로비 좌석 공간

휴스턴 메리어트 사우스 앳 하비 에어포트 여행 후기

3.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 582개" "
평점 8 - 좋아요. 1004개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 100개" "
평점 4 - 별로예요. 1004개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 44개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Hai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice area to stay.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 24일
Dear Hai, I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future.Best, Charles Watts, GM

10/10 - 훌륭해요

Alonso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Dear Alonso, We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Best, Charles Watts, GM

10/10 - 훌륭해요

Jose 님, Beeville

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Jose, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Charles Watts, GM

10/10 - 훌륭해요

Jonathan 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Dear Jonathan, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Charles Watts, GM

8/10 - 좋아요

Brianca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really love my stay it was safe quite
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Bianca, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Charles Watts, GM

10/10 - 훌륭해요

Kimberley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable experience
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 20일
Dear Kimberley, Thank you for taking the time to share your kind review, and please visit us again. Best, Charles Watts, GM

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was the best experience of hotel stay I've had, thumbs up, will patronage again and recommend to others
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Dear Terri, We are absolutely thrilled to receive your generous feedback and to know that we provided you with the best hotel experience you've had! We appreciate you choosing us and are grateful that we will have the honor of welcoming you again. Best, Charles Watts, GM

6/10 - 괜찮아요

Loretta

2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 10일
Dear Loretta, Thank you for staying with us and sharing your experience. I am sorry that your stay was only average, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar service we strive for on a return visit. Sincerely, Charles Watts, GM

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place to stay
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Dear Jose, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Charles Watts, GM

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 편의 시설/서비스
Amazing experience!!
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Dear Chris, What an excellent rating! I am thrilled to see that you had an amazing experience, and I hope that we will be your first choice for lodging when visiting our great city. Thank you for your business, and please come again. Best, Charles Watts, GM

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very nice, and the front desk staff was great! The shuttle to the car rental was convenient and the driver was very nice!
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Dear Amanda, Thank you for sharing your experience. Your review is greatly appreciated and serves as motivation for us to continue delivering the best possible accommodations and services. Your kind words indicate that our efforts across all departments are being recognized and appreciated. We are humbled by your recognition and look forward to being your preferred hotel for future stays. Best, Charles Watts, GM

10/10 - 훌륭해요

Bryant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Dear Bryant, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Charles Watts, GM

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They checked me in early so I didn’t have to sit around and wait. Very awesome staff.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Dear Brian, We appreciate your recognition of our commitment to excellent customer service. Thank you for choosing us, and we look forward to serving you again. Best, Charles Watts, GM

4/10 - 별로예요

Ricardo

2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Dear Ricardo, Thank you for choosing our hotel and taking the time to leave a review. We are disappointed to hear that we fell short of your expectations and apologize for any inconvenience caused. We hope to have the opportunity to make it up to you in the future. Sincerely, Charles Watts, GM

10/10 - 훌륭해요

Belquis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice rooms
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Dear Belquis, I know that I am biased, but our housekeeping staff is the finest in the area. Thank you so much for being our guest and recognizing the hard work of our team in this kind review. We are thrilled that you were more than satisfied with your stay, and we hope to welcome you back soon. Best, Charles Watts, GM

2/10 - 너무 별로예요

Spencer

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Had an extremely loud party in the lobby that lasted until 2am. Hard to sleep with that going on
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Dear Spencer, I’m sorry to hear that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Charles Watts, GM

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Dear April, I'm glad that all facets of your stay met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Charles Watts, GM

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff that checked us in was awesome. We already booked another stay.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear Brian, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Charles Watts, GM

10/10 - 훌륭해요

Uriel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear Juan, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to our area. Sincerely, Charles Watts, GM

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Roshundra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was awesome. Idisnt get his name but he had dreads.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear Roshundra, We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Best, Charles Watts, GM

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Very updated nice easy parking
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear Michael, Sincere thanks for taking the time to share your review. I'm thrilled to learn about the comfort and convenience you enjoyed during your stay with us! Hosting you was an absolute pleasure, and we look forward to welcoming you back soon. Best, Charles Watts GM

2/10 - 너무 별로예요

Annajah

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never again
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 24일
Dear Annajah, We enjoyed having you as our guest and regret that we did not deliver a more favorable experience. Your satisfaction is our priority, and we hope to have another chance to regain your confidence and remain your hotel of choice when traveling to the area. Sincerely, Charles Watts GM

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ONLY one bad comment=a/c cycling constant noise
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear Linda, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Charles Watts, GM

10/10 - 훌륭해요

Lani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Only hotel I could find with 24 hr shuttle service to the airport.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Lani, I am delighted you enjoyed your stay! I sincerely appreciate you taking the time to recognize our friendly staff and the level of service they provide! It was a pleasure to host you; we hope to welcome you back soon. Best, Charles Watts GM

10/10 - 훌륭해요

Clark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need more businesses around it.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Clark, Thank you for being our valued guest and for your generous rating! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Charles WattsGM

6/10 - 괜찮아요

Christine

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice. Room was properly cleaned every day. Elevator was broken and it's impossible to get anywhere without a long line to it. Breakfast was ok.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Dear Christine, While I am pleased to hear that you found our staff and daily housekeeping to be the highlights of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations, and I regret falling short. Thank you for taking the time to share this review and for being our valued Guest. We hope you will give us another chance in the future as we are better than what you experienced. Sincerely, Charles Watts GM

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 13일
Dear Robin, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Charles Watts GM

6/10 - 괜찮아요

richard

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear richard, I apologize for any inconvenience caused during your stay. Thank you for your review and we hope to provide you with a better experience in the future. Sincerely, Charles Watts, GM

10/10 - 훌륭해요

Javier

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Javier, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Charles Watts GM

10/10 - 훌륭해요

Shantee

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Shantee, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Charles Watts, GM

10/10 - 훌륭해요

Ramon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear Ramon, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Charles Watts GM

10/10 - 훌륭해요

Pao Ling

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Dear Pao Ling, I'm glad that all facets of your stay met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Charles Watts GM

6/10 - 괜찮아요

Sara

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Mattress is like sleeping on a concrete slab.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear Sara, Thank you for taking the time to share your review. I'm very sorry that our mattress was not to your liking. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. We appreciate knowing how to serve you better and look forward to welcoming you again. Sincerely, Charles Watts GM

10/10 - 훌륭해요

Rich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy convienient friendly service would't cgange a thing!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
Dear Rich, It is wonderful to hear that you had a great experience! We appreciate you taking the time to share this review and inform other travelers of the convenience of our location and the sincere hospitality of our team! On behalf of the entire staff, thank you for being our guest, and we hope to welcome you again soon! Best, Charles Watts GM

8/10 - 좋아요

George

연인과의 여행
Liked proximity to Hobby Airport, shuttle service and food.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Dear George, Sincere thanks for taking the time to share your review. I'm thrilled to learn about the comfort and convenience you enjoyed during your stay with us! Hosting you was an absolute pleasure, and we look forward to welcoming you back soon. Best, Charles Watts GM

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was clean!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 7일
Dear Tina, Thank you for recognizing the efforts of our excellent housekeeping staff during your stay with us. We take pride in providing exceptional service to all our guests and it was our pleasure to host you. We look forward to welcoming you back soon. Best, Charles Watts GM

4/10 - 별로예요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Dear William, Ensuring the highest level of hospitality is our top priority. We apologize for not meeting your expectations and appreciate your feedback. We hope to serve you better on your next visit. Sincerely, Charles Watts GM

8/10 - 좋아요

Alexis

2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Alexis, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Charles Watts, GM

10/10 - 훌륭해요

Donnell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👌
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Dear Donnell, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Charles Watts GM

4/10 - 별로예요

Maria

별로예요: 청결 상태, 직원 및 서비스
Ac at room wasn’t working, sink clogged…
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Dear Maria, We apologize for the inconvenience caused due to the climate control and drainage issues you faced during your stay. Please be assured that we take guest satisfaction very seriously, and we regret that we couldn't provide you with a better experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Charles Watts GM

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot needs more lights
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 8일
Dear Sonia, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Charles Watts GM

10/10 - 훌륭해요

Rosie

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Rosie, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Charles Watts, GM

10/10 - 훌륭해요

Alberto 님, Homestead

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Lonnie 님, 2024년 3월 29일
Thank you

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is outstanding. The staff is extremely friendly and hospitable. Couldn't have have been more pleased.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Dear Gary, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with other travelers and us. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Charles Watts GM

10/10 - 훌륭해요

Felicity

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay
답변 제공: GM 님, 2024년 1월 26일
Dear Felicity, Thank you for taking the time to leave us a review! We love to hear that our guests are happy with their experience! It was a pleasure to host you; we hope to welcome you again soon. Best, Charles Watts GM

10/10 - 훌륭해요

Clark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent choice
Amazing stay very affordable and easy to access I-45 going to Galveston
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Clark, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Charles Watts General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Bed were a bit too soft for my liking but room was clean. Elevator walls and door definitely can use a wipe down. Otherwise, staff was friendly and no problems.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 23일
Dear Anonymous, Thank you for taking the time to leave a review. I am delighted to hear that you enjoyed your stay with us. Your feedback is greatly appreciated, and we always strive to improve our services. I will share your kind words with the rest of our team, who work hard to make our guests feel welcomed and comfortable. Thank you again for choosing us, and we look forward to welcoming you back in the future. Best, Charles Watts General Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Dear Karen, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Charles Watts GM