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"The rooms are absolutely amazing and unbelievably beautiful. The staff was incredibly nice and helpful. The breakfast was very nice and traditional. They also provided traditional robes, socks, and sandals to wear to breakfast. There is not a lot of dining options around or much to do. If you have time, take a taxi to the bel-air park. I will definitely visit again. "

"Amazing selection of private onsen. So many open air mineral baths to choose from! So relaxing with a traditional Japanese feel "

"Clean and beautiful room with in room onsen. Amazing and loved it "

"I had booked this hotel thinking it was standard, but it was Japanese style: tatami floor, floor mattress, and no private bathroom (shower). The room did have a toilet, sink, closets, tv, electrical kettle, etc… yet despite not having my own shower was not a big deal. They offer bathhouse: very clean, spacious, with multiple pools (hot water) cold tub, sauna and even an outdoors onsen! Overlooking the river! Fall asleep sleep to a running river, and waking up to it was so soothing. The staff was friendly and helpful, overall i had a fantastic stay and would book again. "

"In my stay of 2 nights, we met one staff only, at the front desk. We could not see one more, wherever at onsen or lobby or shop. Efficent management ?? I could not judge."

"The architecture was beautiful and sophisticated - Very Japanese and very clean. The rooms were the best we experienced in Japan. The food was impeccable. The Onsen was gorgeous. The service beyond five star. Yes go and experience this hotel it is truly amazing!"

"Tu en room was absolutely stunning with the private hot tub. Don’t bother eating there though. It s a waste of your money. The shuttle was very convenient to get to the train station and visit."

"Beautiful property. By the river. Extremely quiet and right in the centre"

"The staff was super friendly and helpful with answering any questions we had. Family of four and everyone had their own bed with robes to walk around the property. Breakfast was great! Will be coming to visit again. "