Good afternoon, Thank you for taking the time to review your experience at the InterContinental Marseille - Hotel Dieu. I rejoice to notice that you appreciated your stay among us. We hope to have the pleasure of welcoming you again during your next stay in Marseille. Best regards,

Good Morning,Thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.We would like to thank you for giving us your feedback following your stay. We are sincerely sorry to read that you have not encountered the quality of service that you are entitled to expect in our establishment, We hope, however, that this has not affected your overall impression of our brand and our hotel.We hope to have the pleasure of welcoming you back to our establishment.Sincerely yours,

Hello,Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu.We hope to have the pleasure of welcoming you back among us.Best regards,

Hello, Thank you for taking the time to review your recent stay at the InterContinental Marseille - Hotel Dieu. We hope to have the pleasure of welcoming you back among us. Best regards, Mélanie Chailleu Assistant Quality Manager

Dear Mohsen, Thank you for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu. I am delighted to read that you liked your stay with us, especially the large rooms of the hotel and our staff. Please be assured that I will share your feedback with the wider team. Your satisfaction is our pride. We hope to have the pleasure of welcoming you back during your next stay in Marseille. Best regards,

Chère Sylvie, Je vous remercie d'avoir pris le temps d'évaluer votre séjour à l'InterContinental Marseille - Hotel Dieu. Je suis enchanté que votre expérience au sein de notre établissement ait été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement lors de votre prochaine escapade marseillaise. Sincères salutations,

Cher Cyrii, Je vous remercie d'avoir pris le temps de partager votre avis suite à votre séjour à l'InterContinental Marseille - Hotel Dieu.C'est un réel plaisir de lire que vous avez apprécié votre séjour au sein de notre établissement. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour à Marseille. Sincères salutations,

Dear Habib,Thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.We are glad to read that you appreciated your stay with us.We hope to have the pleasure of welcoming you back among us.Best regards,

Dear Nicole,I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.The happiness of our customers being our priority, we are very happy to read such a nice feedback from youWe hope to have the pleasure of welcoming you on your next visit to Marseille.Sincerely yours,

Cher Andrew,Je vous remercie chaleureusement d'avoir pris le temps de partager votre expérience à l'InterContinental Marseille - Hotel Dieu.Le bonheur de nos clients étant notre priorité, nous sommes très heureux de constater un si beau retour de votre part. Votre satisfaction ici communiquée est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement.Sincères salutations,

Dear Yoshimitsu,Thank you for taking the time to share your thoughts on your stay at the InterContinental Marseille - Hotel Dieu.I am sorry to read that your experience with us did not meet your expectations and I ask you to accept our sincere apologies for the inconvenience encountered. The experience you have had is not representative of the quality of service of our brand. Please, note that your comments have been read carefully and shared with the entire team to make sure that it won't happen anymore.We hope that you will agree to renew your trust in us, and to live fully the InterContinental experience and show you the quality of service which is the pride of our House.Sincerely,

Cher Hervé,Je vous remercie chaleureusement d'avoir pris le temps de partager un avis suite à votre séjour à l'InterContinental Marseille - Hotel Dieu.Le bonheur de nos clients étant notre priorité, nous sommes très heureux de lire un si beau retour de votre part. Nous sommes ravis de constater que vous avez particulièrement apprécié le site ainsi que notre personnel.J’aurai grand plaisir à partager le détail de vos notations et mots avec nos équipes qui se mobilisent chaque jour pour combler les attentes de nos hôtes. En espérant avoir le plaisir de vous accueillir de nouveau lors de votre prochaine escapade marseillaise. Sincères salutations,

Dear Marcel,Thank you very much for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Cher Manuel, Je vous remercie d'avoir partagé votre expérience au sein de l'InterContinental Marseille - Hotel Dieu. Je suis ravi que votre séjour ait été à la hauteur de vos attentes. Cependant, nous avons bien pris note de votre commentaire concernant les bruits dans la cour intérieure de l'hôtel tôt dans le matin. Je suis sincèrement navré pour ce désagrément. J'ai transmis votre retour aux Chefs de services concernés qui se joignent à moi pour vous présenter toutes nos plus sincères excuses pour ce manquement inadmissible à nos engagements qualité. L'ensemble de notre personnel est sensibilisé au respect de la tranquillité de nos clients et nous vous assurons que tout sera fait en termes d'évaluations individuelles et de formations personnalisées pour que ceci ne se reproduise pas.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine escapade marseillaise. Sincères salutations,

Chère Hélène, Je vous remercie d'avoir pris le temps d'évaluer votre expérience suite à votre séjour au sein de l'InterContinental Marseille - Hotel Dieu. Je suis enchanté de constater que vous avez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir de nouveau à l'InterContinental Marseille - Hotel Dieu lors de votre prochain séjour dans la Cité phocéenne.Sincères salutations,

Dear Tina, Thank you for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu. I am delighted to read that you liked your stay among us, especially the ease of Valet parking. However, I am sincerely sorry to read your feedback regarding the Breakfast. I transmitted your comment with the Brasserie Manager who joins me in deeply apologizing. We review our services on a regular basis, and it is therefore essential for us to take into account the thoughts and opinions of our valued guests as you are. We hope to have the pleasure of welcoming you again at the InterContinental Marseille - Hotel Dieu during your next stay in Marseille. Best regards,

Cher Nathan, Je vous remercie d'avoir pris le temps de partager votre expérience suite à votre séjour au sein de l'InterContinental Marseille - Hotel Dieu. Je suis ravi de lire que vous avez apprécié votre séjour parmi nous, en particulier la localisation de notre hôtel, notre Spa by Clarins ainsi que l'ensemble des services proposés.C'est également un réel plaisir de lire votre retour concernant notre personnel. Soyez assuré que je transmettrai votre commentaire à l'ensemble de nos équipes. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Marseille. Sincères salutations,

Cher Emmanuel,Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de l'InterContinental Marseille - Hotel Dieu. Le bonheur de nos clients étant notre priorité, nous sommes très heureux de constater que vous avez grandement apprécié votre expérience parmi nous.Nous espérons avoir le plaisir de vous recevoir lors de votre prochaine visite à Marseille.Bien à vous,

Dear Carol, Thank you for taking the time to share your thoughts following your stay at the InterContinental Marseille - Hotel Dieu.I am delighted to read that you liked your stay among us, especially the cleanliness of our hotel. We hope to have the pleasure of welcoming you back at the InterContinental Marseille - Hotel Dieu during your next stay in Marseille. Best regards,

Chère Nora, Je vous remercie d'avoir pris le temps de partager votre expérience au sein de l'InterContinental Marseille - Hotel Dieu. Je suis ravi que vous ayez apprécié votre séjour parmi nous, particulièrement le petit-déjeuner. Je suis cependant navré de lire votre retour concernant l'eau de la piscine. J'ai fait part de votre commentaire à la Responsable du Spa qui se joint à moi pour vous présenter nos plus sincères excuses. Nous avons effectivement rencontré un problème avec la température de l'eau de la piscine. Le Responsable Technique en a été informé et a solutionné cette inconvenance. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine escapade marseillaise. Sincères salutations,

Dear Angela,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. We are delighted that you enjoyed the beautiful hotel with its amazing view and your comfortable room with style. Your satisfaction communicated here is our greatest reward.We are however sorry to read your comments concerning the plumbing system and the staff. Your comments are valuable to us because they contribute to the continuous improvement of our services.We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Dean,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. Your satisfaction communicated here is our greatest reward.We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Michael,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.What a pleasure to read that your experience lived up to your expectations. Your satisfaction communicated here is our greatest reward.We hope to have the pleasure of welcoming you again during your next stay in Marseille.Best regards,

Dear Ersel, I would like to thank you for taking the time to review your experience at the InterContinental Marseille - Hotel Dieu. I rejoice to notice that you liked your stay among us. We hope to have of welcoming you again during your next stay in Marseille.Best regards,

Cher Jean-Louis, Je vous remercie d'avoir pris le temps d'évaluer votre expérience à l'InterContinental Marseille - Hotel Dieu. Je suis enchanté de constater que vous avez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir de nouveau au sein de l'InterContinental Marseille - Hotel Dieu lors de votre prochaine escapade marseillaise. Sincères salutations,

Chère Delphine, Je vous remercie d'avoir pris le temps d'évaluer votre expérience au sein de l'InterContinental Marseille - Hotel Dieu. Je suis ravi que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour à Marseille. Sincères salutations,

Good afternoon, I would like to thank you for taking the time to review your experience at the InterContinental Marseille - Hotel Dieu. I am delighted to see that you liked your stay among us. We hope to have the pleasure of welcoming you back during your next stay in Marseille. Best regards,

Dear Lance, Thank you for taking the time to review again your stay at the InterContinental Marseille - Hotel Dieu. The satisfaction of our guests is our priority and your lovely review fills us with happiness. We can't wait to welcoming you back at the InterContinental Marseille - Hotel Dieu. Kind regards,

Cher Hervé,Le bonheur de nos clients étant notre priorité, nous sommes très heureux de lire un si beau retour de votre part. Vos chaleureux commentaires concernant la qualité de la restauration ainsi que l'amabilité de notre personnel ont bien sûr été partagés et nous ont fort touchés. Vos mots illustrent merveilleusement la qualité de service et l'atmosphère de notre hôtel.Cependant, nous sommes sincèrement navrés de lire le manque de rigueur sur les engagements pris, les interventions techniques ou encore les informations sur le room service. Nous vous présentons toutes nos excuses pour les désagréments engendrésVos remarques nous sont précieuses car elles contribuent à l'amélioration permanente de nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau au sein de notre établissement et que vous accepterez de nous renouveler votre confiance.Cordialement,

Dear Jae Lyun, I would like to thank you for taking the time to review your experience following your stay at the InterContinental Marseille - Hotel Dieu. I am delighted to notice that you appreciated your stay among us. We hope to have the pleasure of welcoming you again during your next stay in Marseille.

Hello, I would like to thank you for taking the time to review your experience following your stay at the InterContinental Marseille - Hotel Dieu. We hope to have the pleasure of welcoming you back among us during your next stay in Marseille.Kind regards,

Dear Richard, Thank you for taking the time to share your experience following your stay at the InterContinental Marseille - Hotel Dieu. I am delighted to read that you liked your stay among us, especially the concerned and understanding staff. You can be assured that I will share your thougts with all the teams. We hope to have the pleasure of welcoming you again at the InterContinental Marseille - Hotel Dieu during your next stay in Marseille.

Dear Cara, First of all, I would like to thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu. It is a real pleasure to read that you liked you stay, especially the space and the cleanliness of your bedroom. I am also delighted that you enjoyed our friendly staff. We hope to have the pleasure to welcoming you again at the InterContinental Marseille - Hotel Dieu.Best regards.

Chère Manon,Je vous remercie chaleureusement d'avoir pris le temps de partager votre expérience à l'InterContinental Marseille - Hotel Dieu.Je suis ravie de lire que votre séjour a été à la hauteur de vos attentes notamment grâce à la localisation de l'hôtel, à la beauté de la chambre ou encore au confort de votre lit.Par ailleurs, j'ai bien pris note de votre remarque constructive concernant l'accès à l'hôtel. Sachez que nous avons un service voiturette qui se tient à votre disposition lorsque vous arrivez à pied. Pour ce faire, il vous suffit d'activer la sonnette se trouvant en bas des escaliers de l'hôtel.N'hésitez pas à contacter si besoin notre équipe de Conciergerie si vous avez besoin de plus d'informations.Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine escapade marseillaise.Sincères salutations,

Cher Mojgan,Je vous remercie d'avoir pris le temps de partager votre expérience à l'InterContinental Marseille - Hotel Dieu.Je suis ravie de lire que votre séjour a été à la hauteur de vos attentes. Votre satisfaction ici communiquée est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochaine escapade marseillaise.Sincères salutations,

Dear Christopher,Thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu. Your satisfaction is our priority and your comments are really needfull for us. I am sincerely sorry to read that some of our services did not meet your expectations, especially the several problems you encoutered in your bedroom, and the wait you endured with the reception and the room service.I have taken good note of all your comments and will not fail to share them with the relevant departments with the aim of always improving our quality of service.We hope you will agree to renew your trust in us, so that we can give you the full InterContinental experience and show you the quality of service that is the pride of our House.Best regards, Andy Luci-GourdacheAssistant Quality Manager

Dear Omri,Thank you very much for taking the time to share a review following your stay at the InterContinental Marseille - Hotel Dieu.We are delighted that you enjoyed the property and its view, the lobby and our exceptional staff. Your satisfaction communicated here is our greatest reward.We are however sorry to read that your bedroom smelled and was a bit hot. Your comments are valuable to us because they contribute to the continuous improvement of our services.We hope to have the pleasure of welcoming you again during your next stay in Marseille.

Dear Matthew,Thank you for taking the time to share your experience at the InterContinental Marseille - Hotel Dieu.Your comments are valuable to us because they contribute to the continuous improvement of our services. First of all, we are glad that you loved the amazing building.However, we are sincerely sorry to read that you have not encountered the quality of service that you are entitled to expect in our establishment. We hope you will agree to renew your trust in us, so that we can give you the full InterContinental experience and show you the quality of service that is the pride of our House.Kind Regards

Dear Amy, Thank you for taking the time to share your thoughts on your stay at the InterContinental Marseille - Hotel Dieu. I am sorry to read that your experience with us did not meet your expectations and I ask you to accept our sincere apologies for the inconvenience encountered. The experience you have had is not representative of the quality of service of our brand. As already mentioned in my email, we are implementing the necessary procedures and trainings in order to overcome the problems you encountered and make sure that it will not happen again in the future.Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation. We review our services on a regular basis and it is therefore essential for us to take into account the thoughts and opinions of our valued guests as you are.We hope that you will agree to renew your trust in us, and to live fully the InterContinental experience and show you the quality of service which is the pride of our House. Thank you for your understanding and for helping us to improve the quality of our service.With all our very best regards,