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Hotel Batzenhäusl

3.5 star property

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Located close to Bergisel Ski Jump and Ambras Castle, Hotel Batzenhäusl provides a free breakfast buffet, a fireplace in the lobby, and a bar. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 7 2025 to August 6 2027 (dates subject to change).
The property will be renovating from March 17 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Batzenhäusl pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Batzenhäusl?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Batzenhäusl?

Check-out is at 11:00 AM.

Where is Hotel Batzenhäusl located?

Located in Igls, this hotel is 2.3 mi (3.7 km) from Bergisel Ski Jump and 2.3 mi (3.7 km) from Ambras Castle. Hofburg and Golden Roof are also within 6 mi (10 km).

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely fantastic at this clean, cozy and welcoming property in a small town just outside Innsbruck. Late checkin was handled easily, breakfast the next morning was terrific, and Igls was gorgeous and walkable. We will absolutely stay again!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Lovely old hotel, tastefully decorated. Wonderful staff, lovely food Highly recommended
Stayed 1 night in Feb 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free bus ticket to move in town
Stayed 4 nights in May 2025
Verified

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Haus und schöne Zimmer, alles Bestens. Wir haben, da wir nicht in der Saison waren, im Hotel Äigis gespiesen. Es war sehr gut!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Melanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel sehr gut, Mitarbeiter benötigen Sprachkurs

Also grundsätzlich kann man zu dem Hotel selbst nichts aussetzen. Die Lage für Innsbruck ist sehr gut. 12 Minuten mit dem Auto hinter der Skisprungschanze, das Hotel ist sehr sauber und das Frühstück war auch ok. Aber das große Minus kam beim Einchecken. Die Verständigung ging nur auf Englisch, weil kaum Deutsch vorhanden, was wir eigentlich von einem Hotel in Österreich schon erwartet haben, auch wenn sie sich Mühe gaben. Der Kellner oder wer das auch immer war bei der Bar, war sehr unhöflich. Ich meine wir wollten um 22:30 Uhr noch einen Baileys trinken, da wurden wir sehr barsch weggeschickt, dass die Bar schon zu hat und wir wurden von oben bis unten gemustert, als ob wir es nicht Wert waren. Auch er konnte kaum ein Wort deutsch. Es hat uns schon sehr erschreckt. Also auch wenn das Hotel sehr gut war, wenn der Service nicht stimmt, kommen wir leider nicht wieder. Bei einem 4-Sterne-Hotel erwarten wir etwas anderes.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service
Sehr nettes Personal, wir haben uns wohl gefühlt.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Trevligt hotel men hade dåligt sprut i duschen tyvärr.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Norman

Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Marcia

Stayed 1 night in Feb 2025