Jebudo, Hwaseong hotel rooms at the Independent

"Extremely disappointing stay – Poor service and functional issues I am writing this review as I have never experienced such a lack of customer care in all my travels. During my 5-night stay, I had to move rooms twice due to persistent Wi-Fi connection issues. To make matters worse, I was charged an extra 10,000 KRW per day just to access a room where I could watch Netflix, which should have been a basic expectation given the circumstances. Despite these major inconveniences, the front desk staff never offered a single apology. It felt like the hotel invested heavily in "showy" furniture that looks good in photos but lacks any actual functionality or comfort. This was a stay with zero consideration for the guest’s experience. I would not recommend this place if you value service and reliability."

"I would say one of the best hotels in in Chan,. Next to a nice park that is both modern and clean. The whole area around the hotel is very safe and has aesthetic appearing buildings. There’s a Lotte Mart that is next-door. There are plenty of restaurants to choose from. Highly recommend."

"Do not stay at this hotel! Especially if you are a foreigner. The staff is very much incompetent and will lie to avoid accountability of their wrong doing. My stay was for a week and the one time I requested housekeeping my personal items were thrown away. No sense of urgency to help me and no consideration in trying to make it right. Save yourself the headache and book at one of the other countless hotels in the area. "

"So clean!"

"Very clean room Staffs are very kind. Small kitchen but has everything I needed. Parking was free, located in the same building. "

"Fantastic hotel in a great location with subway connected to hotel. Staff lovely and helpful, room and beds comfortable. Very clean. Lovely breakfast."

"Very clean, quiet, and comfortable."

"Everything was good. I’ll come back. "

"I did not have breakfast. Room far too hot. Staff could not help; told me to wait once the floor heating was turned off. Explained I had done so a few hours earlier & it hadn't cooled. Just shrugged & left. No concierge help getting luggage to taxi on leaving. Staff were always polite but utimately not helpful. Have stayed in other hotels where staff were proactive with any problems - e.g. a fan was brought to my room and set up for me when temperature could not be adjusted. Unimpressed with '5 star' rating. No instructions or information in room as to wifi access or how anything worked, including tv. "