“I could’ve given this property a much higher rating because the room was nice, the location was convenient to where I needed to be in Kansas City, and the price was right. Unfortunately, the toilet in my room ran constantly, and the noise was annoying unless I kept that door closed. I notified the front desk, but it was pretty late at night when I checked in and the very sweet clerk was alone and so I told her it was fine to leave it until the next day – that I could live with it overnight, but...