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스프링힐 스위트 바이 메리어트 루이빌 허스트본 노스 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 590개" "
평점 8 - 좋아요. 1004개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 76개" "
평점 4 - 별로예요. 1004개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 25개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

CHONG

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst
Old and dirty. 0.5 star hotel. Only the price is 3 star.
2022년 7월에 1박 숙박함
답변 제공: Neianlys - FOM 님, 2022년 7월 19일
Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the proper leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues you incurred from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Terri

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessibility, very nice staff, very accommodating
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Thank you for the amazing rating, Terri!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying us very soon. Thanks again for leaving your feedback!Best regards,John NGM

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice overnight stay
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Thank you for the amazing rating, Thomas!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Louisville Hurstbourne North. Thanks again for leaving your feedback!John NGM

8/10 - 좋아요

Ashley

아이를 동반한 가족 여행
Could have had warmer blankets for the couch bed.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Thanks for the great rating, Sandra!We're thrilled you enjoyed your time at SpringHill Louisville Hurstbourne North so much! We will address the availability of warmer blankets. We look forward to sharing an even better experience with you soon.Thank you,John NGM

10/10 - 훌륭해요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and great breakfast.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Thanks for the great rating, Doug!We're thrilled you enjoyed your time at SpringHill Louisville Hurstbourne North so much! We look forward to sharing an even better experience with you soon.John NGM

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was great, McDonalds & a Mexican restaurant within walking distance. Just a few minutes away from the highway.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Hello Anthony,Thank you for sharing your positive experience at SpringHill Louisville Hurstbourne. Our team takes pride in offering clean and comfortable accommodations for our guest. We're delighted to know you found our location convenient and we were able to help make the best with our food options in walking distance. Your feedback is greatly appreciated. We look forward to welcoming you again if you are in the Louisville area in the future.

10/10 - 훌륭해요

Lari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Thank you for the perfect rating, Lari!We are very pleased to hear that you had a wonderful stay at SpringHill Suites Louisville North Hurstbourne. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!John NGM

10/10 - 훌륭해요

Heidi

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Thank you for the excellent rating, Heidi!Our goal is to go above and beyond to ensure our guests have a memorable experience at SpringHill Suites Louisville Hurstbourne! We look forward to hosting you again soon.John NGM

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Sean, we're truly touched to read your complimentary words about your stay at SpringHill Suites Louisville. It's incredibly pleasing to know our team members provided excellent service. Thank you for your kind words, we hope to serve you again in the future.John NGM

2/10 - 너무 별로예요

Yosef

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a major infestation of ants in my room.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Yosef,We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.Thank you,John NGM

10/10 - 훌륭해요

Heidi

2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Thank you for your feedback we really appreciate it.

10/10 - 훌륭해요

Cathy

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 19일
Thank you for the amazing rating, CathyWe are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Louisville Hurstbourne North!Thanks again for leaving your feedback!Best Regards,John NGM

10/10 - 훌륭해요

Kailah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay! Excellent staff, rooms, and breakfast. 10/10 highly recommend
답변 제공: GM 님, 2024년 4월 13일
Thanks for the great rating, Kailah!We're thrilled you enjoyed your time at SpringHill Louisville Hurstbourne North so much! We look forward to sharing an even better experience with you soon.John NGM

10/10 - 훌륭해요

Joanne E.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very spacious and clean.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 29일
Joanne, thank you for choosing SpringHill Louisville Hurstbourne North and for your rating. We're pleased to know that your stay met your expectations and look forward to welcoming you back in the future.John NGM

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 29일
Virginia, it's wonderful to know that you had an excellent experience at SpringHill Louisville Hurstbourne North. Your high rating encourages us greatly. We do hope to serve you again in the future. Thank you for your review!John NGM

10/10 - 훌륭해요

Dornicho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 28일
Thank you for the fantastic rating, Dormicho!It's outstanding you had such a wonderful experience at SpringHill Louisville North. We care about the satisfaction of our guests. We can't wait to see you again soon!John NGM

8/10 - 좋아요

Vitaliy 님, Kent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel, quiet, safe, furniture is somewhat used, but overall good experience. Good breakfast.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Hello Vitaliy , thank you for sharing your enjoyable experience at the SpringHill Louisville Hurstbourne North. We're delighted to know that our diligent team and well-kept facilities contributed to your positive stay. We hope to welcome you again for your future trips. Safe travels!John N

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area,clean rooms and spacious room. Staff friendly and welcoming
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for the wonderful review, Michele!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at SpringHill Louisville Hurstbourne North! Have a wonderful day!John NGM

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thanks for the amazing rating, James!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at SpringHill Louisville Hurstbourne North!John NGM

10/10 - 훌륭해요

Moniquica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for the fantastic rating, Moniquica!It's outstanding you had such a wonderful experience at SpringHill Louisville Hurstbourne North. We care about the satisfaction of our guests. We can't wait to see you again soon!John NGM

8/10 - 좋아요

kendrietta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness
2024년 3월에 6박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Thank you for the great 4/5 rating!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests, so we look forward to hosting you again soon at SpringHill Suites Hurstbourne Louisville. We'd like to share an even better experience with you soon.John N

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
Great
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Michael, thank you for leaving us a 5/5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at SpringHill Louisville Airport!John NGM

10/10 - 훌륭해요

Darcie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 8일
Darcie, thank you for sharing your experience at the SpringHill Suites Louisville Hurstbourne North. We're overjoyed to hear that you had a wonderful time with us and found our team members friendly and helpful. It's also fantastic to hear that you enjoyed your room. We can't wait to welcome you back for another delightful stay.John NGM

10/10 - 훌륭해요

Trey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great bed, nice pillows, bathroom was tight/small. Staff was great had a pleasant experience.
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 7일
Trey, we're truly touched to read your complimentary words about your stay at SpringHill Louisville Hurstbourne North. It's incredibly pleasing to know our team members gave you the care and comfort you needed during stay. Thank you for your kind words, we hope to serve you again when in the Louisville area.

10/10 - 훌륭해요

Cailynn

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked for a night and was so clean and lovely. Kids loved it, especially the pool.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Cailynn, we're delighted to hear that you enjoyed your stay at SpringHill Louisville Hurstbourne North. Our aim is to provide a convenient and enjoyable experience for all our guests. We're thrilled that our team members were great, and your kids were able to enjoy the pool. Thank you for recommending us, we look forward to welcoming you back.John NGM

10/10 - 훌륭해요

Jorge

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Thank you for the outstanding review, Jorge!We're delighted your experience at SpringHill Louisville Hurstbourne North was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!We look forward to sharing another amazing experience with you soon!John NGM

6/10 - 괜찮아요

Tonda

가족 여행
별로예요: 직원 및 서비스
Over booked. Other family had to go to different hotels
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Tonda, we appreciate you sharing your feedback with us. However, we're truly sorry to hear about your experience surrounding your reservation. It sounds like there may have been a misunderstanding related to the duration of your stay. We did have two rooms that had water damage due to a guest leaving his water on. We thought we would have them ready, and we did not. We strive to ensure all reservations are handled correctly to keep our guests satisfied and comfortable. We did get your reservation moved to another Marriott and paid for the room for the inconvenience. If you choose to give us another opportunity in the future, we would be glad to assist you in ensuring your booking details are clearly addressed.Thank you,John NGM

10/10 - 훌륭해요

Jamie

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Jamie, it's terrific to hear that you had a pleasant experience at SpringHill Louisville North Hurstbourne North. We understand how important clean, friendly and inviting a place is when away from home. Please consider us for future visits to the area.John NGM

10/10 - 훌륭해요

Tammy

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Tammy, it's wonderful to know that your stay at SpringHill Louisville Hurstbourne North met your expectations. We're glad that you found comfort in our clean environment and appreciate the dedication and professionalism of our team members. We're eagerly anticipating your return visit.John NGM

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Misty, it's wonderful to learn you had a fantastic experience at SpringHill Louisville Hurstbourne North. We appreciate you staying with us and providing positive feedback for our team. We hope to warmly welcome you back soon.Thank you,John NGM

10/10 - 훌륭해요

Tiffany

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, and the rooms were fantastic! Would stay again!
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Tiffany, we're delighted to hear that you enjoyed your stay at SpringHill Suites Louisville North. Our aim is to provide a convenient and enjoyable experience for all our guests. We're thrilled that our team members at the front desk were able to exceed your expectations. Thank you for recommending us, we look forward to welcoming you back.John NGM

10/10 - 훌륭해요

Ashley

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Thank you for the perfect rating, Ashley!We are very pleased to hear that you had a wonderful stay at SpringHill Suites Louisville Hurstbourne North. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!John NGM

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Joshua, thank you for sharing your experience at the SpringHill Louisville Hurstbourne. It's also fantastic to hear that you enjoyed your room. We can't wait to welcome you back for another delightful stay.Thank you,John NGM

10/10 - 훌륭해요

Michele

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
hank you for sharing, Shadai!At SpringHill Louisville Hurstbourne North, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.John NGM

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, clean area, and good breakfast bar.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
Thanks for the fantastic rating, Jim!It's outstanding we could exceed your expectations during your stay at SpringHill Louisville Hurstbourne North. We're all looking forward to your next stay with us.Thank you,John NGM

8/10 - 좋아요

Lal

출장 여행, 가족 여행
좋아요: 청결 상태
Most staff were cordial. One staff was not quite polite or responsive.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 12일
thank you for sharing, Lai!At SpringHill Suites Louisville Hurstbourne North, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your rating with us. We look forward to sharing the same quality experience with you during your next stay with us.John NGM

10/10 - 훌륭해요

Lori

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Thank you for the fantastic rating, Lori!It's outstanding you had such a wonderful experience at SpringHill Louisville Hurstbourne North. We care about the satisfaction of our guests. We can't wait to see you again soon!John NGM

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스
decent accomodations- rooms are a bit dated, but the staff is great. No issues
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Thank you for taking the time to leave this wonderful review!We're so glad to hear that you had a positive stay with us at SpringHill Suites Louisville Hurstbourne North! We're also thrilled that you loved staff and experienced no issues! We'd love to see you again soon so we can share an even more enjoyable experience with you.Best regards,John NGM

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly at check in. The room was clean and the location was perfect.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Thank you for the perfect rating, Andrea!We are very pleased to hear that you had a wonderful stay at SpringHill Suites Louisville Hurstbourne North. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!John NGM

10/10 - 훌륭해요

Andrei

출장 여행, 가족 여행
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Andrei, it's delightful to see that you had a positive experience at SpringHill Louisville Hurstbourne North. We greatly appreciate your high rating and hope to welcome you again in the future. Thank you for choosing us for your stay!

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We weren’t greeted in a very friendly manner, ie. “Can I help you with something?” isn’t what I would expect upon arrival to the front desk at check-in. The pool was out of service for two of the three days we were there. One of the reasons we chose this hotel was for the pool. Our room was not cleaned or replenished with towels when we were out for the day. We were able to get clean towels upon request at the front desk. The breakfast was subpar, as they didn’t have a lot of options and the food was overcooked. I guess the old saying is true, You Get What You Pay For.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Thank you for taking the time to submit this feedback, Robert. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 - 훌륭해요

Kumar Rao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Thanks for the fantastic rating, Mr. Rao!It's outstanding we could exceed your expectations during your stay at SpringHill Suites Louisville Hurstbourne North. We're all looking forward to your next stay with us.Best regards,John NGM

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centrally located, nice hotel room for the price
The room was nice once I got to go in there. I was given a different room and my card didn’t work. I ended up going down to the front desk 2 times and finally she changed my room so I could get access to it. Other than that everything was nice. Clean, a lot of room, comfortable & nice . I will stay there again when I come into town.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Amanda, it's wonderful to learn you had a fantastic experience at SpringHill Louisville Hurstbourne North. We're glad that the registration process was efficient and apologize for your keys not working. Your appreciation of the clean, spacious room and swift checkout, complete with spacious room, is truly appreciated! We hope to warmly welcome you back soon.Thank you,John NGM

8/10 - 좋아요

Jesse

반려동물 동반 여행
좋아요: 편의 시설/서비스
They are NOT pet friendly.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Thanks for the rating, Jesse!It's outstanding we could exceed your expectations during your stay at SpringHill Suites Louisville Hurstbourne North. We do love pets and accept service animals however our brand does not at this location. We do have a sister property withing 3 miles that does accept pets and has the complimentary breakfast and spacious rooms like us. We're all looking forward to your next stay with us or ask about our pet, friendly sister property that is a Marriott Brand as well. Thank you,John NGM

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Anonymous, thank you for sharing your experience! The SpringHill Louisville Hurstbourne North team is thrilled to receive your high rating. Please do not hesitate to share any highlights or areas for improvement from your stay. We hope to host you again soon!Best regards,John NGM

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Joseph, it's wonderful to hear that you had a positive experience at the SpringHill Louisville Hurstbourne North. Thank you for your praise! Our team members strive to create a friendly and efficient environment for all our guests. Knowing that you found us to be one of the best hotels you've visited this year is genuinely a great compliment. We certainly look forward to welcoming you back next year!Thank you,John NGM

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Theresa, it's wonderful to hear that you had an excellent experience at SpringHill Louisville Hurstbourne North during your visit to Louisville. We appreciate your positive feedback and look forward to hosting you again in the future.Thank you,John NGM

10/10 - 훌륭해요

denis

가족 여행
Courtois Confortable
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 8일
We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Suites Louisville Hurstbourne North soon!Thanks again for leaving your feedback!Best regards,John NGM

6/10 - 괜찮아요

Miranda

가족 여행
좋아요: 편의 시설/서비스
The hotel needs some updating. Rusted hinges, deteriorating grout. Older looking.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
hank you for sharing your feedback, Barry.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.John NGM