외관

레드 루프 인 콜럼버스 - 헤브론 여행 후기

2 out of 5
레드 루프 인 콜럼버스 - 헤브론
10668 Lancaster Rd, I-70 At Exit #127, Sr-37 (lancaster Road, Hebron, OH

이용 후기

6.8
평점 10 - 훌륭해요. 718개 이용 후기 중 130개" "
평점 8 - 좋아요. 718개 이용 후기 중 216개" "
평점 6 - 괜찮아요. 718개 이용 후기 중 190개" "
평점 4 - 별로예요. 718개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 718개 이용 후기 중 74개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

JaeChang 님, Newjergy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'm Korean. I can estimate The Motel with English. The motel were used two times. 호텔은 총 10일 정도 숙박을 하였는데요. 일반 모텔 보다 좋고 호텔보다는 조금 바쁜 편입니다만. 가격이 저렴하고 카운트 아가씨 친절합니다. 몇달 전에 묵었는데도 얼굴을 기억하네요. 아침 제공이 되는 것이 장점입니다. 커피 맛이 좋아요.
2018년 11월에 4박 숙박함

6/10 - 괜찮아요

Nathan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room around the lobby was so bad. To much noise for walls being that thin. A/c unit wouldn’t turn on
2024년 4월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2024년 4월 22일
Dear Nathan,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - HEBRON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance, the situation you mentioned regarding the air conditioner and the other issues which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

craig j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk was friendly as we entered the area. And it allowed my buddy (dog) to stay with me.
2024년 4월에 1박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 4월 13일
Dear Craig,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. We are happy you liked our friendly staff and free pet policy. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Elizabeth

반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property smelled of smoke and is in desperate need of an upgrade. The area was very noisy all night long.
2024년 4월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 4월 10일
Thank you, Elizabeth, for telling us about your stay at the Red Roof Inn Columbus - Hebron. I am disappointed that your experience was less than satisfactory due to the unpleasant odor you encounter, the noise disturbance and all the other concerns mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 4월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 4월 4일
Thank you for taking the time to write about experience at the RED ROOF INN COLUMBUS - HEBRON. Christopher, I am happy to hear that you found our hotel to be clean. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Christopher, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Alfred

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The toilet was broken. Wouldn't flush. The room next door also had a maintenance issue and they changed rooms. I do like the pet friendly policy. It helps.
2024년 3월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 3월 26일
Thank you for sharing your feedback with us, Alfred. The team at the Red Roof Inn Columbus - Hebron was pleased to know that you liked our pet-friendliness. However, you made mention of the faulty toilet in your room and the other guest's maintenance issue. As such, your sentiments have been shared with the property in an effort to address them.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Kristi

2024년 3월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 4월 7일
Hello Kristi, The staff at the Red Roof Inn Columbus - Hebron and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Amy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was the most disgusting hotel I’ve ever stayed in. The first room was not clean so I was put in another which was just as filthy. Bad smell, dirty sheets and comforter, hair in the shower, dirt and old food by the sink. Ants on the consol where the fridge was. No way I was getting in the bed or the shower. I didn’t feel safe in the room because the door had a 2 inch gap at the bottom. I requested me money back which they did initially however it appears they have since charged my card again so I’m still dealing with this. I will seek legal action if they don’t refund my money. I’m considering reporting this hotel to the health dept. that’s how bad it was. Don’t stay here! Expedia should take this hotel off their list. It’s awful.
2024년 3월에 3박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 3월 18일
Hello Amy,Thank you for your review of our Red Roof Inn Columbus - Hebron. We are disappointed by your scoring of our property and to know that you were displeased with the cleanliness of the room, you found there to be an odor, insects and you felt unsafe. This is regrettable to hear. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We wish you the best in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good overall and decent price.
2024년 3월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 14일
Thank you for taking the time to write about experience at the RED ROOF INN COLUMBUS - HEBRON. Jonathan, I am glad to read that you had a great encounter with us and we truly appreciate your kind remarks about your pretty good overall experience and you found our price to be decent. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Jonathan, and can't wait to see you back at Red Roof soon, where we can continue to offer you a pretty good stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 - 별로예요

Miranda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Late check in due to lack of house keepers No a/c or continental breakfast
2024년 2월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 2월 10일
Dear Miranda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the late check-in due to housekeeping, having no a/c and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 1월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 1월 30일
Thank you for taking the time to write about experience at the RED ROOF INN COLUMBUS - HEBRON. Stephanie, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about everything was great at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Stephanie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,Red Roof Management

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best around!
2024년 1월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 27일
Thank you for taking a moment to leave a review, Stephanie. The staff and I at the Red Roof Inn Columbus - Hebron appreciate your 5/5 score following your stay. I am happy that you considered us to be the best around. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best around!
2024년 1월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 27일
Thank you for taking a moment to leave a review, Stephanie. The staff and I at the Red Roof Inn Columbus - Hebron appreciate your 5/5 score following your stay. I am thrilled that you found our hotel to be the best around. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best around!!
답변 제공: Kamaria RediResponse Specialist 님, 2024년 1월 22일
Dear Stephanie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel ever!
답변 제공: Oshane RediResponse Specialist 님, 2024년 1월 20일
Dear Stephanie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 - 괜찮아요

Suprima

2024년 1월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 1월 21일
Thank you for taking a moment to leave a review, Suprima. The staff and I at the Red Roof Inn Columbus - Hebron appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.With thanks, Red Roof Management

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel in the area!
답변 제공: Oshane RediResponse Specialist 님, 2024년 1월 20일
Dear Stephanie, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel around!

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best around!
2024년 1월에 3박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 18일
Dear Stephanie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. It’s great to hear that you found our property/rooms to be suitable for your accommodation needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel in the area!
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 18일
Dear Stephanie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. It’s great to hear that you found our property/rooms to be conveniently located and suitable for your accommodation needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel around!
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 18일
Dear Stephanie,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. It’s great to hear that you found our property/rooms to be suitable for your accommodation needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Randy

2024년 1월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 2월 7일
Hello Randy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus - Hebron and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best all around!
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 14일
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. It’s great to hear that you loved our property and found it suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it here!
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 14일
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. It’s great to hear that you loved our property and found it suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel around!
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 14일
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. It’s great to hear that you loved our property and found it suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love it!
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 14일
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. It’s great to hear that you loved our property and found it suitable for your accommodation needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Antonio,RediResponse Specialist 님, 2024년 1월 14일
Hello Misty, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel in this area with the best prices!
2024년 1월에 1박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2024년 1월 9일
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. I'm so glad we earned your 5/5 score. At Red Roof we are thrilled to read that we are the best hotel in the area with the best rates. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel around!
2023년 12월에 1박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2024년 1월 9일
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. I'm so glad we earned your 5/5 score. At Red Roof we are thrilled to read that we are the best hotel around. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have zero complaints! Incredible staff, great location, and super clean rooms and lobby
2024년 1월에 2박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2024년 1월 9일
Dear Stephanie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our cleanliness, incredible staff and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is hands down the cleanest, friendliest, and best priced hotel I have ever been to. The staff is so kind and always cleaning/stocking things. Very hard workers, just amazing!
2024년 1월에 1박 숙박함
답변 제공: LaTunde Murrant. Rediresponse Specialist 님, 2024년 1월 9일
Dear Stephanie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our cleanliness, kind staff and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Joseph 님, Newark

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
IF YOU CARE ABOUT WHAT I AM SAYING, YOU WILL CONTACT ME I HAD A RESERVATION FOR TWO ROLMS FOR TWO NIGHTS AND YOU COULD NOT FIND ME NOR WOULD YOU HONOR THE RATE- IF YOU CARE ABOUT ME AND I DOUBT THAT YOU DO, YOU SHOULD COMPENSATE ME FOR THOSE ROOMS DR JOSEPH FROEHLE ELHEORF2@YAHOO.COM
2023년 12월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 1월 1일
Dear Joseph, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN COLUMBUS - HEBRON. I do apologize for the issues you highlighted. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 - 괜찮아요

Chris

2023년 12월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 12월 20일
Hello Chris, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 - 괜찮아요

Chris

2023년 12월에 1박 숙박함
답변 제공: Kamaria RediResponse Specialist 님, 2023년 12월 17일
Hello Chris, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 12월 6일
Hello Mark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Clean, nice helpful staff , great for the price
2023년 11월에 2박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 5일
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON . We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness, nice helpful staff and great price. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 - 훌륭해요

Xinhui

2023년 11월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 12월 9일
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 - 훌륭해요

Rachel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in and convenient to gas station and restaurants.
2023년 11월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2023년 11월 13일
Dear Rachel, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN COLUMBUS - HEBRON regarding the easy check in and convenience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Juan

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 4일
Dear Juan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. I am happy to hear that you found our hotel to be good resulting in a 4/5 score.Thank you again for your review and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 11월 1일
Thank you, Michelle, for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

SueAnn

좋아요: 청결 상태
Very noisy near truck stop.Walls thin.
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 30일
Dear SueAnn,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - HEBRON. I am sorry that your experience did not meet your expectations due to the noise disturbance you mentioned and the thickness of the walls not being up to your standards.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Andrea

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Customer service was absolutely horrible. One of the bed frames was not there so the mattress was just laying on the floor.
2023년 10월에 4박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 24일
Dear Andrea,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - HEBRON. I am sorry that your experience did not meet your expectations due to our customer service not being up to your standards and the missing bed frames you mentioned.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,Sharma Red Roof Management RediResponse Specialist

8/10 - 좋아요

Mary

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
A little too hot and dry in the room. Broken night stand.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Earl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 22일
Hello Earl,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Ian Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The front desk both in the evening and the morning were very help as my room was on the first floor, and I cannot carry things up stairs and there was no elevator. That you so much.
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 22일
Dear Ian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. It's good to hear that you found our front desk staff to be very helpful and you were pleased with being granted your request.Thank you again for sharing your experience and Red Roof look forward to welcoming you back in the future! Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Rashid

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 29일
Hello Rashid,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS - HEBRON and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you stay with us again, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean quiet friendly.
We had an quiet enjoyable evening. Close to many places to eat
2023년 10월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 15일
Dear Roberto,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. I am happy to read your comments regarding you had a quiet enjoyable evening and our hotel to be in close proximity to several eateries resulting in a 5/5 score.Thank you again for your kind words. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Kay

좋아요: 숙박 시설 상태 및 시설
Quite and clean
2023년 9월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 10월 15일
Dear Kay,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - HEBRON. It's good to hear that you found our hotel to be quiet and clean resulting in a 5/5 score.Thank you again for your kind words. Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

4/10 - 별로예요

Maria

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2023년 10월 1일
Dear Maria, Thank you for your feedback following your experience with us at the RED ROOF INN COLUMBUS - HEBRON. In response to any hindrances faced, we sincerely apologize for the less than ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

SYLVIA

별로예요: 숙박 시설 상태 및 시설
The website said they served breakfast which was not true. They barely had coffee. The renovations that were obviously fairly recent were not done well. Very few towels and the two they did have were thin. But room was clean. Bed was ok.
2023년 9월에 1박 숙박함
답변 제공: LaTunde Murrant. Rewards Specialist 님, 2023년 9월 23일
Dear Sylvia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - HEBRON. At Red Roof we appreciate your 6/10 score. We are happy to know that the room was clean and the bed was ok. However, you indicated that you were unsatisfied with the recent renovations done, the very few towels received and all the other concerns that you mentioned. These concerns will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist