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예약 가능 여부 확인

Bsea 칸쿤 플라자 호텔 여행 후기

3 out of 5
Bsea 칸쿤 플라자 호텔
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 992개 이용 후기 중 253개" "
평점 8 - 좋아요. 992개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 992개 이용 후기 중 194개" "
평점 4 - 별로예요. 992개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 992개 이용 후기 중 129개" "

7.4/10

청결 상태

7.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst
최악임

6/10 - 괜찮아요

Kareem Marion Wilson

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t be fooled by the pictures. The chairs are like white leather but they are cracked, ripped at most of all the seams and extremely dirty. Let’s get to these towels! There is a 150 peso charge per every dirty towel. My wife wiped her concealer on one towel and we got charged. I washed my body off after spending a day at the beach and I incurred a towel charge. They only give you a body and a hand towel. I asked the front desk about the towel charges. His housekeepers take pictures of the towels and send them to the front desk phone for you to see when you try to dispute it. He informed me that they send their towels out to a cleaning company and they charge a special cleaning fee for dirty ones. Maybe they do, maybe they don’t? We went to Walmart and got 4 face towel for 29 peso each. When it was all said and done, I ended up with a 300 peso towel fee that come out to $17USD. There is no blinds at the sink or in the bathroom. When you are taking a shower or getting dressed at the sink, shower or toilet , anybody at the security booth, convenience store or coming in off the street can see you naked.
2024년 5월에 4박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

6/10 - 괜찮아요

Digna Mejia

별로예요: 숙박 시설 상태 및 시설
Location is excellent. Easy access to the beach. Great inifnity pool.
2024년 5월에 4박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

6/10 - 괜찮아요

TOMAS

가족 여행
별로예요: 청결 상태
muy deterioradas las instalaciones, las puertas casi se caen.
2024년 5월에 3박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Muchas gracias por tomarse el tiempo para dejarnos saber su valiosa reseña después de su reciente estadía con nosotros. Los aportes y comentarios de todos nuestros huéspedes son esenciales y sumamente importantes para nosotros. Nos gustaría agradecerle por sus útiles comentarios. Esperamos tener la oportunidad de darle la bienvenida nuevamente.

8/10 - 좋아요

Emily

단체 여행
좋아요: 청결 상태, 직원 및 서비스
First and foremost the hotel is BEAUTIFUL!! It is an older establishment so keep that in mind when arriving and seeing the architecture. Overall our stay was beautiful, we had a deluxe two bed room with a balcony and patio. But there were some failed advertisements. None of the restaurants listed in walking distance are allowed to be eaten at unless you are a guest at that occupying resort. The only food to eat around is k.19 sports bar or Navíos (there are no Spanish food restaurants so if you’re expecting to get authentic Mexican food.. it will not be on the strip the closest thing you’ll find to it in Americanized.) The spa that is incorporated is not an actual spa.. it’s a singular lady with a massage chair. Enjoyable but not an actual massage more of a rub. Lastly the poolside bar/cafe had a bunch of options, all not really edible/good at all. Please be aware this hotel is not handicap accessible, they have steep ramps to enter reception area but that is it. And keep in mind the poolside bathroom has see through stalls with no locks. Overall the stay was beautiful, it gives a very historic Spaniard vibe but I would def figure out your food accommodations before booking with this hotel!!
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

8/10 - 좋아요

Federico

가족 여행
좋아요: 직원 및 서비스
The hotel wasn’t that clean
2024년 5월에 3박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

10/10 - 훌륭해요

Omar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es una buena opción si lo que buscas es un lugar para relajarte con el hotel a pie de playa, tiene lo necesario para una estancia agradable.
2024년 3월에 6박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Muchas gracias por tomarse el tiempo para dejarnos saber su valiosa reseña después de su reciente estadía con nosotros. Los aportes y comentarios de todos nuestros huéspedes son esenciales y sumamente importantes para nosotros. Nos gustaría agradecerle por sus útiles comentarios. Esperamos tener la oportunidad de darle la bienvenida nuevamente.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
Food in the restaurant rate 1-5 5= very good 1= very poor I will give the restaurant score for food and service 3” Hospitality of hotel workers 3
2024년 5월에 2박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

6/10 - 괜찮아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was so pretty …. The grounds were nice….. the staff was super nice especially the young girl at the desk!!But you could update the place a little…..I love Cancún I didn’t want to go back home even though I live in a fantastic city in San Diego,California….. thank you everyone for a great time!!!❤️
2024년 4월에 5박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

6/10 - 괜찮아요

Mathew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The place has a ton of potential but was old and in disrepair. It was comfortable and with the price but I would have really loved the place with a few renovations. Beach was nice and rocky in places.
2024년 4월에 8박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

8/10 - 좋아요

Shekhar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s what you get for the money
2024년 4월에 6박 숙박함
답변 제공: Direccion General 님, 2024년 5월 23일
Thank you very much for taking the time to let us know your valuable review after your recent stay with us. The contributions and comments of all our guests are essential and extremely important to us. We would like to thank you for your helpful comments. We hope to have the opportunity to welcome you again.

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
el peor hotel de cancun!!
2023년 12월에 4박 숙박함
답변 제공: Direccion General 님, 2024년 4월 19일
Muchas gracias por compartir tus lindos comentarios sobre tu experiencia en Bsea Cancun Plaza. Nos alegra saber cuánto disfrutó de su estancia con nosotros. Agradecemos mucho su preferencia y nos alegra saber que tuvo una experiencia verdaderamente inolvidable. Lamentamos mucho los inconvenientes encontrados; a pesar de ellos, esperamos que haya tenido una excelente estadía. ¡Sepa que realmente esperamos verlo nuevamente y esperamos su próxima visita!

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean and friendly staff
2024년 4월에 5박 숙박함
답변 제공: Reservaciones 님, 2024년 4월 19일
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. We are truly sorry for the inconveniences encountered; despite them, we hope you had a great stay. Please know we truly hope to see you again and will be looking forward to your next visit!

8/10 - 좋아요

Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are not comfortable and the head boards were loose that for every move it hit the wall.
2024년 4월에 3박 숙박함
답변 제공: Direccion General 님, 2024년 4월 19일
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. We are truly sorry for the inconveniences encountered; despite them, we hope you had a great stay. Please know we truly hope to see you again and will be looking forward to your next visit!

10/10 - 훌륭해요

ANAHI GUADALUPE

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicacion, exelente vista, pedi cambio de habitacion a una con terraza y accedieron con gusto, hay una tienda como abarrotes a precios normales, lo cual es muy conveniente. volveria sin pensarlo.
2024년 4월에 2박 숙박함
답변 제공: Direccion General 님, 2024년 4월 19일
Muchas gracias por compartir tus lindos comentarios sobre tu experiencia en Bsea Cancun Plaza. Nos alegra saber cuánto disfrutó de su estancia con nosotros. Agradecemos mucho su preferencia y nos alegra saber que tuvo una experiencia verdaderamente inolvidable. Lamentamos mucho los inconvenientes encontrados; a pesar de ellos, esperamos que haya tenido una excelente estadía. ¡Sepa que realmente esperamos verlo nuevamente y esperamos su próxima visita!

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Mara Villicaña 님, 2024년 4월 11일
Estimado Huésped Agradecemos sus comentarios , seguiremos trabajando para fortalecer nuestras áreas de oportunidad .. lo esperamos nuevamente en Bsea Cancún Plaza ! ! !

8/10 - 좋아요

Cassandra 님, Aurora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
…
2024년 4월에 4박 숙박함
답변 제공: Mara Villicaña 님, 2024년 4월 11일
Estimado Huésped Agradecemos sus comentarios , seguiremos trabajando para fortalecer nuestras áreas de oportunidad .. lo esperamos nuevamente en Bsea Cancún Plaza ! ! !

6/10 - 괜찮아요

Jeyser

아이를 동반한 가족 여행
좋아요: 청결 상태
La propiedad está descuidada, creo que le hace falta bastante mantenimiento, las instalaciones se ven antiguas y descuidadas
2024년 4월에 4박 숙박함
답변 제공: Direccion General 님, 2024년 4월 8일
Muchas gracias por compartir tus lindos comentarios sobre tu experiencia en Bsea Cancun Plaza. Nos alegra saber cuánto disfrutó de su estancia con nosotros. Agradecemos mucho su preferencia y nos alegra saber que tuvo una experiencia verdaderamente inolvidable. Lamentamos mucho los inconvenientes encontrados; a pesar de ellos, esperamos que haya tenido una excelente estadía. ¡Sepa que realmente esperamos verlo nuevamente y esperamos su próxima visita!

10/10 - 훌륭해요

Beatriz

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there for 4 nights and it was amazing, friendly staff and great location.
2024년 3월에 4박 숙박함
답변 제공: Direccion General 님, 2024년 4월 3일
Thank you very much for sharing your lovely comments about your experience Bsea Cancun Plaza. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. Please know we truly hope to see you again and will be looking forward to your next visit!

10/10 - 훌륭해요

Daniel Demetrius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property! Loved the infinity pool looking out to ocean. Friendly staff!
2024년 3월에 5박 숙박함
답변 제공: Reservations 님, 2024년 4월 1일
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. Please know we truly hope to see you again and will be looking forward to your next visit!

8/10 - 좋아요

Rubén

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 6박 숙박함
답변 제공: Direccion General 님, 2024년 3월 28일
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza Hotel. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. We are truly sorry for the inconveniences encountered; despite them, we hope you had a great stay. Please know we truly hope to see you again and will be looking forward to your next visit!

4/10 - 별로예요

Sagar

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Direccion General 님, 2024년 3월 28일
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza Hotel. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. We are truly sorry for the inconveniences encountered; despite them, we hope you had a great stay. Please know we truly hope to see you again and will be looking forward to your next visit!

4/10 - 별로예요

Michelle

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
Muchas gracias por sus comentarios daremos seguimiento por el personal y esperamos volver a tenerte en nuestro hermoso hotel

6/10 - 괜찮아요

Erica

2024년 3월에 1박 숙박함
답변 제공: Direccion General 님, 2024년 4월 19일
Thank you very much for sharing your lovely comments about your experience in Bsea Cancun Plaza. We are glad to see how much you enjoyed your stay with us. Your preference is highly appreciated, and we are happy to learn that you had a truly unforgettable experience. We are truly sorry for the inconveniences encountered; despite them, we hope you had a great stay. Please know we truly hope to see you again and will be looking forward to your next visit!

10/10 - 훌륭해요

Daniella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful views! Excellent staff!
2024년 3월에 2박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments we hope to have you again in our beautiful hotel

10/10 - 훌륭해요

Marvin 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay!! Staff was amazing!! All around good 7days for me!
2024년 2월에 7박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments we hope to have you again in our beautiful hotel

2/10 - 너무 별로예요

Elia

2024년 3월에 6박 숙박함
답변 제공: Bsea Cancún Plaza 님, 2024년 4월 9일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

EDGAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Por denteo y fuera ya esta viejo el nano no tenia cortina en el bano y las escaleras de caracol muy paradas y peligrosas,y la puerta muy baja yo solo miso 5,6 pies y me golpee mi cabeza dos vesscuando bajaba las escalerars en el techo donde estan las escaleras adrenteo del cuarto
2024년 3월에 5박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
hola agradecemos mucho sus comentarios y trabajaremos con el personal para solucionarlo

6/10 - 괜찮아요

LUIS OSCAR TORRES

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

10/10 - 훌륭해요

Arshdeep

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Away from the city, oxxo on walking distance, friendly staff, safe and secure place, best pool and beach area
2024년 3월에 5박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

8/10 - 좋아요

MONSERRAT RUIZ

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Deberían incluir WIFI en la habitación Aumentar el horario de Check Out Limpiar la zona de acceso a playa directo
2024년 3월에 2박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
hola buen dia agradecemos sus comentarios y trabajaremos en mejorarlos

8/10 - 좋아요

Victoria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
the hotel is a bit old looking, however the staff and cleanliness was a 10!
2024년 3월에 3박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pros - Our room had an amazing view of the ocean!! We were literally on the beach and the sunrises were stunning!! Location location!! - The room was large, clean and very quiet. - Staff were very friendly and helpful. - The king size bed was very comfortable. - The kitchen and fridge were big enough. - Bus stop was very close to the hotel. - Local convenience store was just across the street. - Good price. Cons - There was no kettle in the kitchen. - My wife being 4’ 11” found the bathroom sink to be too high. - Dining options in the area were very limited. - No wifi in the room but it was very strong in the common areas. Overall, we were very happy and glad we chose this hotel for our 3 night stay. We would definitely recommend it!
2024년 2월에 3박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

8/10 - 좋아요

Leddie 님, Winnipeg

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is ok and affordable. Front desk and room service were good, except the staff who accompanied us to the room she didn’t even bother helping us carrying our stuff knowing that I was carrying my toddler son, with a big back pack and pulling a suitcase, while my husband has a backpack, pulling a big suitcase and pushing a stroller
2024년 2월에 7박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

4/10 - 별로예요

Ramón 님, Zapopan

별로예요: 편의 시설/서비스
No aceptan american express y no lo mencionan en la pagina, no me dan mi factura haciendo check out y tardan mucho, no servia la tv
2024년 2월에 2박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
hola buen dia agradecemos sus comentarios y estaremos pendientes

6/10 - 괜찮아요

Victor

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tiene una vista hermosa, pobre costumer service, solo tiene una bar/restaurant, tohallas muy gastadas, camas muy viejas, y baño con olor a drain todo el tiempo, nos salimos 2 noches antes del hotel.
2024년 2월에 5박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
hola buen dia muchas gracias por sus comentarios y su visita a nuestro hermoso hotel

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propiedad está bien ubicada en un área muy tranquila
2024년 2월에 4박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
hola muchas gracias por sus comentarios agradecemos su visita

6/10 - 괜찮아요

Fernanda

좋아요: 청결 상태
2024년 2월에 4박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

10/10 - 훌륭해요

Irina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

8/10 - 좋아요

Sarita Carolina Carbajal

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Fue mi primera vez en Cancún, leí tantas malos comentarios sobre este hotel que la verdad me estaba desanimando mucho pero aquí les va lo malo y lo bueno ESTE HOTEL ES PARA GENTE NO TAN EXIGENTE (por el costo está bien) El agua de la alberca es fría La comida del restaurante no está rica El área de la playa frente al hotel está prohibida porque hay rocas ahí (debes caminar al sig hotel para poder meterte) Los camiones frente al hotel pasan cada minuto o menos Si tiene agua caliente en la ducha NO TIENE WIFI aunque dicen que si La habitación era hermosa y de dos plantas La atención de los meseros es pésima Esta cerca del aeropuerto El elevador parece que se va a caer Te piden un depósito de 2,000 pesos en caso de maltratar la habitación (si me lo regresaron) En resumen no me hospedaria de nuevo en hostel Espero está información les haya servido
2024년 2월에 5박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
Hola buen dia agradecemos muchos sus comentarios y daremos seguimiento con el personal

10/10 - 훌륭해요

Patricia 님, Amhertsburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean rooms , safety, clean areas pools. We had great time.
2024년 2월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anbefaler ikke
Anbefaler ikke! Dårlig service og dårlig renhold. Wifi doesn’t work at the room. Have to use common areas. Its really slow and bad. Resturant didn’t speak good english. Messed up our order and got angry when we complained. Terrible service. Room wasn’t clean. Stains on the floor and when we threw a towel on the floor to get a new one, they just put it up on the hanger again. Had to ask for new toiletpaper and stuff because they didn’t refill. Find another hotel, trust me.
2024년 2월에 2박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

4/10 - 별로예요

Michel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lendroit géographique est bon, mais l'établissement n'est pas top avec des murs en cartons et des chambres séparéses par de vulgaires portes, autant vous dire que le bruit ainsi que la luminosité lorsque le voisin est dans sa chambre...c'est tout bonus pour vous... si vous voulez vous reposer a cancún, oubliez cet hôtel.
2024년 2월에 14박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

4/10 - 별로예요

Jean-Marc

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

10/10 - 훌륭해요

Robyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

10/10 - 훌륭해요

Pier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good place, convenient for location and value for money. In need of some updating but good stay.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 2월에 3박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena estancia
2024년 2월에 4박 숙박함
답변 제공: reservations 님, 2024년 3월 25일
Thank you very much for your comments, we appreciate your stay in our beautiful hotel and we hope to welcome you again.

6/10 - 괜찮아요

Lucas

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mala experiencia
Nos tocó un fin de semana ventoso. Ninguna ventana cerraba bien, por lo cual sonaba todo el tiempo el silbido del viento cosa muy molesta en la noche. No salía agua caliente de la regadera No hubo wifi en las habitaciones y el de las áreas comunes no funcionaba bien. El restaurante para desayunar ofrece un desayuno súper básico y caro para lo que es el lugar. Sabemos que no es un hotel 5 estrellas pero lo más básico no lo cumple. Claramente no volvemos a hospedarnos allí.
2024년 2월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
Hola buen dia muchas gracias por sus comentarios daremos seguimiento con el personal

10/10 - 훌륭해요

Anita. Lu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien el trato del personal la ubicación del hotel. Muy limpio y las vistas al más son muy lindas
2024년 2월에 1박 숙박함
답변 제공: Reservaciones 님, 2024년 3월 25일
hola buen dia muchas gracias por sus comentarios agardecemos su visita y esperamos volver a tenerle con nosotros