Southeast Houston, a neighborhood in Houston, is home to The Ugly House. NRG Park is a notable landmark and some of the area's popular attractions include Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Toyota Center. Visit our Houston travel guide
The Ugly House provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Room features
All guestrooms at The Ugly House boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
More amenities include:
Kitchens with full-sized refrigerators/freezers, microwaves, and ovens
Private yards, wardrobes/closets, and separate sitting areas
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's idlobby mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone prior to arrival to arrange check-in.
Renovations and closures
This property is closed from August 16 2025 to September 15 2027 (dates subject to change).
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Frequently asked questions
Is The Ugly House pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Ugly House?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at The Ugly House?
Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is The Ugly House located?
Located in Southeast Houston, this guesthouse is within 9 mi (15 km) of Houston Sports Park, NRG Stadium, and MD Anderson Cancer Center. Toyota Center and Rice University are also within 9 mi (15 km).
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