the sincere chance to welcome you again soon and show you what Four Seasons hospitality is truly about.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wish I could stay longer! Comfortable room, beautiful grounds, top notch Four Seasons service as usual.
2023년 5월에 2박 숙박함
답변 제공: Dora Joyner 님, 2023년 6월 19일
Thank you so much for the lovely review. We hope you do stay longer next time!!!

8/10 - 좋아요

Israel 님, sunnyvale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is in a good location for quiet days and evenings, away from traffic and noise. Spa services offered but extremely small lacking shared amenities other than a bench or couch. Restaurant was pleasant but tended to overbook and we were contacted trying to move our dinner reservation to later time being a guest in the hotel should have priority of booking and times
2023년 5월에 2박 숙박함
답변 제공: Dora Joyner, Director of Residences 님, 2023년 5월 22일
Dear Israel,Our Guest Experience Manager, Alexis Tatkowski, has reached out in regards to your feedback. We hope to have the chance to connect with you in the near future and welcome you back again soon.

2/10 - 너무 별로예요

Gladys Nathalia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
If you’re expecting a traditional Four Seasons experience, this will not be it. From small things, like lack of robes in the rooms, to major things, like the most rude front desk management I’ve ever had the displeasure of meeting, this place is not up to snuff. Perhaps it’s because these are merely residences, but I moved to a different property promptly and am receiving quality 5-star treatment elsewhere, which the director room and guest relations manager at this property could use some serious training on how to deliver. I would advise a hard pass to those of you expecting anything above a two to three star experience at a “time-share” type resort. Perhaps I was treated so rudely because I was a solo Latina traveler, but do yourself a favor and pivot somewhere where you’re guaranteed to be treated as you would expect for a luxury name. The spa leaves a lot to be wanting and the spa facilities lack basic amenities. The restaurant is pretty decent and has friendly servers. The pool is fine, but not a typical Four Seasons vibe. The bed linens were the one perfect and cozy thing. Bellmen and housekeeping were great. If you do have to interface with management, ask for Francisco or Dora who seem to be the only ones clued into guest satisfaction and possess the requisite emotional intelligence to treat guests respectfully.
2023년 5월에 2박 숙박함
답변 제공: Dora Joyner - Director of Residences 님, 2023년 5월 19일
Dear Gladys Nathalia,I was sorry to learn about your disappointing experience at the property. I appreciate your constructive feedback and have followed up with the departments you mentioned in order to preclude these concerns from reoccurring in the future.Thank you for taking the time to connect with me over the phone. We hope to welcome you back in the near future!Most Sincerely,Dora JoynerDirector of Residences

10/10 - 훌륭해요

Frances

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함
답변 제공: Dora Joyner, Director of Residences 님, 2023년 5월 22일
Thank you for choosing us as your preferred place of stay. We hope you enjoyed every minute of it and made memories for a lifetime!

10/10 - 훌륭해요

Chelsea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Jessica Cowan, Guest Experience Supervisor 님, 2023년 4월 16일
Good morning Ms. Hill, Thank you for submitting your review. We are so pleased you enjoyed your stay with us at Four Seasons Aviara. We hope to welcome you back soon!

10/10 - 훌륭해요

Mark William

2023년 3월에 1박 숙박함
답변 제공: Jessica Cowan, Guest Experience Supervisor 님, 2023년 4월 16일
Good morning Mr. William, thank you for submitting your review. We are so pleased you enjoyed your stay with us. We hope to welcome you back very soon!