외관

홀리데이 인 롱 비치 -다운타운 에어리어 여행 후기

3 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 970개 이용 후기 중 274개" "
평점 8 - 좋아요. 970개 이용 후기 중 341개" "
평점 6 - 괜찮아요. 970개 이용 후기 중 211개" "
평점 4 - 별로예요. 970개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 970개 이용 후기 중 59개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
2020년 1월에 5박 숙박함
답변 제공: Management 님, 2020년 1월 24일
Thank you for your feedback. We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
홀리데이인 경험공유
롱비치 컨벤션 센터 방문을 위한 장기 출장으로 숙박했습니다. 관리 상태도 좋았고 직원들도 친절했으며 조식도 맛있었습니다. 무료 콜 셔틀도 매일 밤 10시 반까지 지원합니다.(프론트에 문의하면 번호를 받을 수 있습니다.) 단지 바로 주변엔 특별한 시설이 없습니다.
2019년 6월에 8박 숙박함
답변 제공: Management 님, 2019년 6월 21일
안녕하세요. 출장을 위해 저희와 함께 지내셔서 고맙습니다. 우리는 우리의 서비스와 편의 시설이 당신의 취향에 달려 있음을 기쁘게 생각합니다. 다음에 롱 비치 지역에있을 때 다시 고려해주기를 바랍니다.

2/10 - 너무 별로예요

Hee-hwan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비추합니다.
최악입니다. 롱비치 중에서도 가장 빈민가에 위치하여 냄새며 치안이며... 출장이니까 묵었지, 가족/연인 여행은 절대로 피하세요
2018년 9월에 1박 숙박함
답변 제공: Management 님, 2019년 2월 8일
좋은 아침. 여기서 시간을 보내지 못해 죄송합니다. 우리는 손님이 편안함을 느낄 수 있도록 노력합니다. 우리가 머무르는 동안 성취 할 수 없었던 것 같습니다. 우리는 당신이 멋진 하루 보내길 바랍니다.

8/10 - 좋아요

Joohun

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

8/10 - 좋아요

Jihoon 님, asia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel in old town
nice hotel just for one night staying

8/10 - 좋아요

Jihoon 님, Asia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel in old town
nice hotel just for one night staying.

8/10 - 좋아요

Simeon Yong Joo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel as its fame
The room was cozy. Nothing so special but comfortable to stay!

10/10 - 훌륭해요

Gregorio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

Maximiliano

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 3박 숙박함

4/10 - 별로예요

Y.P 님, FL

아이를 동반한 가족 여행
좋아요: 청결 상태
Had to pay for parking, military discount was available and the receptionist said it was to late to get it... parking entrance was under the building the hotel door through the garage was supposed to be accessed by your room key, but there were some sketchy guys in the parking lot that had the door opened to be able to go in and out as the pleased it made us feel unsafe thank God it was our last night there. Just be careful before booking here if you are like us not from the area and didn't know what kind of area we decided to stay at.
2020년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 11월에 1박 숙박함

8/10 - 좋아요

Trina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok Hotel.... Bed blankets had a Few stains but staf was supper friendly
2020년 11월에 2박 숙박함

8/10 - 좋아요

Birdy 님, Ohio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were Amazing feom front desk, housekeeping to maintenance.
2020년 11월에 5박 숙박함

6/10 - 괜찮아요

Angela 님, Northern California

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Didn’t like the fact that their was no complimentary breakfast. They had packaged items but they were for sale. TV sucked
2020년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 11월에 3박 숙박함

10/10 - 훌륭해요

Lucky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함

8/10 - 좋아요

Javier

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함

10/10 - 훌륭해요

Tabatha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 3박 숙박함

10/10 - 훌륭해요

Fabiana

2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself is well maintained, room was clean, and the staff were super helpful and delivered great customer service. Unfortunately, their restaurant was closed due to COVID. They didn’t provide a to-go service like some other hotels I’ve recently stayed in, which was a bummer. The area does seem sketchy, there were small homeless setups down the sidewalk. There aren’t any places to eat near by, closest place was Jack n the Box about 5 blocks away. Honestly, that’s not the hotel’s fault.
2020년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Our room had nails sticking out from the carpet. Other than that, it was okay.
2020년 10월에 3박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not the greatest!
My stay was ok I guess. They make you pay extra $10 for parking but when you go and park there’s actually no parking at all and you have to drive around the blocks to find a street parking. My sheets were not so clean. There was hairs on them. Too much going on and people going in and out.
2020년 10월에 1박 숙박함
답변 제공: Nick 님, 2020년 10월 26일
Thank you for your feedback as well as your recent stay. We use all feedback to better the guest experience for all.

2/10 - 너무 별로예요

Victor 님, San Diego,CA

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is old and run down and my room was full of roaches
2020년 10월에 1박 숙박함
답변 제공: Nick 님, 2020년 10월 26일
Thank you for your feedback at our property. We want to assure you we are taking every precaution to ensure a safe and comfortable stay for all our guest.

8/10 - 좋아요

Yolanda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room Review
Very comfortable. (Refrigerator very very small.) Excellent, top notch area and grounds are extra clean and attractive.
2020년 10월에 1박 숙박함
답변 제공: Nick 님, 2020년 10월 21일
Yolanda, Thank you for your recent review and stay here at the Holiday Inn Long Beach Downtown. Glad to hear you enjoyed your stay. Hope you have a great week and hope to see you again!

2/10 - 너무 별로예요

Brandon 님, Los Angeles California

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was terrible honestly worst than a motel 6. Surrounding area is really urban and really ghetto had pan handelers in parking lot of hotel asking me for money.. Yes I said it in the parking lot. Also random people just hang out in the parking lot. Hall ways smelled of weed loud music of fellow guests partying. Good luck getting extra towels or soap from this place as they won’t bring you any. Worst hotel experience ever.
2020년 10월에 1박 숙박함
답변 제공: Nick 님, 2020년 10월 21일
Brandon, Thank you for your feedback as it helps us to improve each and every guest experience.

8/10 - 좋아요

Amado

2020년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing special
It was a hotel room. It was clean at least. Nothing special. On a busy street. They charge $10 for parking but you can park on the street. No complaints about the room.
2020년 10월에 1박 숙박함
답변 제공: Nick 님, 2020년 10월 21일
Thank you again for your review and recent stay here at the Holiday Inn Long Beach Downtown. Glad to hear you had a good experience. Hope you have a great week!

2/10 - 너무 별로예요

Fabiola

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches!!!! Dirty Room!!!!No Parking!!!!
Horrible! Never booking here again! Our room had cockroaches and toilet was broken (wouldn’t flush), so we asked for another room second room was a lil better. Husband and I went out for food came back parking lot was full they told us to find a parking outside on the street so we’re out for almost 15 minutes trying to find a spot and still no luck!!!! Went back to the hotel told them I just wanted my money back, overall worst stay ever!
2020년 10월에 2박 숙박함
답변 제공: Nick 님, 2020년 10월 21일
Fabiola, Thank you for your feedback as it helps us to improve each guest experience. We will share this information with our team to better the hotel overall.

8/10 - 좋아요

Yugie 님, Palm Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
These people were very compliant with Covid 19 protection methods which was much appreciated. I was in a hotel in Layton Utah last month that could care less about infecting their customers.
2020년 10월에 1박 숙박함
답변 제공: Nick 님, 2020년 10월 21일
Thank you for your recent stay and review. We always value feedback as it helps to improve our guest experience.

6/10 - 괜찮아요

V.

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
the hotel itself was great but it took over an hour to check in because the third party company had charged me
2020년 10월에 1박 숙박함
답변 제공: Nick 님, 2020년 10월 15일
Thank you so much for your visit to our hotel and the Long Beach area. We hope to see you again in the future.

8/10 - 좋아요

Skyler

2020년 3월에 3박 숙박함
답변 제공: Rebecca 님, 2020년 5월 12일
Thank you for your kind review. We hope to see you in the future.

10/10 - 훌륭해요

Gavin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
comfortable room, bathroom could be updated, but overall enjoyable stay.
2020년 3월에 2박 숙박함
답변 제공: Management 님, 2020년 3월 17일
Good afternoon. Thank you for staying with us Gavin. We are glad to you enjoyed your stay here with us. We would love to have you again soon!

10/10 - 훌륭해요

Chris 님, Mesa, AZ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Real breakfast and free shuttles to/from the beach and to/from Long Beach Airport.
2020년 3월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 13일
Thank you sharing your experience at the Holiday Inn Downtown Long Beach. We are truly grateful you enjoyed our breakfast and shuttle service. We hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast was included in the room price.Room was clean.
2020년 2월에 2박 숙박함
답변 제공: Rebecca 님, 2020년 3월 11일
Thank you for your feedback for our property. We are truly grateful that you enjoyed your stay. We hope to see you again soon.

8/10 - 좋아요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 11일
Thank you for your feedback for our property. We are truly grateful that you enjoyed your stay. We hope to see you again soon.

6/10 - 괜찮아요

Doug

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Not a great location
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 11일
Thank you Doug for sharing your experience at our property. We truly apologize that you did not enjoy our location. I hope we can make it up to you in the future. Please know that we do provide our complimentary shuttle service within 3 mile radius. I hope to see you soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
The staff was not very friendly. The rooms were not updated and seemed like they were dreary. We paid the extra amount for breakfast, but the cost of getting a glass of milk with it was high. I wouldn't stay at this location again.
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
We are truly apologize for the issues that transpired during your stay. We take all feedback very seriously and this experience has been reviewed with our entire team and we hope to make the necessary improvements to provide better service and quality for your future stays. Hopefully we will have that chance very soon.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
Not my 1st choice
The front desk was friendly & fast. The room had a clean bed & bathroom. This is the 2nd time booking w/ Hotels.com that I booked a king & got 2 doubles. The room w/ the shower & toilet did not have light or heat. I flipped both switches & the knob was missing to turn the timer on the heater, so I had no choice but to leave door open for light. If you are in the back, you will most likely hear a dog(s) around 5am. The walls are thin, so you will also probably hear your neighbors.
2020년 2월에 2박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
We are truly apologize for the issues that transpired during your stay. We take all feedback very seriously and this experience has been reviewed with our entire team and we hope to make the necessary improvements to provide better service and quality for your future stays.Hopefully we will have that chance very soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Clean and nice. The ac/heat and bathroom is outdated but still a comfortable stay. Staff are friendly. Nice features like a kureg and comfortable bedding and bed.
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
Thank you very much for taking the time to share your experience and for choosing the Holiday Inn Downtown Long Beach. We are thrilled to know you found the service so exceptional and you enjoyed the new renovations. We take all feedback very seriously and we hope to see you in the near future. Thank you for choosing the Holiday Inn Downtown Long Beach.

4/10 - 별로예요

Dave 님, SC

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs updating was very dirty my feet were black after walking on the carpet, YUCK!
2020년 2월에 5박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
We are truly apologize for the issues that transpired during your stay. We take all feedback very seriously and this experience has been reviewed with our entire team and we hope to make the necessary improvements to provide quality room for your future stays. Hopefully we will have that chance very soon.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Not horrible just needing some TLC. Room musty and not as clean as I prefer. Cracked tile, dirty faucet
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
Thank you very much for taking the time to provide us feedback at our property. We apologize for the issues with your room during your stay. We will improve due to the feedback you provided for us. We hope to see you in the future to make up for this last stay.

6/10 - 괜찮아요

William

출장 여행
좋아요: 직원 및 서비스
Not comfortable stay
The floor looked a little dirty. The A/C powered on but did not blow any air and therefore I slept very uncomfortably the whole night.
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
We are truly apologize for the issues that transpired during your stay. We take all feedback very seriously and this experience has been reviewed with our entire team and we hope to make the necessary improvements to provide better quality room for your future stays. Hopefully we will have that chance very soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Desk agent very nice and helpful. Room clean. Use of computer and printer was easy.
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
Thank you for taking the time to provide us feedback for the Holiday Inn Downtown Long Beach. We hope to see you in the near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed one night. Very nice hotel. Rooms were clean and roomy. Will visit again
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 3월 1일
Thank you for taking the time to share your experience at our property. We are very grateful that you enjoyed your stay. We look forward to seeing you soon.

8/10 - 좋아요

KTuck 님, Texas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 3박 숙박함
답변 제공: Rebecca 님, 2020년 2월 19일
Thank you for taking the time to provide us feedback on our property. We hope to see you again in the near future. Thank you for choosing the Holiday Inn Downtown Long Beach.

4/10 - 별로예요

Julio

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No so good, was loud and not very clean
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 2월 19일
Thank you for your recent stay with us and for your candid review of the hotel. We do sincerely apologize for the issues that transpired during your stay. We take all feedback very seriously and hope to improve the quality of every guests stay. We appreciate you helping us to improve and would love another opportunity to show you how wonderful a stay with us can really be. Hopefully we will have that chance very soon.

8/10 - 좋아요

Ricardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함
답변 제공: Rebecca 님, 2020년 2월 19일
Thank you very much for taking the time to provide our property feedback. We are thrilled to know that you enjoyed your stay. Thank you for choosing the Holiday Inn Downtown Long Beach.

6/10 - 괜찮아요

Rachel

좋아요: 직원 및 서비스, 객실의 편안함
ok stopover
Not so great location (part of town), but personal were all friendly and helpful. Building is getting old and tired but was reasonably clean. Ok for an overnight but I would not want to stay here longer.
2020년 2월에 1박 숙박함
답변 제공: Rebecca 님, 2020년 2월 19일
Thank you for your recent stay with us and for your candid review of our property. While we are pleased you found our staff friendly and helpful, we do sincerely apologize if the location did not meet your expectations. Our goal is to make every guest feel welcome and comfortable during their stay, so we are saddened to have failed to meet our goal. Please know we take all feedback very seriously and we hope to improve the quality of your stay for the future. We appreciate you helping us to improve.