이모타 빌라

“Nice location and great room size. Nice lounge with a good dj and outside atmosphere. But breakfast was botched. The catering staff was totally unprepared for something they do every day or busy weekend. We had to wait an hour for breakfast items to be replaced. Once the food was brought out, out of the 4 staffers in the room only one was allowed to serve the buffet. After the guests yelled at them to assist the server, then another staffer joined to serve. Besides that, grounds was...

“The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I...