고급 침구, 책상, 다리미/다리미판, 무료 유아용 침대

라킨타 인 바이 윈덤 앨버커키 에어포트 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 286개" "
평점 8 - 좋아요. 1005개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 169개" "
평점 4 - 별로예요. 1005개 이용 후기 중 164개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 121개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Shower floor not clean, hole In shower, trash left in room, noisy upstairs, chips all over inside the room walls
2024년 5월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Robert,We are delighted to hear you enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 - 좋아요

Ashton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shuttle service was very nice and easy!
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Ashton,We are pleased to hear that you found our shuttle service convenient during your stay. Our team strives to provide excellent amenities for our guests' convenience. Should you have any further feedback or need assistance, please do not hesitate to contact us.

2/10 - 너무 별로예요

Hernaldo

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
There was a gang in the parking lot fighting, they were knocking on doors including ours, someone called the police, we couldn’t sleep at all!
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Hernaldo,Thank you for bringing this to our attention. Your safety is our top priority and we take all incidents seriously. Please feel free to contact our management team to discuss this matter further.

8/10 - 좋아요

Miriam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena estancia solo un poco antigua las instalaciones y el baño muy chico
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Miriam,Lamentamos que haya encontrado las instalaciones un poco anticuadas y el baño pequeño durante su estancia. Apreciamos sus comentarios y los transmitiremos al equipo para futuras mejoras. ¡Esperamos darle la bienvenida de nuevo para ofrecerle una experiencia aún mejor en el futuro!

10/10 - 훌륭해요

igor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good accomodations
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello igor,We are delighted to hear that you enjoyed your stay with us. Our team strives to provide top-notch accommodations for all our guests. Your feedback is truly appreciated and we hope to welcome you back in the future.

2/10 - 너무 별로예요

frederick

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and run down and room smells like mold
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello frederick,We appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide a comfortable stay for all our guests. Your concerns have been noted and will be shared with the management team for further review.

8/10 - 좋아요

Clement

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Coffee wasn't great. Everything else was.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Clement, We appreciate your feedback on the coffee and we're glad to hear that you enjoyed everything else during your stay. Our team will take note of your comment for future improvements. Thank you for choosing our hotel for your visit.

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My phone was disconnected for some reason, the walls were a bit thin, and the bathtub didn’t drain so I was standing in water during my showers. The staff was helpful in connecting my telephone. There is a Fudrucker’s in the parking lot and an Applebees across the street, and I didn’t have any issue having UberEats delivered. As a woman traveling alone, I felt safe staying here.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 2일
Hello Nicole, We regret to hear about your inconveniences during your stay, such as the phone and drainage issues. We appreciate your acknowledgment of our helpful staff and are pleased that you felt safe during your stay. We strive to provide a comfortable and secure environment for all our guests. Thank you for sharing your experience with us.

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 30일
Hello Jamie,Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

8/10 - 좋아요

GUY 님, Chicago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stranded at the airport, I found La Quinta less than 3 minutes away. Accommodating, comfortable and with better dining choices than imagined less than 2 blocks away.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello GUY,We are delighted to hear that you found the proximity of our hotel convenient and enjoyed our comfortable accommodations. It's wonderful that you were pleasantly surprised by the dining options nearby. We appreciate your feedback and hope to welcome you back in the future.

2/10 - 너무 별로예요

carl

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a really old property with dirty, ancient rooms.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello carl,We appreciate your feedback and apologize that your experience did not meet your expectations. We strive to maintain our facilities to the highest standards and regret any disappointment caused. Your comments will be shared with the team to ensure improvements are made for future guests' satisfaction.

8/10 - 좋아요

lawrence

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
ok
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 2일
Hello lawrence,We appreciate your feedback and regret to learn about your experience. Please do contact our management team directly to further discuss your concerns and provide valuable insights for our improvement. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Grant

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool was extremely dirty and looked like it hadn't been cleaned in weeks and was completely unusable and there was no mention of that at all during check-in. Rooms were stuffy and marginally clean. Bathtub did not drain at first and it took quite a while to get it looked at. The toilets flushed very slow and you didn't know for a few if they were even going to flush.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Grant, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team consistently works to ensure our guests have a pleasant stay and we regret to hear of your disappointment. Rest assured, we will address your concerns with the relevant departments for further improvement. Thank you for bringing these issues to our attention.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite and clean room. Older hotel going under a remodel now.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello David,We appreciate your feedback on our quiet and clean room. Our ongoing remodel aims to enhance our guests' experience. Feel free to reach out to our management with any additional comments or concerns.

6/10 - 괜찮아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
No comment
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Brian, We value all feedback and would like to learn more about your experience. Feel free to contact our management team directly to discuss any concerns you may have. Thank you for taking the time to share your thoughts with us.

4/10 - 별로예요

Samuel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like being lock out the room several time.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Samuel, We appreciate your feedback regarding the room key concerns experienced during your stay. Feel free to reach out to our management team to discuss this matter further.

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Austin,We truly appreciate you choosing our hotel for your stay! We hope you had a wonderful experience and look forward to welcoming you back in the future.

4/10 - 별로예요

Raymond

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room smelled like cigarettes despite being a non-smoking room, took the kids to the pool which was dirty, went back to the room so they could play in the tub instead. Drain was completely clogged. I pulled a large quantity of hair and gunk out of the drain. Gross.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Raymond, We appreciate you sharing this feedback with us. We encourage guests to reach out to our management team directly with any concerns about their stay. Your detailed experience will help us improve our services for all guests in the future.

10/10 - 훌륭해요

Clint

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Clint,We are thrilled to hear you had an excellent stay at our hotel! We hope to welcome you back again soon for another fantastic experience!

10/10 - 훌륭해요

Clem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerks are courteous and helpful
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Clem,We appreciate your kind words about our desk clerks and their excellent service. It's always rewarding to hear that our staff members made a positive impact on your stay. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 - 좋아요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bueno por el precio
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Manuel,Agradecemos que haya considerado nuestro hotel por su valor. Si tiene algún comentario adicional que le gustaría compartir, no dude en contactar a nuestro equipo de atención al cliente. ¡Esperamos que considere alojarse con nosotros nuevamente en el futuro!

2/10 - 너무 별로예요

Patrick

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not good quàity for the price
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Patrick, We appreciate your feedback and will share your comments with our team for further review. Our goal is to always improve our guest experience. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Lisa,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello John,We are glad to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 - 괜찮아요

Jeannette

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Jeannette, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please feel free to contact us directly with any specific feedback from your stay so we can address it accordingly.

4/10 - 별로예요

Tom

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I had known the property was under construction I wouldn’t have stayed there. Last night when I checked in the front desk person wasn’t there. I waiting for almost 15 minutes for them to show up. Then he didn’t apologize, he barely spoke English and was super slow. With the property under construction shouldn’t discounts be offered? I would think so since it was not a fully functioning facility
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Tom, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback regarding the construction and service at the front desk. Your comments have been noted for further improvement. For any compensation inquiries, please reach out to our management directly. Thank you for bringing this to our attention as we strive to enhance our guest experience.

4/10 - 별로예요

Niesha

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Niesha, We apologize for any inconvenience you may have experienced during your stay. Please feel free to contact us directly to discuss any concerns you may have had so we can address them promptly. We value your feedback and aim to provide exceptional service to all our guests.

4/10 - 별로예요

Susan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is has been a VERY reliable spot for a stay if you're catching an early flight out of ABQ. Right now (March 2024), the property is undergoing major renovation. Stay there, by all means, but make sure you get a room as far away from the Yale/Gibson intersection. Rooms on that side are VERY, VERY NOISY.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Susan, Thank you for sharing your feedback with us. We appreciate your loyalty as a guest. We recommend reaching out to our management for any specific room requests for a quieter stay. We strive to ensure all guests' comfort during their time with us.

6/10 - 괜찮아요

Orson 님, NAVAJO

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Orson, We value your stay and aim to provide a memorable experience. Should you have any concerns, please reach out to us directly. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Steve

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and courteous service
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Steve,We appreciate your positive feedback on the cleanliness of your room and the service provided by our staff. We strive to maintain a high standard of cleanliness and hospitality for all our guests to enjoy their stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

2/10 - 너무 별로예요

CONNIE 님, Chino Hills

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was under construction!! Filthy dirty every where Said breakfast ands pool, which where all under construction. The lobby was a mess. We felt very unsafe!! Had to go spend more money for a decent place to stay
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello CONNIE, Thank you for sharing your feedback with us. We apologize for any inconvenience the renovations may have caused during your stay. Guest safety is a top priority for us, and we're sorry to hear you felt unsafe. We recommend reaching out to our management team to address your concerns further.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스
I liked the fact that the property was quiet all night.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mark,We are pleased to hear that you enjoyed the peaceful ambiance during your stay. Our team strives to ensure a comfortable experience for all our guests. Should you require any further assistance or have feedback to share, please feel free to contact us directly.

2/10 - 너무 별로예요

Dina

별로예요: 청결 상태
We paid for the room online through expedia and there was no one at the front desk for over 45minutes when we arrived. Calls were not picked up. We finally had to give up and head across the street to another hotel as we had an early flight and needed to get to bed. Will not book this hotel again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Dina, We apologize for the inconvenience you experienced upon arrival. Please know that we take guest feedback seriously and will address this matter with our team to ensure better service in the future. Thank you for sharing your experience with us.

8/10 - 좋아요

Darrell

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Darrell,We are delighted to hear you enjoyed your stay with us! Please feel free to reach out to us if you have any further comments or suggestions. We hope to welcome you back soon for another exceptional experience at our hotel.

10/10 - 훌륭해요

NORMAN

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello NORMAN,We are delighted to hear you had a wonderful stay with us! Should you have any additional insights you wish to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

4/10 - 별로예요

sal

가족 여행
별로예요: 숙박 시설 상태 및 시설
i requested queen size beds and instead got doubles
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello sal, We appreciate your feedback regarding the bed arrangement in your room. Should you have any specific preferences for your next stay, please feel free to contact our reservations team directly to ensure a more tailored experience for you. Your comfort is important to us.

6/10 - 괜찮아요

Karinna

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Karinna,We appreciate you choosing our hotel for your stay. Should you have any feedback to share from your experience, please don't hesitate to contact us. We hope to welcome you back in the future for an even better stay!

8/10 - 좋아요

Harrison

좋아요: 직원 및 서비스, 편의 시설/서비스
Rest room to small, no handle bar to hold on too in Rest room. Vehicle parking to close. Getting room service everyday was nice.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Harrison, We appreciate your feedback regarding the room size and parking proximity. Please reach out to our management team directly with any additional concerns for further assistance. We are pleased to hear you enjoyed the daily room service during your stay.

2/10 - 너무 별로예요

Pioche Food

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Pioche Food,We regret to hear about your experience. Please do reach out to us with further details so we can address any concerns you may have.

8/10 - 좋아요

Jimmy

The room is ok. There is some remodeling going on but it works for me
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Jimmy,We appreciate your understanding about the ongoing remodeling. Thank you for choosing to stay with us during this time. Your flexibility is valued, and we hope you enjoyed your overall experience with us. Should you have any more feedback, please feel free to share it with us directly.

10/10 - 훌륭해요

Stella

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Hello Stella,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out to us directly if you have any further comments or suggestions.

2/10 - 너무 별로예요

nazeer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello nazeer,We're disappointed to hear about your experience and appreciate your feedback. Our team is always looking to improve, so we will share your comments internally for further review. Your satisfaction is important to us, and we hope to welcome you back in the future for a better stay.

4/10 - 별로예요

Rita

출장 여행, 가족 여행
별로예요: 직원 및 서비스
Room had a foul odor and carpet was not clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Rita,We apologize that your experience did not meet expectations. Guest satisfaction is important to us, and we will address these concerns with our housekeeping team to ensure a pleasant stay for future guests. Thank you for bringing this to our attention.

8/10 - 좋아요

anne

단체 여행
Room was clean, but shabby. Construction in progress on exterior, but interior needed work. Shower faucets malfunctioned.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello anne,Thank you for sharing your feedback with us. We are glad to hear you found your room clean. We appreciate your observations regarding the construction and room condition. Your comments will be shared with the relevant teams for further review and improvement.

10/10 - 훌륭해요

alonso

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo bien
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello alonso,We are delighted to hear that you had a pleasant experience during your stay with us. We value your feedback and hope to welcome you back in the future for another enjoyable visit.

4/10 - 별로예요

Michael 님, Lakewood

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was noisy especially the room alot of road noise early in the morning they were doing construction jack hammers started check in was really slow I wouldn't stayed there irlf I knew all the construction was going on
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Michael,We appreciate your feedback regarding your recent stay. We regret to hear about the noise disturbances you experienced. Our team strives to make check-in efficient and smooth for all guests. Should you have any further concerns, please reach out to management directly for assistance.

4/10 - 별로예요

David

반려동물 동반 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
In spite of our reservation being non-refundable by the time we arrived, we did not even get out of the car to check in. What is not shown in the photos is that many (if not all) of the rooms have doors that open to the outside, like you see in roadside motels. I personally do not feel safe staying in that kind of room. It is also located on a very busy/loud intersection- I can only imagine the noise carries into the rooms themselves. Fortunately there are plenty of other properties nearby and we were able to get a nice room elsewhere. I’m very surprised La Quinta puts their name on this property. May have to take them off my list of places we’ll stay.
답변 제공: Manager 님, 2024년 3월 3일
Hello David,We appreciate you sharing your feedback with us. Our property layout and location are carefully chosen to provide a variety of experiences for our guests. We understand that preferences vary, and we regret if our setup did not meet your expectations. Your safety and comfort are paramount to us, and we recommend reaching out to our management team to discuss your concerns further. Thank you for considering La Quinta, and we hope to have the opportunity to welcome you in the future.

6/10 - 괜찮아요

Corduroy

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby was a mess under construction.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Corduroy, We appreciate your feedback and apologize for any inconvenience caused. We strive to enhance our facilities to provide a better experience for our guests. Feel free to contact our management for any further assistance regarding your stay.

8/10 - 좋아요

Fernando

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room and bathroom clean. Breakfast good.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Fernando, We are pleased to hear that you found your room and bathroom to be clean and enjoyed our breakfast offerings. Your feedback is greatly appreciated. Thank you for sharing your positive experience with us.