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이코노 로지 웨스트 - 쿠어스 블러바드 여행 후기

2 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 241개 이용 후기 중 54개" "
평점 8 - 좋아요. 241개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 241개 이용 후기 중 56개" "
평점 4 - 별로예요. 241개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 241개 이용 후기 중 44개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good service.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk was very kind. Got me checked in very quickly. The room was clean but the couch smelled like urine. I understand that they were undergoing renovations but the walls were very thin and I could hear the neighbors as if they were in the same room as me.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nastasia

2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room
The man who checked me in was nice. The room had a faint odor of cigarette smoke even tho it was non smoking. But everything else made up for it. The bed was nice and comfy and it didn’t feel like I was staying in an economic motel at all! Especially for the price. Would stay here again if I was in ABLQ!!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty good.
We needed more towels and pillows, but we were already settled in for the night when we realized we needed more towels, it was fine.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Edward

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible area terrible place to stay hotel room smell like cigarettes hot water didn’t work heater didn’t work in room would never stay here again
2023년 11월에 1박 숙박함

8/10 - 좋아요

Shirley

2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 7일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - 괜찮아요

Elizabeth 님, Grand Marais

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For the price off the freeway it can’tbe beat. You want a luxury hotel design it, but it has everything you could need for a night stay
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was good very clean room excellent service
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Candace

2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 26일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Steve

2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Gricelda

2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 11일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Yareli 님, Colorado Springs

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location felt unsafe there were tons of homeless people walking around at all hours of the night.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Juan

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 27일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 16일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Carlene

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 5월 24일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good part of town
Room not as shown in picture, bed and bathroom were clean, but the room was a little erie. We came out side to a car being broken into. Window was shattered and the car alarm was going off.. the whole area is a little sketchy.. we ended up leaving and driving back home in the middle of thd night.
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Shari

2023년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 3월 14일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 2월 28일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 1월 5일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Kevin

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were crumbs in the bed and trash overflowing in the corridors between the rooms.

4/10 - 별로예요

Brian

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Hair all over tub. Floor was dirty. Obviously trying to remodel or repair. Holes in blankets. Missing the heat light in bathroom and no plug for the tub. The man at front desk was awesome. Just not a place I would stay with kiddos ever again
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Adan

좋아요: 직원 및 서비스
Property needs work
2022년 10월에 1박 숙박함

4/10 - 별로예요

Michael

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets were full of blood stains. There was a fan noise and we asked for another room we couldn’t sleep and they didn’t give us one. And the Mattress was old I keep sliding in the middle.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Clint

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looked like an area used for dealing drugs. This was the worst hotel I've ever stayed in. I was only staying one night and we had no problems so it worked out ok but I would not recommend anyone stay here.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Prudencia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AWESOME STAY
Was a great stay we checked in at around 830pm asked what time pool closed he said 9pm but let us stay in for an extra 30 minutes which was nice of him.. room was super clean
2022년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2022년 9월 13일
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Abigail

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Customer Care Team 님, 2022년 7월 15일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again. Best Regards, Customer Care Team

2/10 - 너무 별로예요

Marco

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not waste your money this property is disgusting the blankets and pillow cases have burn holes in them the rooms have roaches everything about this place is nasty and it will be a fight to get your money back from the property and Expedia DO NOT BOOK WITH THEM AND DONT WASTE YOUR MONEY
2022년 6월에 4박 숙박함
답변 제공: econolodge 님, 2022년 7월 16일
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Once again, I am really sorry for the inconvenience caused and I promise to provide you with much superior experience on your next stay. Sincerely, Manager Econolodge

4/10 - 별로예요

Jennifer

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It took over 15 minutes to check in. There was only one person at the window (they wouldn't let anyone in the lobby in the afternoon). In this small side room. The room was dirty. The sheets had cigarette burn holes in them. The toilet had burn marks on it. The bathroom floor had crumbs all over it. The door jamb and drywall was really cracked because it looked like someone tried to kick down the door. The AC unit was super loud and then it would shut off and then start again. I will never stay at an Econo Lodge again.
2022년 6월에 2박 숙박함
답변 제공: NP 님, 2022년 7월 11일
Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I promise we will provide you with much superior experience on your next stay. Sincerely, Manager Econolodge 5058360011

8/10 - 좋아요

Tenneile

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 5월 10일
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

8/10 - 좋아요

Jovana

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 4월 4일
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards, Customer Care Team

4/10 - 별로예요

joseph

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Asked for pool and flooded room
My stay would have been good but my room flooded at 7:00 am because neighbor room flooded. Wasnt until i went 2nd time to office to inform desk cleark and he discover they checked out flooding their room and mine
2021년 12월에 2박 숙박함
답변 제공: Econo Lodge Team 님, 2022년 1월 6일
I am really sorry for the inconvenience. It wouldn't have happened if the people from the other room have informed us that their sink was cloaked. I am grateful to you that you have informed us about the situation so that we were able to handle the situation in time. I promise you that next time you will have a better experience staying with us.

10/10 - 훌륭해요

Byron

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2021년 11월에 2박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 11월 25일
Thank you for taking the time in leaving us a review of your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back on our property in the near future! Sincerely, Hotel Manager

8/10 - 좋아요

Laurie

2021년 11월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 11월 10일
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

4/10 - 별로예요

Tammy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good place to stay
Not good 1st room toilet tank lid missing They were kind and moved us to another room which sink drain pipe leaked water all over floor Not a good place to stay dirty and run down. Wouldn't stay again
2021년 10월에 1박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 11월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Ceara

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 10월 15일
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again. Best Regards, Customer Care Team

4/10 - 별로예요

Allison

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
At the time of our visit the breakfast included was not running and the pool was not opened. The day before we left our room keys stopping working and it took them about 30min to get the door opened. There are a lot of homeless that hangout next door at the gas station. And the room looks like it has been 1/2 renovated that needed a better quality review. Also very difficult to turn to get to hotel once off the highway.
2021년 10월에 3박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 10월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Osha

가족 여행
좋아요: 직원 및 서비스
Great stay loved my room asked for a king got 2 double queens but I’m sure they were booked area is kind of run over by transients but slept well
2021년 10월에 1박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 10월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 - 괜찮아요

Sandra

2021년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 10월 6일
Thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. Please do let us know if there is anything we can do to make your next stay even better. We hope that you will give us a chance to make your stay just perfect! Thanks again. Best Regards, Customer Care Team

8/10 - 좋아요

Leandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 10월 4일
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

4/10 - 별로예요

Charles M

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The use of the small area for reception is a mistake. It is very noisy and the whole system sucks. The use of a metal speaker that much too loud, squawky and completely unintelligible does not give a guest any comfort. On top of that the clerk's accent made any communication impossible. I would not stay there or recommend the place to any one after my one visit. On top of that one of the very usable wall lights was burned out. I was certain that I couldn't make the service people understand what I was talking about. Good luck on finding second time guests!
2021년 9월에 1박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 10월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Claire

2021년 8월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 9월 17일
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 - 훌륭해요

Jacky

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 8월 9일
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

4/10 - 별로예요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay just got charged twice and deposit wasn’t refunded. Still waiting. Let’s see
2021년 7월에 1박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 7월 27일
Hello Kevin, We are happy you enjoyed your stay, if you can please wait a few business days to process the refund as it does take a little while for banks to process refunds on cards. You will definitely get your money back.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches seeing running around and bugs crawling here and there.
2021년 7월에 1박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 7월 27일
We are sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unsafe area. BedsAnd I got bed bug bites, that are still nothing me 3 days later. Need
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Salena

2021년 7월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2021년 7월 19일
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

8/10 - 좋아요

실제 이용하신 고객

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Manager was great. Room was as expected for an Econo Lodge, Stayed with our pup. Very accommodating
2021년 6월에 2박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 7월 27일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Econo Lodge West Albuquerque NM

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok, not good not bad. To stay one night and leave next day.
2021년 6월에 1박 숙박함
답변 제공: Econo Lodge Team 님, 2021년 7월 27일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.