객실에서 보이는 전망
예약 가능 여부 확인

트웬티퍼스트 플로어 360 스위탑 호텔 여행 후기

트웬티퍼스트 플로어 360 스위탑 호텔
Ben Yehuda 34, Jerusalem

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 338개 이용 후기 중 210개" "
평점 8 - 좋아요. 338개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 338개 이용 후기 중 19개" "
평점 4 - 별로예요. 338개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 338개 이용 후기 중 19개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

AYONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service was responsive and clear-cut. The rain seeped into the windows, but the cleaning people took care of it. Overall I really enjoyed the stay here. The heating was good, and the bathroom and bedroom were exquisite.

10/10 - 훌륭해요

CHEOL WOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel front desk가 저녁 8시-오전 8시는 닫는 것 이외에는 특별한 불편함이 없습니다. 좋은 호텔입니다...

10/10 - 훌륭해요

SIEUN 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5일동안 머물렀는데 객실도 정말 깨끗하고 크기도 마음에 들었습니다. 침구와 침대 메트리스도 편안했구요` 호텔의 위치도 벤 예후다 거리에 있어서 어딜 가더라도 편했습니다. 다만 아침 조식을 매번 나가서 레스토랑에서 먹어야하는 번거로움이 있었습니다. 그 외에는 다시 예루살렘에 간다면 꼭 다시 머물고 싶을정도로 만족스러웠습니다.

10/10 - 훌륭해요

Abraham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
easy check in. very friendly helpful staff wasn't able to use AC
2024년 1월에 3박 숙박함
답변 제공: Oz, Reception manager 님, 2024년 4월 7일
Thank You Abraham for your great review. For future stay please note we are available 24\7 to help with any problem that might occur during the stay.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very beautiful , great location , very comforatble , i recomend it a lot !
2023년 10월에 2박 숙박함
답변 제공: Oz, Reception Manager 님, 2024년 4월 7일
.Thank you for your recommendation dear ElizabethHoping you will come to stay with us again.

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
2023년 10월에 6박 숙박함
답변 제공: Oz, Reception manager 님, 2024년 4월 7일
Thank you very much Stephen for your kind words.We are happy to hear you had a lovely stay and hoping to host you again in the future.

8/10 - 좋아요

Izhak

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Oz, Reception manager 님, 2024년 4월 7일
Thank you Izhak for your warm words. You are always welcome in our hotel.

10/10 - 훌륭해요

SON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good trip with excellent hotel.
2023년 9월에 4박 숙박함
답변 제공: Oz, Reception manager 님, 2024년 4월 7일
Thank you Son. We hope to see you again in the future.

8/10 - 좋아요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Oz, Reception manager 님, 2024년 4월 7일
Thank you Bernard for your great review.We are happy to hear you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Oz 님, 2023년 8월 31일
Dear Guest, Thank you for staying and for your great review

10/10 - 훌륭해요

Scott

Views are great especially facing old city
2023년 8월에 3박 숙박함
답변 제공: Oz 님, 2023년 8월 15일
Thank you for your review ScottWe will be happy to host you again

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Penthouse luxury!
This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
The view from our apartment. Amazing!
2023년 7월에 4박 숙박함
답변 제공: Oz 님, 2023년 8월 15일
Stephen thank you so much for your lovely review. It would be our pleasure to host you again in the future.

8/10 - 좋아요

Carmelita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
2023년 7월에 4박 숙박함
답변 제공: Oz 님, 2023년 8월 15일
Thank you Carmelita for your kind words

10/10 - 훌륭해요

eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Magnifique vue sur Jérusalem et à pied de Ben Yehouda street… très active en soirée.
2023년 7월에 2박 숙박함
답변 제공: Oz 님, 2023년 8월 15일
Eric Thank you very much for staying with us.You are always welcome in the future.

10/10 - 훌륭해요

Mariya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms and location is good
2023년 6월에 2박 숙박함
답변 제공: Oz 님, 2023년 8월 15일
Thank you Mariya for your lovely reviewWe are happy you enjoyed the spacious of our rooms.

10/10 - 훌륭해요

juan carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esta muy bien localizada. A solo 10 minutos caminando a la ciudad vieja. El lugar es amplio y cómodo. Lo recomiendo
2023년 7월에 6박 숙박함
답변 제공: Oz 님, 2023년 8월 16일
Thank you Juan Carlos for your warm words. You are always welcome in our hotel.

10/10 - 훌륭해요

fred

2023년 6월에 2박 숙박함
답변 제공: Oz 님, 2023년 8월 16일
Thank you Fred for your perfect review. We will be happy to host you again.

8/10 - 좋아요

Daniel

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel provides great space for the family ina central location in Jerusalem. They provide good breakfast vouchers to get you out and into the city with a full tummy in the morning from a local eatery. While the rooms were spacious everything in them was breaking or on the cusp of breaking. Faucets falling off, multiple door handles falling on the floor, stair railings wobbling and keeping you safe with just a tiny screw, beautiful island in the kitchen that falls over when you lean on it, and mold in the bathrooms. It felt like the room was designed to look good in a photo but was not ultimately maintained for actual guests. The rooms served us well and provide spectacular views of the city. On the next visit I will still consider using this hotel but will definitely look for alternatives.

4/10 - 별로예요

Alon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our department was not clean - to say the least: rice in sink, hair in bathroom and more The toilet seat was broken as were mirror,s.
2023년 6월에 3박 숙박함

8/10 - 좋아요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It doesn’t look like a hotel from the outside. But when you go to 21 st floor there’s the apartments. Excellent view! So much to do around. Very walkable. Excellent breakfast from local venders. Friendly staff too. A couple minor maintenance issues but the rooms are comfortable and have everything you need.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Rene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AWESOME apartment hotel
This apartment hotel is AWESOME. Two-level suite, so actually the 21st snd 22nd floors. 12 or 13 units around the 21st/22nd floors. Kitchen with appliances, dishes, cookware, etc., dining room/living room, and bathroom, downstairs. Large bedroom and bathroom with hot tub bath/shower upstairs. Nicely furnished, comfortable bed. Picture window along the width of the downstairs. In addition to a traditional dining room table, there was a bar-type table along the entire width of the picture window with high-top chairs so that you could eat or drink wine while enjoying the beautiful view. Our unit looked north in the direction of the Knesset and the Chords Bridge (aka the Bridge of Strings). There was a telescope next to the window. What a great extra! Very conveniently located. Right across the street from one end of the pedestrian area of Ben Yehuda Street and the bus stops to go anywhere in Jerusalem. (You'll need a Rav Kav transit card for the buses and trains.) Lots of good shopping and eating on or right off of Ben Yehuda Street. The apartment came with breakfast vouchers for 3 cafes and restaurants very nearby. The only negative about this apartment is the twisty staircase between the 2 levels. We decided to keep our suitcases downstairs rather than carry them up the narrow winding staircase. The next time we come to Jerusalem, this will be our FIRST CHIOCE of hotels.
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Brian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was not rendered by the hotel. I showed up to the hotel to check in and nobody was there to answer the interphone or be available during our arrival day, therefore; I could not use the service. I left the hotel without knowing where to go at 5am. The least that the hotel could do is a refund, but not even. I paid for a service that I have never used. I am warning everybody DO NOT to go to this hotel EVER.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Kunhao

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel so SORRY to write a late review, so many stuff to catch up after I came back from my Israel trip and finally I can share my experience here. We stayed in this amazing hotel for three nights between Apr 01 to Apr 04 when we traveled to Jerusalem. The hotel is in a very convenient location close to restaurants, shopping area, train/bus station and even have a HUGE local market nearby which we were there everyday (actually serval times in a day!)to try all kinds of local street food and fresh fruit and vegggie. The manager and staffs are very friendly to us. On the first day there was a issue with the air conditioning. After we talked to the manager Oz and the owner, you know what? He actually gave me a great offer that I could not refuse and upgrade us to the president suite which is facing right to the Temple Mount. what a magnificent view! I will never forget such a nice view in my life. Thank you so much Oz! I will definitely comes back again. I have already missed Jerusalem and Israel. This is the best place I have ever been!
2023년 4월에 3박 숙박함
답변 제공: Oz 님, 2023년 5월 28일
Dear Kunhao Thank you so much for your kind review. I'm sure I'm speaking by the name of everyone here when I say that you were absolutely fantastic guests and it would be a true pleasure to host you again in the future.Best regards and please book again Yoel, Oz, Anas and the rest of the 21stFloor family!

6/10 - 괜찮아요

Moshe

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Kind of a let down
It wasn’t the cleanest. Found some hair in the bathroom and on the towels. It was comfortable though. However, there was no air conditioning. The pictures posted were very deceiving. I would give this place a 3/5.
2023년 1월에 3박 숙박함
답변 제공: Oz 님, 2023년 1월 16일
Thank you for your review Moshe.We put cleaning of course on the top of our list and if the guest is still not happy we will send the cleaning staff again as much as necessary to ensure till the guest is satisfied. As for the pictures, there were taken when the hotel was brand new so there might be some difference as in any hotel. We are in a process of renovating and improving the suites. Your suite has just been renovated with new wall care and new accessories have been added.For your last point about the AC, during the winter the all hotel's system is switching to heat mode.

2/10 - 너무 별로예요

Marshal

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 5박 숙박함

10/10 - 훌륭해요

MINDEL

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very happy though a little difficult with car parking and strollers narrow exit way
답변 제공: Oz 님, 2023년 1월 16일
Thank you for your kind words Mindel We made parking instructions to the more convenient parking more clear

8/10 - 좋아요

Jill

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Great location
Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing
2022년 12월에 4박 숙박함
답변 제공: Oz 님, 2023년 1월 16일
Thank you so much for your review Jill We are hoping to see you again in the future!

2/10 - 너무 별로예요

Malka

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience
답변 제공: Oz 님, 2023년 1월 16일
Guest was unhappy in before she have seen the room.We did our best to please her but it wasnt enough.

10/10 - 훌륭해요

Ruben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Emplacement de l’hôtel top . Chambre atypique et très agréable . Personnel très accueillant . Je recommande vivement !!
2022년 11월에 3박 숙박함
답변 제공: Oz 님, 2022년 11월 27일
Ruben Thank you so much for your lovely reviewHoping to see you again in the future :)

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent stay. Location was perfect, staff could not be more helpful. Had choice of 3 breakfast locations to pick from each day. Two floor roomy suites.
2022년 10월에 1박 숙박함
답변 제공: Oz 님, 2022년 11월 27일
Hi Richard We are very happy to hear you enjoyed your stay with usIt would be our plesure to host you again :)

10/10 - 훌륭해요

Allison

2022년 9월에 3박 숙박함
답변 제공: Oz 님, 2023년 3월 22일
Thank you for your great review Alison. Hoping to host you again in the future :)

4/10 - 별로예요

Dorit

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Debbie 님, Aventura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located, FABULOUS panoramic views. Quiet.
2022년 8월에 3박 숙박함
답변 제공: Oz 님, 2022년 9월 7일
Dear special DebbieIt was a true plesure to meet you Thank you so much for your review Your always always welcome!

8/10 - 좋아요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and very friendly staff. Rooms were great for a family
2022년 8월에 2박 숙박함
답변 제공: Oz 님, 2022년 9월 4일
Thank you Darren for your reviewHope to see you again in the future :)

10/10 - 훌륭해요

Noah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a gem. Yoel and his team are professional, reliable, communicative, and accessible. The property is in the most ideal location, directly across the street from Ben Yehuda. Rooms are updated, very large, and private. Views are incredible.There is also a Shabbos elevator. Very affordable for what you are receiving. I'd stay here over the smaller rooms at the more expensive hotels any day. Would definitely stay here again.
2022년 7월에 4박 숙박함
답변 제공: Oz Reception 님, 2022년 8월 8일
Hi Noah :) Thank you so much for your kind review! It was a plesure to host you and your welcome at any time :)

10/10 - 훌륭해요

Edgardo

2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très agréable. Vue magnifique sur tout Jérusalem. Très bien placé. A recommander.
2022년 7월에 1박 숙박함
답변 제공: Oz Reception 님, 2022년 8월 8일
Muchas Gracias for your review (: Your always welcome

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very accommodating and always aimed to please. This is a great place for a family who needs extra space and wants nice accommodations
2022년 7월에 1박 숙박함
답변 제공: Oz Reception 님, 2022년 8월 8일
Thank you so much for your review Diana It was our plesure to have you

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 21st Floor Hotel is in the perfect place in Jerusalem. It is well-located and our room had a wonderful view of the old and new city. We could walk to the old city and there were lots of restaurants in the area. The room was clean, but there were some items in need of refreshing. The staff was really helpful and friendly.
2022년 7월에 2박 숙박함
답변 제공: Oz Reception 님, 2022년 8월 8일
Thank you Brian for your kind words

10/10 - 훌륭해요

Lior

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment hotel
Large apartments. Breakfast Is at very good coffee shop which is 2m walk. Comfortable. Service is very good
2022년 7월에 1박 숙박함
답변 제공: Oz Reception 님, 2022년 8월 8일
Thank you Lior Your welcome at any time

10/10 - 훌륭해요

Nitzan

2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Alberto

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room in terrible condition
2022년 6월에 1박 숙박함
답변 제공: Oz Reception 님, 2022년 8월 8일
Hi Alberto Thank you for your review we will be happy to have more details from you so we can know better what was the issue

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view at this hotel was second to none, 21st floor on top of an office building , its truly was a 360 degree view. Each apartment (We booked 5 apartments) Each had its own personality, and each had its bedrooms on a second floor. The amenities included espresso machines in every room as well as available 24/7 in the office pantry area. The staff was friendly and helpful. Shabatt dinner was not only excellent but also enough food for 3 meals.
2022년 6월에 6박 숙박함

10/10 - 훌륭해요

Eddie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really impressed rested with the room, great view, and the surrounding area had everything we needed.
2022년 6월에 1박 숙박함
답변 제공: yoel 님, 2022년 6월 16일
We are happy to host you And glad you enjoyed See you next time

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great friendly staff and amazing view. Quiet!
2022년 6월에 1박 숙박함
답변 제공: yoel 님, 2022년 6월 16일
We are happy to host you And glad you enjoyed See you next time

10/10 - 훌륭해요

jeremias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Somebody personally reached out to me making sure what time i will arrive. Phenomenal customer service. Breathtaking view and great location. Rooms are nice and clean.
2022년 5월에 1박 숙박함
답변 제공: yoel 님, 2022년 6월 16일
We are happy to host you And glad you enjoyed See you next time

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It’s a perfect location and a perfect place for a family. The rooms a good, but needs to be updated to be great. The staff are very helpful.
2022년 5월에 3박 숙박함
답변 제공: yoel 님, 2022년 6월 16일
We are happy to host you We are currently in the process of renovating the rooms, refreshing everything needed. See you next time

10/10 - 훌륭해요

Pamela 님, Boca Raton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with amazing view!
2022년 4월에 5박 숙박함
답변 제공: yoel 님, 2022년 6월 16일
Thanks for the accommodating response :)

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very good experience. The people working there are so kind! Omar was so accommodating. The location is amazing. I would stay there again
2022년 4월에 2박 숙박함
답변 제공: yoel 님, 2022년 6월 16일
We are also waiting for you again

8/10 - 좋아요

Adar

2022년 3월에 1박 숙박함
답변 제공: Eyal 님, 2022년 3월 20일
Thank you for your rating!