리셉션

더 오크스 호텔 파소 로블스 여행 후기

3 out of 5
더 오크스 호텔 파소 로블스
3000 Riverside Avenue, Paso Robles, CA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1084개 이용 후기 중 733개" "
평점 8 - 좋아요. 1084개 이용 후기 중 252개" "
평점 6 - 괜찮아요. 1084개 이용 후기 중 63개" "
평점 4 - 별로예요. 1084개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1084개 이용 후기 중 13개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

michael 님, Gilroy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 5월 3일
Dear Michael,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Ted

연인과의 여행
좋아요: 편의 시설/서비스
Nice and clean. Helpful staff. Real breakfast food for breakfast.
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 5월 3일
Dear Ted,We're thrilled to hear that you found our hotel nice and clean, and that our staff was helpful during your stay. Providing our guests a comfortable and welcoming experience is our priority, and we're glad we could meet your expectations.We're also pleased to hear that you enjoyed the breakfast options. We strive to offer a variety of real breakfast foods to start your day right.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Sandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel. Staff is friendly and helpful. Breakfast was really good. Room was clean and neat complete with refrig, safe, and microwave.
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 5월 2일
Dear Sandi,We're thrilled to hear that you love our hotel! We strive to provide friendly and helpful service and clean and comfortable accommodations. We're glad you enjoyed our breakfast and found your room well-equipped with amenities like a refrigerator, a safe, and a microwave.Thank you for your kind words about our staff. We're delighted that they made your stay even more enjoyable. We look forward to welcoming you back for another great stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff really great. Breakfast good but warmers didn’t do food justice. Immediate block around hotel not great but quickly improves in 2 blocks Some of friendliest staff ever encountered including manager who was always around
2024년 4월에 3박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 5월 2일
Dear Diane,We're delighted you found our staff to be great during your stay! Providing excellent service is our priority, and it's lovely to know that our team, including our manager, made a positive impression on you.We appreciate your feedback about the breakfast warmers and the hotel's immediate surroundings. We'll certainly look into improving the food presentation to ensure that it's served at its best quality. It's great to hear that the area quickly improved just a few blocks away and that you encountered some of the friendliest staff ever during your stay with us.Thank you for choosing to stay with us. We hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice!
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 5월 3일
Dear Maria,We're delighted to hear that you found our staff very nice! Providing friendly and attentive service is a top priority for us, and we're glad that our team made your stay enjoyable. Thank you for your kind words, and we hope to welcome you back for another great stay in the future!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Justin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice enough stay, but the water pressure in the shower was so great it actually created wind. Felt more like sandblasting than showering.
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 30일
Dear Justin,We're sorry to hear about your experience with the water pressure in the shower. Providing a comfortable and relaxing shower experience is essential to us, and we apologize for any inconvenience caused. We'll look into this issue to ensure it's quickly resolved. Thank you for bringing it to our attention, and we appreciate your feedback. We hope to welcome you back for a better stay in the future.Sincerely,The Oaks Hotel Management

8/10 - 좋아요

Priscilla

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location, clean property. When there was an issue with plumbing in our room, front desk moved us out room right away. Breakfast was mediocre at best but it got the job done.
2024년 4월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 29일
Dear Priscilla,We're glad to hear that you found our location convenient and our property clean during your stay. Providing prompt assistance when issues arise is important to us, so we're pleased that our front desk team was able to swiftly address the plumbing problem by moving you to another room. We apologize if the breakfast didn't meet your expectations, but we're glad it served its purpose. Your feedback is valuable to us, and we'll take it into consideration for improving our services. Thank you for staying with us, and we hope to welcome you back again soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Octaviano

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was really clean the staff was very nice and polite I will definitely stay there again
2024년 4월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 29일
Dear Octaviano,We're thrilled to hear that you had a great experience during your stay with us! Maintaining cleanliness and providing excellent customer service are top priorities for us, and we're glad to hear that our staff met your expectations. We look forward to welcoming you back on your next visit, and thank you for choosing our hotel!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Irma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 26일
Dear Irma,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Oaks Hotel & Suites. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Oaks Hotel & Suites hotel soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendliest staff with great customer service. Comfortable beds and pillows. Very good breakfast options. Really enjoyed our stay there. Highly recommend.
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 24일
Dear Connie,We're thrilled you had a positive experience during your stay with us! Providing friendly and attentive customer service is a priority for us, and we're delighted that you found our staff to be the friendliest with excellent customer service. It's lovely that you enjoyed our comfortable beds, pillows, and various breakfast options. Thank you for your recommendation, and we can't wait to welcome you back for another enjoyable stay in the future!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 24일
Dear Robert,We appreciate your positive feedback about our hotel. We take pride in catering to our guests’ needs as best as possible.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Allyson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel!
2024년 4월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 23일
Dear Allyson,We're thrilled you had a great experience at our hotel! Providing excellent service and accommodations is our top priority, and we're glad that we could meet your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your next trip! If there's anything we can do to make your next stay even better, please let us know. We appreciate your feedback!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Niva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 23일
Dear Niva,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Oaks Hotel & Suites. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Oaks Hotel & Suites hotel soon!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 25일
Dear Kevin,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is remarkably friendly and so helpful with everything. Very convenient location for all the things we needed! Can’t wait to come back next time!
2024년 4월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 19일
Dear Rebecca,We're thrilled to hear that you had such a positive experience during your stay with us! Providing friendly and helpful service is a top priority, and we're delighted that our staff exceeded your expectations. It's wonderful to know that our location was convenient for your needs, and we can't wait to welcome you back for your next visit. If there's anything specific you enjoyed about your stay or anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to seeing you again soon!Kind Regards,The Oaks Hotel Management

6/10 - 괜찮아요

Barry

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 16일
Dear Barry,Thank you for rating your stay at The Oaks Hotel & Suites.  We hope to host you again for your next trip to The Oaks Hotel & Suites to serve you with a more comfortable stay and enhanced experience.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Teena

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 15일
Dear Teena,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Oaks Hotel & Suites. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Oaks Hotel & Suites hotel soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very efficiently run. Actually a HOT breakfast. Very comfortable bed! Very nice size room & bath. And a wonderful added extra; EV chargers!
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 11일
Dear David,We're thrilled you had a positive experience during your stay with us! Providing efficient service, a hot breakfast, comfortable accommodations, and modern amenities like EV chargers are critical to our commitment to guest satisfaction. Your kind words are greatly appreciated, and we're delighted you enjoyed your time with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

You

2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 30일
Dear You,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Kent

반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Clean rooms,bar open till 10 pm,
2024년 4월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 11일
Dear Kent,We're glad you found our rooms clean and enjoyed the convenience of our bar being open until 10 PM. Providing a clean and comfortable environment for our guests is our priority, and we're pleased you had a positive experience. If there's anything else we can do to enhance your stay or if you have any further feedback, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back for another pleasant stay!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Eric 님, Temescal Valley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a couple blocks off the main road but there are great dining choices nearby. Well renovated but super nice. Great breakfast!
2024년 4월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 11일
Dear Eric,We're delighted you enjoyed your stay with us and found our location convenient for nearby dining options. It's lovely that you appreciated our recent renovations and enjoyed our breakfast offerings. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards,The Oaks Hotel Management

6/10 - 괜찮아요

Dominick

가족 여행
별로예요: 편의 시설/서비스
Feels more like a truck stop than a family hotel. Breakfast was good
2024년 3월에 3박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 2일
Dear Dominick,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the breakfast during your stay. However, we are very sorry if the hotel's atmosphere did not meet your expectations. We strive to provide a welcoming environment for all guests, including families, and we appreciate your input as we continuously work to improve our facilities and services. If there's anything specific we could do to enhance the family-friendly atmosphere of our hotel, please let us know. We value your feedback and hope to have the opportunity to meet your expectations in the future.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Ling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for family
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 2일
Dear Ling,We're delighted to hear that you found our hotel suitable for families. We aim to provide a comfortable and welcoming environment for all our guests, including families. If there's anything specific you enjoyed about your family stay with us or any suggestions for improvement, please let us know. We appreciate your feedback and look forward to welcoming you and your family back!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Gregory

2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 19일
Dear Gregory,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Sheri 님, spring valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the free breakfast, the Jacuzzi & the easy parking
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 29일
Dear Sheri,Thank you for your feedback. We're delighted to hear that you enjoyed the complimentary breakfast, the Jacuzzi, and the convenience of our parking facilities during your stay. We value providing amenities like these and are glad they contributed to your positive experience. If you have any other comments or suggestions, feel free to share them with us. We always look for ways to improve and enhance our guests' experiences.We hope to welcome you back again for another enjoyable stay.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 1일
Dear Kristina,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Oaks Hotel & Suites. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Oaks Hotel & Suites hotel soon!Kind Regards,The Oaks Hotel Management

2/10 - 너무 별로예요

Jessica

반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The main issue was a stranger had access with a key to my room while I was in it. I felt really unsafe. It was late in day after a long drive and events that I stayed or I would have left immediately. The whole experience was bad. The bathroom had mold like spots. A funky smell. It was noisy at night. Not to mention it was really expensive. I didn’t even do the free breakfast. I just wanted to leave asap in the morning. Worst experience I’ve ever had at a hotel that was rated 3 stars
답변 제공: Fred Reed GM The Oaks Hotel 님, 2024년 3월 27일
Jessica First of all, let me sincerely apologize from the hotel staff. A member of our team mistakenly attempted to open your door. When she realized her mistake, she rushed back to the front desk. She should have just explained it to you then. I have addressed it with our staff, and I wish I could make it better with you. I am happy to make it right if you decide to try us again. If not, I understand and wish you all the best. Fred Reed

10/10 - 훌륭해요

Loredana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and quiet with many amenities for example a free glass of wine during happy hour, robes and slippers in room. There’s complimentary breakfast as well. We really enjoyed our stay.
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 19일
Dear Loredana,It's wonderful to hear that you had a pleasant stay with us!  We're delighted that you appreciated our clean and quiet property, as well as the amenities we offer such as the complimentary glass of wine during happy hour, robes, slippers, and complimentary breakfast.  Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

DIANE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall fantastic! breakfast was great and staff super friendly..
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 19일
Dear Diane,We're thrilled to hear that you had a fantastic experience during your stay!  Our team works hard to provide excellent service, and we're glad you found our breakfast enjoyable and our staff friendly.  If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.  We look forward to welcoming you back again soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great spot after a day of wine tasting.
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 19일
Dear Carla,We're delighted you enjoyed your stay with us after a day of wine tasting!  If there's anything specific that made your experience memorable or if there are any areas where we can improve, please feel free to let us know.   We appreciate your feedback and hope to welcome you back again soon.Cheers!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Jovis 님, Point Richmond

2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 4월 5일
Dear Jovis,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Oaks Hotel & Suites. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Oaks Hotel & Suites hotel soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Yolanda 님, Upland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, confortable rooms, friendly staff, close to downtown
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 16일
Dear Yolanda,Thank you for your positive feedback!  We're delighted to hear that you found our rooms clean and comfortable, our staff friendly, and our location convenient for exploring downtown.  We strive to provide a pleasant experience for all our guests, and we're glad we could meet your expectations.  If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.  We look forward to welcoming you back in the future!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Augusto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is really friendly and helpful!!!
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 15일
Dear Augusto,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

theresa

연인과의 여행
Our room was very nice. The front desk staff were very friendly accommodating. It was a pretty convenient location. The only issue we had was that the electric charging machine didn’t seem to charge my car. I had it plugged for three hours. It didn’t gain one percent so I don’t know if it’s malfunctioning because I don’t have a problem with my car charging in
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 13일
Dear Theresa,Thank you for sharing your experience.  We're glad you found the room nice and the front desk staff friendly and accommodating.  We apologize for the inconvenience with the electric charging machine.  It sounds like there may have been a malfunction, and we'll make sure to address this issue promptly to ensure it's in proper working order for future guests.   If you have any further concerns or questions, please don't hesitate to reach out to us.Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Theodore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in Paso Robles. Great staff. Clean room, although bathroom is showing wear. We were a bit uncomfortable with vagrants loitering near the hotel. But that was the only concern. I would stay here again.
2024년 3월에 3박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 12일
Dear Theodore,Thank you for your review!  We're pleased to hear that you found our staff great and your room clean during your stay with us.  We apologize for any discomfort caused by vagrants near the hotel, and we appreciate your understanding.  Your safety and comfort are our top priorities, and we'll continue to work to ensure a pleasant experience for all our guests.  We look forward to welcoming you back on your next visit to Paso Robles!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Marshae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing. There was a small issue with the room and we were upgraded with no problems, and that is an example of excellent customer service. The breakfast was good and we had multiple choices to choose from. We'll be back!
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 11일
Dear Marshae,Thank you for your wonderful feedback!  We're thrilled to hear that our staff provided you with exceptional service and promptly resolved any issues you encountered.  It's great to know that you enjoyed our breakfast options and that you'll be returning.  We look forward to welcoming you back for another fantastic stay!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Frederick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Pleasant staff, large and quiet rooms.
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 7일
Dear Frederick,We're pleased to hear that you found our staff pleasant and enjoyed the spacious and quiet rooms during your stay.  Providing a comfortable and peaceful environment for our guests is a top priority for us, and we're glad to know that we met your expectations.  If there's anything else we can do to enhance your experience or if you have any feedback to share, please feel free to let us know.  We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

emilio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was okay
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 5일
Dear Emilio,Thank you for your feedback.  We are glad to hear that you had an okay experience during your stay.  We strive to provide our guests with a comfortable and enjoyable experience, and we appreciate your feedback as it helps us to improve our services.  If there is anything specific that you feel could have been better, please do not hesitate to let us know.  We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
safe clean and comfortable
2023년 12월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 5일
Dear Patricia,Thank you for your feedback.  We are delighted to hear that you found our hotel to be safe, clean, and comfortable.  Providing a comfortable and enjoyable experience for all our guests is our top priority, and we are pleased to hear that we succeeded in this instance.  We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice and clean easy to find and near downtown locations. Staff very friendly and breakfast was excellent.
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 6일
Dear James,Thank you for your positive feedback! We're delighted to hear that you found our property nice and clean, with a convenient location near downtown attractions. It's wonderful to know that you appreciated our friendly staff and enjoyed our breakfast offerings. We strive to provide a pleasant experience for all our guests, and we hope to have the opportunity to welcome you back in the future!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

frederick

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice room, great location for this city and excellent staff who recommended a top enjoyable restaurant
2024년 3월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 5일
Dear Frederick,Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  We strive to provide a comfortable and enjoyable experience for all our guests, and we are pleased to hear that we succeeded in this instance.  We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Plumeria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an error in the billing for my stay there, the hotel charged me after I had already paid. When I called to let them know, I spoke with Maria and she was able to resolve the issue within minutes. Maria was professional and wonderful. It was a great mini vacation.
2024년 2월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 5일
Dear Plumeria,Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  We strive to provide a comfortable and enjoyable experience for all our guests, and we are pleased to hear that we succeeded in this instance.  We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

LESLEY ANNE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located
2024년 2월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 5일
Dear Lesley,Thank you for your feedback.  We are delighted to hear that you enjoyed your stay with us.  We strive to provide a comfortable and enjoyable experience for all our guests, and we are pleased to hear that we succeeded in this instance.  We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Carmen

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 4일
Dear Carmen,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Connie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed the quiet, convenient location of this hotel. Our room was very comfortable and clean. The hotel provided a very tasty and expansive breakfast, however there were no provisions for taking breakfast back to your room, such as trays and plates that didn’t have to be returned right away. Since the hotel doesn’t allow pets to be left alone in the room and doesn’t allow them in the breakfast area, I’m not sure what they expect guests to do about breakfast if not take it back to their room.
2024년 2월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 2월 29일
Dear Connie,We're delighted to hear that you enjoyed your stay with us and found our location convenient and our rooms comfortable and clean.  We appreciate your feedback regarding breakfast amenities, and we will certainly consider your suggestions for improvement.  Regarding pets, we apologize for any inconvenience this policy may have caused.  We aim to ensure the safety and comfort of all our guests and their pets.  We will review our policies to see if there are ways we can better accommodate guests with pets.  Thank you for choosing to stay with us, and we hope to welcome you back again soon.Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Noel

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 3월 1일
Dear Noel,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Kind Regards,The Oaks Hotel Management

10/10 - 훌륭해요

Daisy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the spacious room, having a sofa for extra seating, the convenience of a refrigerator and microwave in the room and the free breakfast was a great touch. Location was great being in the middle of the wineries we wanted to go to. The staff was friendly.
2024년 2월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 2월 27일
Dear Daisy,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us.  We're glad that you found the room spacious and comfortable, and that you appreciated the amenities we offer.  We're also pleased to hear that you found our location convenient for visiting the wineries in the area.  We hope to welcome you back again soon!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Edith

좋아요: 숙박 시설 상태 및 시설
Muy bonito
2024년 2월에 1박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 2월 28일
Dear Edith,Thank you for your kind words!  We are delighted to hear that you found our hotel to be beautiful.  We strive to provide a comfortable and welcoming environment for all our guests, and we are pleased to hear that you enjoyed your stay with us.  We hope to welcome you back again soon!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Terri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place but breaks fast Sunday wasn’t as good as saturday
2024년 2월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 2월 27일
Dear Terri,Thank you for your feedback!  We're glad to hear that you enjoyed your stay overall.  We apologize for any inconsistency in the breakfast offerings between Saturday and Sunday.  We'll be sure to review our breakfast service to ensure a consistent experience for all guests.  We hope to welcome you back soon!Kind Regards,The Oaks Hotel Management

8/10 - 좋아요

Kenneth 님, Easton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable quiet rooms with pleasant staff and nice breakfast.
2024년 2월에 2박 숙박함
답변 제공: The Oaks Hotel Management 님, 2024년 2월 27일
Dear Kenneth,Thank you for your feedback!  We're glad to hear that you found our rooms comfortable and quiet and that you enjoyed our breakfast offerings.  We'll be sure to pass along your compliments to our staff.  We hope to welcome you back soon!Kind Regards,The Oaks Hotel Management