Good day,Thank you for the feedback received, we appreciate it. Will definitely have a look into the issue with the iron and bathroom facility. Looking forward to welcome you back again. Regards, John

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

Dear AC Thank you for taking the time to review our hotel. We regret that your room was not spotless and are addressing the issues you have raised with the staff members concerned. We hope to welcome you as our guest again soon.  With kind regards

Dear Glen Thank you for taking the time to review our hotel. We regret you were unhappy and wish to suggest that one of our airport hotels may better suit your needs. We hope to welcome you as our guest again soon.  With kind regards

Dear Jacques Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

Dear Lynette Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

Dear Reuben Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

Dear Emmanuel Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

Dear Hlekulane Martin Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and your valuable feedback. We hope to welcome you as our guest again soon.  With kind regards

Dear Priscillah Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and are delighted that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

Dear Josephine Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

Dear Johannes Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

Dear Aniruth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

Dear Lea-Ann Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

Dear Luis B Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

Dear Jayant Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

Dear Hessel Thank you for taking the time to review our lovely hotel and we sincerely appreciate your valuable feedback. We are pleased to advise that the Road Lodge brand is in the process of enhancing its sleep experience, which will be completed soon. We trust that you will enjoy the changes. With kind regards

Thank you for taking the time to review our hotel. We appreciate the positive feedback and will certainly give your suggestion consideration. We hope to welcome you as our guest again soon. With kind regards

Dear Johan Thank you for taking the time to review our hotel. We regret that you were unhappy and thank you for your explanation which is appreciated and will be shared with the appropriate members of management. It is always extremely disappointing when we are unable to completely meet a guest’s requirements at one of our hotels and we sincerely hope you will give us an opportunity to redeem ourselves. In the meanwhile we will continue with our commitment to kindness and service excellence. With kind regards

Dear Gareth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the positive feedback. We hope to welcome you as our guest again soon. With kind regards

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

Dear Sir/Madam, Thank you for the feedbacks, I will definitely share it with the night shift staff to ensure corrective actions is taken and refer the sink problem with the maintenance department. Kind regard, John Chiu General Manager

Dear Marius Thank you for taking the time to review our hotel. We regret that you were unhappy and will investigate how your stay could have been improved. We are committed to kindness and service excellence and hope to welcome you as our guest to our hotels again soon. With kind regards

Dear Junaid, Thanks for taking the time to review our hotel, as well as the fabulous rating of 5 out of 5! We trust that you had a pleasant stay and hope to see you again in future! Kind regards, Kelvin Clements General Manager

Dear Molifi, Thanks for taking the time to review our hotel. We trust that you had a pleasant stay, and hope to see you again in future! Kind regards, Kelvin Clements General Manager

Dear George, Thanks for your review of our hotel and we trust that you enjoyed your stay. We do have a bed and breakfast rate available when booking direct with the hotel, but this is not available when booking on Hotels.com at this stage. Kind regards, Kelvin General Manager

Thank you for taking the time to review our lovely hotel. We are delighted that your stay was as good as usual and sincerely appreciate your wonderful feedback! We look forward to welcoming you 'home' again soon. With kindest regards

Dear Sean, Thanks for taking the time to review our hotel. We trust that you had a good stay with us and look forward to seeing you again. Kind regards, Kelvin, General Manager

Dear Arthur, Thanks for taking the time to review the hotel. We trust that you had a good stay and hope to be of service to you again in future. Kind regards, Kelvin Clements General Manager

Dear Anonymous, Thanks for taking the time to review our hotel, as well as the kind comments regarding the staff managing to retrieve you pillow, much appreciated! Kind regards, Kelvin General Manager

Dear Sarah, Thanks for your review and for staying at Road Lodge Germiston, we trust that you had a pleasant stay. Kind regards, Kelvin General Manager

Dear Anonymous Thanks for your review and for staying at Road Lodge Germiston. Kind regards Kelvin General Manager

Dear Mr. Coetzer Please accept our sincere apologies for the poor service received on arrival at the hotel. The bookings were indeed all correct and in order, and the Receptionist was negligent in this regard. We will be taking corrective action against the individual concerned for her rude behaviour and further training will be conducted with all relevant staff, in order to avoid this situation from reoccurring. Thanks for staying at Road Lodge Germiston, and I trust that the rest of your stay was a pleasant one. Kind regards Kelvin

Dear Phila Thanks for taking the time to rate our hotel. We trust that you had a good stay with us. Kind regards Kelvin General Manager

Dear Anonymous Thanks for your valued feedback. We are glad to see that you had a pleasant stay and we apologise for the heater noise experienced. Kind regards Kelvin General Manager

Dear Kevin Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

Dear Lionel Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

Dear Jochen Thanks for your kind comments regarding your stay with us. Please accept our sincere apologies for not explaining the operation of the room key on arrival. We will investigate our breakfast selection, in order to implement more variety. Thanks for choosing Road Lodge Germiston. Kind regards Kelvin Clements General Manager