"Upon arriving in our room, we noticed a strong odor that smelled like toilet or drain water. At first, we assumed it might be because there were no windows, so we left the fan running while we went out. However, when we returned several hours later, the smell had become much worse and had spread throughout the entire room, resembling old drain water.
As a result, we had to be moved to another room, causing us to miss our lunch reservation. Unfortunately, the issues continued in the second room. The Wi-Fi did not work at all, and neither did the DVD player. When we contacted the front desk, we were informed that the TV was not connected. It felt like one problem after another.
We were unable to fully enjoy our stay due to the lack of functioning amenities. On top of the Wi-Fi issues, we had to call maintenance during our stay to repair the DVD player near the pool area, which further interrupted our experience. Overall, our stay was disappointing due to the multiple room and amenity issues we encountered."
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