Find hotels near John Jay Homestead State Historic Site, Katonah from ₩146,682

"I was very disappointed in the staff in general. at the hotel the front desk check-in. She was rude. No welcome, greeting or other kindness. Our interaction with staff at breakfast was also rude. There’s no sign to explain self seating or self service. Both questions were asked of staff and their response was very rude. I’m sorry but if nothing is explained and the client is not informed, we assume certain services. When we checked out, there was no one at the desk. 9am on a Saturday. We waited. Finally after making eye contact multiple times with what seemed to be a manager wandering around the bar, he came over. Asked what we needed. Then he went into the staff office then said someone else would be with us a some point. No apology, no explanation, no service. We left the card keys and left. This all seems unacceptable at a high end Hyatt property."

"Ok"

"The whole place is under construction/renovation. Zero amenities. Pool was drained and nothing in service. Room was clean, quiet and comfortable, but nothing else as promised on the listing on hotels.com."

"If you enjoy not sleeping because of a train horn every 30 minutes this is the place for you"

"Best hotel"

"The room and hotel were very clean. The staff were friendly and informative. Parking was easy."

"Location is convenient, right off the interstate. The hotel is a bit dated, but the rooms were clean and comfortable. I would stay again. "

"The staff was incredibly kind and positive. "

"The room was comfortable and clean. Bed was comfortable. Iron was great but the ironing board was a little flimsy. Please supply more places to hang towels to dry."