2/10 - 너무 별로예요
Jessica
연인과의 여행
2025년 8월 11일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I arrived the hotel smelled like cesspool and it was very humid. The receptionist Arriane tells us that all their amenities are not available. She states that the elevator was not working, the pool was closed down, there was no available breakfast at all, and no A/C. She states that they are giving back refunds but if we check in the refund wouldn’t be available. So I decided not to stay at the Ramada due to all these inconvenience. I triple checked with the receptionist( Arriane) that if there was anything further I had to do so I can cancel and not be charged. She told me I didn’t have to do anything that canceling wouldn’t be necessary and I wouldn’t be charged. A day later I get charged when I never stayed at the hotel. This has been the most unpleasant and unorganized service I’ve ever experienced. I do not recommend staying or even thinking about staying at the Ramada.
Jessica
2025년 8월에 4박 숙박함