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스타 & 가터 호텔 여행 후기

3 out of 5
스타 & 가터 호텔
1 High Street, Linlithgow, Scotland

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 85개 이용 후기 중 45개" "
평점 8 - 좋아요. 85개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 85개 이용 후기 중 4개" "
평점 4 - 별로예요. 85개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 85개 이용 후기 중 3개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Alexandra

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has closed down and hasn’t notified Expedia or any other agent and is still taking bookings on their own website directly. Expedia gave me shocking customer service when I raised this with them. I spent 2 hours on the phone trying to get them to believe me. Total disaster. Avoid Expedia at all costs.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Eric

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful night
Clearly a well used and well loved hotel with some marks on the bath panel and walls. But the room was spotless, not a hair or bit of dust anywhere! Staff were so welcoming and friendly, I feel bad for the poor lady who had to let me in at midnight when I couldn’t get the code to work but I do appreciate there’s always someone to help. Could be noisy but it’s above a lively pub so I cannot complain and the atmosphere was really nice :) I will be in the area every few months so I think I’m now a loyal customer of theirs :)
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

isabel

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, central and friendly

10/10 - 훌륭해요

Michael

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

David

가족 여행
별로예요: 직원 및 서비스
No use for families
Despite booking a family room only one bed available, we were promised the additional bed would be made up it wasnt. Breakfast was advertised as starting at 0730 we were informed on arrival that it would not be available to 0830. We would not have booked if we knew this. The TV did not work and no internet code was provided. Further there was loud music till the early hours
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Red

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was beautiful and clean. Property fulfilled my request for simple birthday decoration for my room. Easy check in and check out. Property just next to train station, easily accessible to Edinburgh city. Those who feel pricey to stay at around Edinburgh city, please come stay here instead as it will save you a lot! Thanks Star and Garter hotel!
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Astrid

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Brian

좋아요: 직원 및 서비스, 객실의 편안함
Nedlukning
Lækkert værelse, dog var toilettet stoppet det første døgn. Hotellet lukkede pludseligt ned i 2 døgn, uden at vi fik besked, så vi kom til et nedlukket hotel efter en udflugt på få timer. Der var kun lige personale til at lave morgenmad ellers var alt lukket. Vi spiste aftensmad første aften, det var godt, men derefter bev der lukket ned. Værelset var lækkert, men resten af hotellet virkede nusset og fedtet. Personalet var flinke, men meget unge og det virkede lidt som var det ret tilfældigt, hvem der havde styr på hvad.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

DEREK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable, clean and friendly. Tip Top !
2022년 8월에 1박 숙박함

8/10 - 좋아요

Misty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you
Spotlessly clean, extremely friendly staff, very comfortable bed and 5star breakfast, will definitely be booking again.
2022년 7월에 1박 숙박함

8/10 - 좋아요

DOUGLAS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Location. Clean & Friendly
The hotel rooms are boutique styled and well provisioned with water and tea, coffee etc. Be aware - all rooms are on the top floor and there is no elevator. Staff were very friendly, Ahmed excellent. Breakfast was slightly disorganised which let the experience down.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic find
Exceeded expectations, great bar and food, modern, clean room with quality finishes, absolutely fantastic. Will definitely stay again.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Good breakfast.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Alistair

2022년 6월에 2박 숙박함

10/10 - 훌륭해요

SINEAD

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic family feeling hotel superb staff particularly the wonderful Anna who was super efficient and friendly as were the entire team @ Star and Garter ... Thanks all for a wonderful stay and breakfast was amazing and truly a special friendly experience was had 👍😊🙏
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Michal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dilated I have choose this hotel
2022년 5월에 1박 숙박함

8/10 - 좋아요

Brian

2022년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed my stay
Pleasant, clean and comfortable room with good facilities. Extremely friendly, cheerful and helpful staff. downside for some would be the fact that guests' rooms are on the top floor and there is no lift, but not a problem for me.
2022년 5월에 4박 숙박함

8/10 - 좋아요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely clean comfortable room, would highly recommend this hotel, the only downside was the loud music from the bar
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good service. Friendly staff
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brillaint hotel and staff Food and rooms both amazing
2021년 11월에 1박 숙박함
답변 제공: Denise (Owner/Director) 님, 2022년 1월 14일
Thank you very much for your lovely review. We greatly appreciate it and hope to see you again soon 😊

4/10 - 별로예요

John

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Friendly staff however i was disappointed that the bedroom carpet has large quantity of dirt stains. The whole bedroom carpet should be renewed. It transpires the previous guest had their folding bike in the bedroom that caused the staining. It was disappointing. We highlighted it to staff in the morning. The breakfast was lovely and cooked to my liking. Overall suggest management should ensure rooms are high quality and strive for not just being a 3star
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean overnight stop
The rooms are lovely and clean. Well made up. High up so quiet. Next to train station & convenient. OK for one night. Outside looks tired and would benefit from paint and upgrade.
2021년 10월에 1박 숙박함
답변 제공: Denise (Owner/Director) 님, 2022년 1월 14일
Thank you very much for your lovely review. We are awaiting approval from planning and historic Scotland in order to improve the outside of the building. We are in a conservation area and the building is a listed protected building. We greatly appreciate your review and hope to see you again soon 😊

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice and friendly staff, very helpful and attentive.
2021년 10월에 2박 숙박함
답변 제공: Denise (Owner/Director) 님, 2022년 1월 14일
Thank you very much for your lovely review. We greatly appreciate it and hope to see you again soon 😊

10/10 - 훌륭해요

STEVE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little gem of a hotel
What a little gem of a place and the quality of the room and service was far in excess of what you would expect for a 3 star hotel. The staff were really friendly and the assistant manager was a little pocket rocket although her singing skills are somewhat iffy. The housekeeper gave us an amazing breakfast and all the bar staff were so friendly. Due to this being a listed building there is no lift so those with any difficulty with stairs may struggle. A good affordable choice with Edinburgh only 15 minutes on the train.
2021년 10월에 2박 숙박함
답변 제공: Denise (Owner/Director) 님, 2022년 1월 14일
You are correct of course about the listed building and unable to ever get planning to install a lift. We would like to thank you very much for your lovely review. We greatly appreciate it and hope to see you again soon 😊

10/10 - 훌륭해요

Katharine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Lovely rooms, recently refurbished and very well equipped. Top class staff and service
2021년 10월에 1박 숙박함
답변 제공: Denise (Owner/Director) 님, 2022년 1월 14일
Thank you very much for your lovely review. We greatly appreciate it and hope to see you again soon 😊

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable stay, room was excellent and fantastic cooked breakfast. Will be back again
2021년 9월에 1박 숙박함
답변 제공: Denise (Owner/Director) 님, 2022년 1월 14일
Thank you very much for your lovely review. We greatly appreciate it and hope to see you again soon 😊

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home from Home
This place is amazing!! Room 5, top floor, comfortable double with en-suite. Sparkling clean, comfortable, warm and cosy. All toiletries individually packaged (covid safe), housekeeping every day, every need is catered for - biscuits, chocs and sweeties - loved it! Restaurant food is plentiful, hot and well presented. Lots of choice, again, nothing is too much trouble. Prices are great, service is like arriving home - every member of staff were so very friendly - we're going back with the family next month it was that good!! I cannot recommend this place enough
2021년 9월에 3박 숙박함
답변 제공: Denise (Owner/Director) 님, 2022년 1월 14일
Thank you very much for your lovely review. We greatly appreciate it and hope to see you again soon 😊

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing find
WHAT A FIND - amazing food too cannot fault
2021년 8월에 1박 숙박함
답변 제공: Denise (Owner) 님, 2021년 9월 10일
Thank you so much! :)

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

8/10 - 좋아요

Avril

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room v clean with extras like chocs and biscuits.
2021년 7월에 2박 숙박함
답변 제공: Denise 님, 2021년 7월 24일
Thank you. We hope to see you again soon :)

8/10 - 좋아요

Irmgard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideal um bequem nach Edingbourg zu kommen
Das Hotel liegt nur wenige Schritte vom Bahnhof entfernt. Man kann mit dem Zug in 20 Minuten bequem nach Edingbourgh fahren. Auch der Ort Linlithgow ist sehenswert, Castle, Canal mit Hausboten, kleiner Park. Zu empfehlen ist das indische Restaurant im Ort. Wir haben uns im Hotel gut aufgehoben gefühlt, das Personal war sehr freundlich und das Frühstück reichhaltig. Da wir ein Dreibettzimmer hatten, war es supereng in diesem Zimmer.
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful!
We loved this hotel! Beautiful little place with very friendly staff. We really enjoyed staying in Linlithgow as opposed To Edinbrough. It was as a great launching place for all our adventures in the area. Close to grocery and restaurants. The hotel food and bar were also amazing. We loved the easy access to the train right bedding the hotel. It was the best way to get to edinbrough for a day.
2018년 7월에 3박 숙박함
답변 제공: Team Star 님, 2018년 8월 8일
Dear Tiffany, Thank you for your great review! We are very pleased that you enjoyed your stay and hope to have the pleasure of welcoming you again. Kind regards

8/10 - 좋아요

Lollo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 7월에 1박 숙박함
답변 제공: Team Star 님, 2018년 8월 8일
Thank you for your review. We hope that we will have the pleasure of welcoming you again soon. Kind regards

8/10 - 좋아요

CRAIG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location to take the train into the city.
2018년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

8/10 - 좋아요

florence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personnel très à l'écoute et soucieux de notre bonne installation. Situation excellente dans la ville. Chambre confortable avec une jolie vue. Seul bémol, il faisait beau et nous avons logé un samedi soir, certains clients du bar étaient sortis devant l'hôtel et ont fait pas mal de bruit sur le tard.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a great place, rooms fantastic everything you need, the staff and the manager making sure we had a great stay, situated at the head of the main street, can't wait to visit again. fantastic breakfast.
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
The manager of the ‘hotel’ was extremely helpful and hospitable. This review is no reflection on the staff but the premises. the rooms are located above a pub. Whilst they are nicely decorated, there is little information available about the services offered; the room has no air conditioning and we spent two uncomfortable nights due to the humidity; the cleaner forgot to replenish the bottles of water and take dirty towels; breakfast choices were limited; loud music and punters until early hours.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

8/10 - 좋아요

Damian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice pubs and restaurants nearby.
2017년 12월에 1박 숙박함
답변 제공: Anne 님, 2018년 1월 4일
Thank you for your review. We are glad that you enjoyed your stay at the Star and Garter Hotel. We hope to welcome you again soon.

10/10 - 훌륭해요

Malcolm

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Revitalised hotel
A nice friendly hotel. Recently all done up after the hotel was destroyed by fire many years ago. Rooms are nicely decorated. Only criticism is the lighting in bedroom could be better. Would suggest bedside lights are changed to adjustable to allow to read a book etc
2017년 11월에 1박 숙박함
Hi, Thank you for your kind review. We are glad you enjoyed your stay with us. As far as your comment about the lights is concerned, we will ask our maintenance team to have a look at it in order to remedy the problem. Kind regards

8/10 - 좋아요

Annie 님, Stirlingshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay in Linlithgow
I stayed overnight at the Star and Garter after a couple of nights at North Berwick As soon as I walked in to the hotel I was greeted by a very helpful and friendly member of staff called Jonathan and was also given further help and the room keys by another approachable member called Anne who offered to carry my bags up the stairs I felt at ease straight away The barman at night was also polite and friendly athough I found the drink prices quite expensive even for a hotel A vodka and soda was just under £5 I can't remember paying as much as that in any other hotel
2017년 11월에 1박 숙박함
답변 제공: General manager 님, 2017년 11월 23일
Thank you for taking your time to review our hotel the team are always glad to hear great customer feedback as for your vodka it should be £3.10 for a vodka and mixer i will investigate further

10/10 - 훌륭해요

Peter 님, teesside

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent facilities very friendly staff would recommend
2017년 11월에 1박 숙박함
답변 제공: Reception 님, 2017년 11월 8일
Thank you very much for your kind review. We hope to have the pleasure of welcoming you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient, Welcoming, Clean
Convenient location, clean and bright, welcoming staff, great bar and restaurant. Reasonable price. Could not have asked for more.
2017년 10월에 2박 숙박함
Thank you very much for your kind review. We hope to have the pleasure to welcome you again in the future.

10/10 - 훌륭해요

Michael G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In Linlithgow High St. near to shops, bars , Palace & Loch etc. Good double room, very welcoming & helpful staff such as Gillian at breakfast. marked down slightly on comfort just because, I personally, found the mattress rather hard.
2017년 9월에 2박 숙박함
Dear Michael, Thank you for your great review. We are delighted that you enjoyed your stay at the Star and Garter Hotel and hope to welcome you back soon.