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선라이즈 가든 비치 리조트 - 올 인클루시브 여행 후기

5 out of 5
선라이즈 가든 비치 리조트 - 올 인클루시브
20 Km Safaga Road, Hurghada, Red Sea, Hurghada

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 223개 이용 후기 중 129개" "
평점 8 - 좋아요. 223개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 223개 이용 후기 중 20개" "
평점 4 - 별로예요. 223개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 223개 이용 후기 중 6개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Shady

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff , food was great
2024년 3월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 4월 22일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 - 좋아요

Sedat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time relaxing with family
Had an enjoyable 8 day stay with our 19 year old daughter. Service is impeccable. Lots of food choices in the buffet for all meals & lots of included a la carte restaurants for evening meals. We had no problems getting reservations, even on the same day or more choices if you booked for the following evening. For a 5 star hotel & with everything else being so fabulous the only let down were the drinks choices which were disappointing. Drinks & Cocktails were very basic with not much choice. Even with only having local spirits, they could make some ice-cream cocktails. We would return though as everything else was great.
2024년 1월에 8박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 29일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 - 훌륭해요

Suzie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stop scrolling book the Sunrise Now it’s epic
Absolutely wonderful hotel with brilliant friendly staff - I heartily recommend staying here the staff can’t do enough for you Sherif the new general manager is amazing and look out for Boushra and Osman in the reception as they are brilliant If you land on your feet and get Ahmed serving your room then you are onto a winner he has real eye to detail. The pools are heated to 29 degrees which is lovely and the hotel is fully accessible on a motability scooter which is amazing for me - I love the new Pier which has ramps into the sea - this is our families second time here and it quit honestly just keeps getting better and better
2024년 1월에 13박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 29일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bis auf das einfallslose Essen in Ordnung
2024년 1월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 2월 29일
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! Best regards,

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Jasvinder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Returned from a week's break and can say that this hotel exceeded our expectations. Rooms are modern and clean. There's a choice of pools as well as the very fun waterpark-be prepared to climb a lot of stairs up to the top! There's seven Al la carte restaurants that you can use as part of an all inclusive deal deal. We ate at the Italian, Mexican and Asian ones and the service and food was brilliant. Top though, you need to book a reservation on the tablet in reception. We found that if you booked early in the morning, there were always reservations free for the following day. All in all, an excellent break and an excellent resort!
2023년 10월에 5박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 18일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Emmanuelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel parfait !
Parfait . Hôtel propre et récent en bord de plage. Il dispose d’un ponton où vous pourrez voir de multitude poissons, des raies etc… les restaurants sont garnis. Les chambres spacieuses. Les animations super ! Bref je recommande !
2023년 10월에 6박 숙박함
답변 제공: Guest Experience Team 님, 2023년 11월 2일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

8/10 - 좋아요

Berat

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Familienhotel.sehr sauber.Zimmer sind einwenig klein.Service kann gesteigert werden.Restaurant könnte einige Tische mehr vertragen. Strand schön und ruhig. Internet funktioniert nicht immer.
2023년 7월에 9박 숙박함
답변 제공: Front Office Team 님, 2023년 7월 27일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Ahmed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks again
The hotel location was great, the beach was very nice and no litter, kids had a blast on the pool and the staff were super friendly and catered the whole family. The whole staff from reception to housekeeping were amazing even the maintenance team were professional. When it comes to food they served all cuisine special thanks to chef Mohamed. Animation team were highly active and lots of activities were ongoing. Slides were well maintained and safe and life guards were always alert. Definitely will be come back again. Thank you for the ultimate experience.
2023년 7월에 4박 숙박함
답변 제공: Front Office Team 님, 2023년 7월 12일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Nazly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful
Amazing experience, the whole staff are very friendly and professional. Main restaurant was amazing big variety of food and different cuisine, special thanks to chef Mohamed. Animation team were amazing, the kids had a blast as well as me. I will definitely come back soon.
2023년 7월에 4박 숙박함
답변 제공: Front Office Team 님, 2023년 7월 12일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 - 좋아요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was going to give five stars but there were two things that altered the overall positive experience of our trip. The first is that waitors aren't allowed to accept tips. All tips go into the tip jar. Sounds fair on first thought. But in reality it looked to me (and i could be wrong) as if the waitors were constantly being watched by the multiple managers in white and blue shirts. So to me it appeared as if the waitors were acting more out of fear of getting reprimanded rather than out of motivation to do a good job in order to get a tip. I mean Egyptians are used to working for tips. But that's clearly a management decision to appeal to Europeans who aren't used to constant tipping. The second thing that i thought could be improved was the music. The animation team played the same songs over and over again that are played at resorts all across the world. Hearing "I will survive", "country roads, take me home", or "Barbie Girl" is not why i flew all the way to Egypt. Egypt is the music hub of the middle east and Egyptian music is far easier to dance to than European and American music. Other than having Egyptian staff at the resort it didnt feel like Egypt. It felt more like Mallorca. The food was pretty good. The salad bar was abundant although the quality of the food wasn't too high. For the price we paid it was appropriate but definitely not 5 stars. The animation team was extremely motivated and made this hotel special. All of them tried very hard to involve the guests
2023년 5월에 4박 숙박함
답변 제공: Front Office Team 님, 2023년 5월 22일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

2/10 - 너무 별로예요

Miroslav 님, Prague 5 - Radotin

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Worst experience ever by being physically attacked by a east European guest and hotel management discouraging you to call police as it happened on our last day. The lenghty investigation would delay our departure, they said. Stay away from resorts with a former East Block clientele.
2023년 5월에 16박 숙박함
답변 제공: Front Office Team 님, 2023년 5월 22일
Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! Best regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SUNRISE hotels always a sucess
It is such a lovely Resort. Very clean every where - the garden is so beautiful. The room was so nice and our housekeeper - simply the best. All employees are hardworking, doing their very best so so helpful.
2023년 4월에 7박 숙박함
답변 제공: Front Office Department 님, 2023년 5월 4일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 - 훌륭해요

Mohamed 님, dublin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a last minute decision because we had to cancel a reservation in another hotel. I read the reviews and decided on this one because it was rated extremely high as a family friendly and we were not disappointed. We took the family suite a spacious two bedroom, two bathroom unit. The children room is very cute with small desk and nice decorations so my kids loved it. The hotel has everything you want, amazing wide variety of food, several swimming pools and a decent sized aqua park. It has it's own beach and if you love snorkeling you can take a walk to a nice area with a bice coral. There is also a diving center. Close to shopping. The best was the staff. They greet you with a big smile and try their best to accomodate. Special thanks to Fahd froom room service who was extremely accomodating and helpful, Hamada from the swimming pools, Kareem a young chief from kitchen. But most staffs were amazing and you can see that they enjoyed their work. I definitely recommend it and I will go back in the future.
2023년 4월에 3박 숙박함
답변 제공: Front Office Department 님, 2023년 5월 4일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 - 훌륭해요

Bob

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly & trying to accommodate our needs
2023년 4월에 7박 숙박함
답변 제공: Front Office Department 님, 2023년 4월 15일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 - 훌륭해요

Annunziata

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schöner Resort wo man sich als Gast super willkommen fühlt. Sehr gepflegt und alles freundlich und kompetent- würde ich wieder hingehen
2023년 3월에 4박 숙박함
답변 제공: Front Office Department 님, 2023년 3월 24일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

6/10 - 괜찮아요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Sono molto amareggiata perché durante il soggiorno ho tentato più volte di mettermi in contatto con Hotel.com. Purtroppo non sono stata avvisata che in questo bellissimo hotel ci sono ben 3 cantieri . Uno di questi situato proprio davanti alla mia stanza che ho pagato e te per la vista mare e per la vicinanza alla spiaggia, visto che con me era la mia mamma di 70 anni! Dalla mattina alle 8 fino alle 17:30 non stop ci sono 2 Martelli pneumatici e generatori di corrente che non si fermano per un solo attimo. La cosa più vergognosa e che l’ho pagato a un prezzo normalissimo…. Avrei avuto il diritto di essere avvisata in modo da valutare un altro hotel… per questo motivo sto valutando di avviare una pratica di querela in promos con hotel.com perché io , mia sorella e mia mamma eravamo andate per rilassaci. Tutt’altro sono tornata veramente esausta! Erano le mie uniche ferie, e non ho potuto riposare!
2023년 3월에 8박 숙박함
답변 제공: Front Office Department 님, 2023년 3월 24일
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! as per our last meeting with you during your stay that you were satisfied with the hotel action.

10/10 - 훌륭해요

Betina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this is the second SUNRISE resort we visited and again it was great. Rooms and service is great. Clean, the pools are watched carefully which is handy with small kids. Food is pretty good at the buffet restaurant. Service can somewhat be less or missing certain finesse, but they do their best and that is appreciated. If you are bothered by the sales men (excursions, spa etc) approaching you when at the pool, you can get a red flag at the towel center to let them know you want to be left alone. Overall a pretty good experience once again.
2023년 2월에 9박 숙박함
답변 제공: Front Office Department 님, 2023년 3월 7일
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Victoria 님, Crystal Lake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to return!
2023년 2월에 7박 숙박함
답변 제공: Front Office Department 님, 2023년 2월 28일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Resort ist super sauber, weitläufig und sehr schön gemacht. Es gibt mehrere Restaurants und dadurch ist das Essen sehr abwechslungsreich und die Qualität ist sehr gut. Das Personal ist sehr zuvorkommend und freundlich. Besonders gut hat uns die Animation gefallen. Jeden Abend gibt es Kinderdisco. Unsere Tochter hat es geliebt. Danach Abendprogramm mit Verschiedenen Themen. Danke an Asteka, Dima, Ahmet, Beso, Osman und das restliche Team 👍 Die Poolanlagen sind sauber, gut aufgebaut und sicher für Kinder. Mehrere Life Guards haben alles um Blick. Die Rutschen sind toll für Gruß und Klein. Der Spa-Bereich ist auch zu empfehlen. Wir haben einen tollen Urlaub verbracht und werden bestimmt wiederkommen.
답변 제공: Front Office Department 님, 2023년 2월 11일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Amir Esfandiar

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es war alles einfach super!!! Service, Restaurants, Pools, Strand und Animation verdienen mehr als 5 Sterne!!! Toller Urlaub für Klein und Groß!!! Wir werden bestimt wiederkommen!!! Besonderen Dank an Asteka, Moose, Beso und Ahmed aus dem Animationsteam, die für abwechslungreiche Unterhaltung und unsere gute Laune gesorgt haben. Unsere Tochter liebte die Kinderdisco!!! Das Personal ist super zuvorkommend und freundlich. Die Wettergarantie ist sowieso gegeben (Tipp: in den Wintermonaten sollte man ein Sweatshirt für die Abende mitnehmen)
2023년 1월에 7박 숙박함
답변 제공: Front Office Department 님, 2023년 2월 6일
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 - 훌륭해요

Fina

2023년 1월에 4박 숙박함
답변 제공: Front Office Department 님, 2023년 3월 7일
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Vladimir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Experience Team 님, 2023년 11월 18일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Ludmilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal ist super und freundlich und zuvorkommend, nicht aufdringlich. wenn man nicht gestört werden möchte, kann man sich für den Pool/Strand rotes Fänchen holen, dann wird man von gar keinem angesprochen. Kinderclub ist toll. Eigentlich darf man die Kinder dort nicht abgeben, sonnst wollen die nicht mehr da raus.
답변 제공: Front Office Department 님, 2022년 11월 3일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 - 좋아요

Omid

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super god hotel
2022년 10월에 6박 숙박함
답변 제공: Front Office Department 님, 2022년 10월 21일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

mohamed

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place
2022년 8월에 3박 숙박함
답변 제공: Front Office Department 님, 2022년 9월 1일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
2022년 8월에 3박 숙박함
답변 제공: Front Office Department 님, 2022년 8월 24일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Ahmed

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
2022년 8월에 4박 숙박함
답변 제공: Front Office Department 님, 2022년 8월 24일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
2022년 8월에 4박 숙박함
답변 제공: Front Office Department 님, 2022년 8월 24일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
2022년 8월에 4박 숙박함
답변 제공: Front Office Department 님, 2022년 8월 24일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 - 좋아요

Mina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good but need more cleaning from all types of insects
2022년 7월에 5박 숙박함
답변 제공: Front Office Department 님, 2022년 7월 30일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 - 훌륭해요

enas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really wounderful in all aspects,beach,rooms,food,intertainment,workers are very polite,it is the best in hurghada
2022년 7월에 4박 숙박함
답변 제공: Front Office Department 님, 2022년 7월 30일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 - 좋아요

Islam

2022년 6월에 4박 숙박함
답변 제공: Front Office Department 님, 2022년 6월 22일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

2/10 - 너무 별로예요

IHAB

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice until my kid and myself got afood poison throwing up and diariah all night and we told the reception manager he said not from us you maybe ate something outside we didn't we just had drinks on the way until we ate the snacks at the hotel I paid full board but my son and I only were able to eat cup of soup and just water because of the nausia we had during our stay. Then my wife went to get a massage and since we are in Egypt we taught everything in Egyptian pound they gave her receipt look to everyone reads it 2006 that mean 140 dollar then when she went to pay they charged her 3800lb and told her it was 200 euro the 6 they said euro sign whythey show her the price in euro and we are American in Egypt it was very deceiving and when I talked to the manager he was sarcastic he said your wife is adult and should know if she doesn't know she should ask , it's only 60.00 different which is not big deal but the way they handled it was like a scam
2022년 6월에 3박 숙박함
답변 제공: Front Office Department 님, 2022년 6월 15일
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort!

10/10 - 훌륭해요

Fariha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The resort is lovely and huge. Lots of things to do and see around the resorts. Restaurants around, we wish we could have tried more but they were fully booked. All inclusive menu for breakfast was pretty much the same - was ok. Lunch was hit and miss and dinner was good. Pools are fantastic! Staff are great and very helpful. Downside was the faulty room door. We requested for someone to look at it on two days and no one ever turned up. Eventually we just left the door closed without actually it being securely locked.
2022년 6월에 3박 숙박함
답변 제공: Front Office Department 님, 2022년 6월 15일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 - 훌륭해요

Nabil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe hotel
Hotel magnifique et propre, piscine chauffée, belle plage et on mange super bien. Rapport qualité prix excellent.
2022년 2월에 7박 숙박함
답변 제공: Front Office Department 님, 2022년 4월 14일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 - 좋아요

Hesham

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is ok Rooms not good a lot of problems Staff very friendly Activities all day is excellent Kids club need more activities for kids Food is excellent except Dessert Aqua is excellent
2022년 2월에 3박 숙박함
답변 제공: Front Office Department 님, 2022년 2월 13일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

2/10 - 너무 별로예요

Michal

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were so disappointed and dissatisfied with our stay at this hotel, the place is over crowded, room wasn’t clean, linen was dirty and unchanged “see photo “ front reception staff was unwelcoming and unfriendly, reception itself was unpleasant with no AC functioning, dining room was a total mess, hot no AC also smells funky, staff unwelcoming as well, No order at all! Food was mediocre. Mamlouk was a bit cleaner and food was decent. Beach wasn’t too bad, the staff establishment wide wasn’t happy with their jobs and makes you feel unwelcomed . The room was so dirty, floors cabinets bathroom and even main hallway outside room, had to change keys everyday because they would just stop functioning.. so terrible… the thing that was most disgusting in the room was the bed linen which was so dirty and you can tell it’s not washed.. housekeeping guy would knock on the door every evening to basically say hi and wait for tips. So unprofessional, it’s not like you actually cleaned the room properly. During checkout they didn’t even bother asking how was the stay, which tells you a lot about how they run business. We ended up leaving and staying in another hotel which was a bit pricier but definitely enjoyed it “Steignberger Aldau” I would highly recommend this one. AND HIGHLY NOT RECOMMEND SUNRISE TO ANYONE. Oo forget to mention the cafe outside on the beach, forget the name but it had like the nubi style, serves hookah and drinks and play Egyptian music.. that was nice and the owner w
2021년 9월에 3박 숙박함
답변 제공: Mohamed Ashour 님, 2021년 12월 8일
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Aqua Joy Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort!

10/10 - 훌륭해요

Ashraf

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Vacation
We really enjoyed our stay at Sunrise Garden, my kids loved it so much, Aqua Park is very fun, beach is amazing, food is good and lots of varieties and options, All Stuff are working around the clock to make your accomodation as much as happy and comfortable. Difinetely will visit again
2021년 10월에 4박 숙박함
답변 제공: Mohamed Ashour 님, 2021년 12월 8일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

10/10 - 훌륭해요

Mostafa

2021년 9월에 4박 숙박함
답변 제공: Front Office Team 님, 2021년 12월 8일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

10/10 - 훌륭해요

hany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent facility
Our stay was good excellent facility the pool was good the beach was excellent the service was excellent the animation team are trying to keep us enjoying all the time the food was excellent The only drawback was the guest relation manager was very tough in handling our objections
2021년 10월에 2박 숙박함
답변 제공: Front Office Team 님, 2021년 12월 8일
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

8/10 - 좋아요

Waleed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall nice
Everything was great except the service at pools bars and the room furniture was old. Reception was great. Thanks Hamdy, Sherif and Mohamed. Asian restaurant staff was fantastic.
2021년 9월에 4박 숙박함

8/10 - 좋아요

catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chambre grande attention il y a des chambres avec 2 lits et non un grand Cadre très agréable Une seule grande piscine pour tout le monde sinon il y a une piscine avec toboggans
2021년 8월에 19박 숙박함

10/10 - 훌륭해요

Mohamed

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

NOHA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Guest Experience & Quality Dep 님, 2021년 7월 22일
Dear Omar, Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back SUNRISE Garden Beach Resort - Select-in the near future. Best Wishes Guest Experience & Quality Department

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly animation team. Maxican resturant is the best. House keeping needs improvement.
2021년 7월에 4박 숙박함
답변 제공: Guest Experience & Quality Dep 님, 2021년 7월 22일
Dear Value Guest , Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back SUNRISE Garden Beach Resort - Select-in the near future. Best Wishes Guest Experience & Quality Department

10/10 - 훌륭해요

ADRIANA

2021년 7월에 3박 숙박함
답변 제공: Guest Experience & Qaulity Dep 님, 2021년 7월 22일
Dear Adriana , Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back SUNRISE Garden Beach Resort - Select-in the near future. Best Wishes Guest Experience & Quality Department

10/10 - 훌륭해요

Saged

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay , we enjoyed and everything was more than great . staff , Resturant and amenities very nice
2021년 6월에 3박 숙박함
답변 제공: Guest Experience & Quality Dep 님, 2021년 7월 22일
Dear Saged , Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back SUNRISE Garden Beach Resort - Select-in the near future. Best Wishes Guest Experience & Quality Department

10/10 - 훌륭해요

Sherif

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 6박 숙박함
답변 제공: Guest Experienece & Quality Dep 님, 2021년 7월 22일
Dear Sherif , Thank you so much for taking the time to share you review about your recent stay with us. We truly appreciate your high appraisal of our staff and facilities and are so pleased that you had a memorable vacation with us. We hope to have the pleasure of welcoming you back SUNRISE Garden Beach Resort - Select-in the near future. Best Wishes Guest Experience & Quality Department