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라 퀸타 인 & 스위트 바이 윈덤 조플린 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 660개" "
평점 8 - 좋아요. 1002개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 41개" "
평점 4 - 별로예요. 1002개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 32개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

4/10 - 별로예요

chris

별로예요: 청결 상태, 직원 및 서비스
It was very busy with kids and yelling
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 25일
Hi chris,We apologize if your stay was disrupted by noise from other guests. Our aim is to provide a comfortable and peaceful environment for all our guests, and we regret if this was not the case during your visit. Your feedback is valuable to us, and we will strive to address any issues to ensure a more enjoyable experience for future stays. If there's anything specific you would like us to address, please don't hesitate to let us know.

10/10 - 훌륭해요

Brianne

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, I loved that the floor was not carpet! Comfortable bed and pillows. Very nice. Did not know how to use the key card at first. However, the gentleman whom had checked me in told me where to park and how to get there and that was very nice and helpful. Broken glass and empty lot next door would have been nice to see this filled with trees or nature. Very happy
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 25일
Hi Brianne,Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness of our rooms and the absence of carpeting. It's great to know that you found the bed and pillows comfortable. We apologize for any confusion with the key card, but we're glad our staff could assist you in navigating the property. Your suggestion regarding the empty lot is duly noted, and we'll consider ways to enhance the surroundings. We're thrilled that you had a pleasant stay overall, and we hope to welcome you back soon!

10/10 - 훌륭해요

Mollie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 24일
Hi Mollie,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property rooms were clean.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 22일
Hi Michelle,I'm glad to hear that you found the rooms clean during your stay! If there's anything else we can do to make your experience even better next time, please let us know. We're here to help!

8/10 - 좋아요

A.H.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkable to shopping and restaurants, the outdoor pool was being worked on so we couldn't use it. Major bummer. The indoor pool was okay.
2024년 4월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 18일
Hi A.H.,We're glad to hear that you enjoyed our convenient location near shopping and restaurants. However, we apologize for the inconvenience regarding the outdoor pool being unavailable during your stay. Your feedback is important to us, and we'll make sure to address the issue promptly. We hope that despite this setback, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience in the future, please let us know. We appreciate your understanding and hope to welcome you back soon for a fully enjoyable stay!

8/10 - 좋아요

Monty

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, comfortable and clean room, good selection of close dining places.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 16일
Hi Monty,We're thrilled to hear that you had a pleasant experience during your stay with us! Providing friendly service, comfortable and clean accommodations and convenient dining options nearby are all important aspects of our commitment to guest satisfaction. Thank you for taking the time to share your positive feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Edward

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a minor issue with room that front desk resolved immediately.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 15일
Hi Edward,We're glad to hear that our front desk team was able to promptly resolve the minor issue you encountered with your room. Ensuring our guests' comfort and satisfaction is our priority, and we appreciate your understanding and patience as we address the issue. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to welcome you back for a seamless and enjoyable stay in the future!

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 4월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 15일
Hi Crystal,Thank you for your kind words! We're pleased to hear that you found our staff to be nice. Providing friendly and helpful service is important to us, and we're delighted that our team made a positive impression on your stay. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 15일
Hi Amy,Thank you for taking the time to rate your stay with us. We're pleased to see that you rated your experience with a perfect score. Your satisfaction is our top priority, and we're glad we could meet your expectations during your time with us. If you have any feedback or additional comments you'd like to share, please feel free to reach out. We value your input and hope to welcome you back for another excellent stay in the future.

2/10 - 너무 별로예요

Luis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk person was indiferent. Room condition was terrible. Sheets were not laundered. One bed had "activity" stains. Bathoom had human hair stuck to the walls and door. Mold showing through caulking in bath/shower. Drop ceiling in hallway and bathroom gave off that"crackhouse" vibe. Bathroom exhaust fan did not work. Front desk's answer was "none of them work" which was a lie because I had two rooms and the fan in the other room worked fine. Avoid this property.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 11일
Hi Luis,We sincerely apologize for the issues you experienced during your stay, from the condition of the room to the level of service received at the front desk. It's clear we fell short of providing the quality and comfort you expected and deserved. We take your concerns seriously and will be investigating these issues thoroughly to ensure they are addressed promptly and to prevent such situations from occurring again. Thank you for your feedback, and we hope to have the opportunity to restore your confidence in our property in the future.

8/10 - 좋아요

Jay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed a numerous hotel/motels during our 2024 eclipse road trip. This was not the best nor the worst, but definitely needed some room updates for the 2020's. Rather noisy, sometimes people in the hallways need to be more considerate of their fellow travellers. No night light in the bathroom meant you needed to take a phone to guide you. We ate at the Old Chicago in the hotel that was very busy on the Tuesday night we were there. Many large screens as if a sports bar. Took us (a couple) a full hour for dinner even though we eat extremely fast. Your experience may be different, the food was reasonably good.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 13일
Hi Jay,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest assessment of your experience. We apologize for any inconvenience caused by the need for room updates and noise disturbances during your stay. We will take your comments into consideration as we strive to improve our facilities and ensure a more comfortable environment for our guests.Regarding the lack of a night light in the bathroom, we understand the importance of providing a safe and convenient experience for our guests, and we will explore options to address this issue.We're glad to hear that you enjoyed your dining experience at Old Chicago, although we apologize for the extended wait time. We will pass along your feedback to the restaurant management to ensure improvements are made to enhance the dining experience for our guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 9일
Hi Matthew,Thank you for taking the time to rate your recent stay with us. We are pleased to see that you rated your experience with a perfect score.Your satisfaction is our utmost priority, and we are delighted to know that we met your expectations during your time with us.Should you have any feedback or additional comments you would like to share with us, please feel free to reach out. We always value hearing from our guests to ensure we continue providing exceptional service.We look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Chevelle

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
Breana at the front desk was very help and so sweet! Awesome customer service!!! Breakfast was also great would totally recommend this place for a pet friendly and family friendly stay! Mahalo!
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 9일
Hi Chevelle,Thank you for your wonderful feedback! It's fantastic to hear that Breana provided excellent customer service and that you enjoyed the breakfast. We're thrilled to know that you would recommend our pet-friendly and family-friendly property. We appreciate your recommendation and hope to welcome you back again soon!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This a great property and my goto stay in Joplin. The location is great, near 44 but wo highway noise. Its very convenient to have a restaurant attached- a Chicago Pizza. The Free hotel breakfast is a full meal, from coffee to eggs, sausage and waffles. The place is nice, clean, and a very good value. I
2024년 4월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 9일
Hi Scott.Thank you for sharing your positive feedback! It's great to hear that you had a pleasant experience during your stay at the property in Joplin. The convenient location, amenities like the attached restaurant, complimentary breakfast, and overall cleanliness are all important aspects of a comfortable stay. If you have any further comments or questions, feel free to let me know!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay in this property whenever we go west for the winter. Awesome staff. I left my good sweater in Jan and called them. They saved it till I came back through. Lots of bus traffic today. The breakfast staff sis an awesome job keeping everyone plenty to eat and helping the lines move. That is proper management. Will continue to use this lodging
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 9일
Thank you for choosing to stay with us whenever you're in the area for winter. We are glad that you found our staff helpful and went above by saving your sweater.It is also great that you were able to enjoy the breakfast and had a smooth breakfast experience.We truly appreciate your loyalty and look forward to welcoming you back on your future travels. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Safe travels!

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 9일
Hi Marvin,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

Gretchen 님, Naperville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 5일
Hi Gretchen,Thank you for your feedback! We strive to maintain cleanliness throughout our property to ensure a comfortable stay for all our guests. If there's anything specific you appreciate or any areas where we can further improve, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff!
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 5일
Hi Steven,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing friendly and helpful service is a priority for us, and we're glad to know that it made a positive impact on your stay.If there's anything else you'd like to share or if we can assist you further, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another pleasant stay.

8/10 - 좋아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing special. Normal motel. Would use again.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 3일
Hi George,Thank you for your feedback. We appreciate your perspective and are glad to hear that you found our motel suitable for your needs. Should you choose to stay with us again in the future, we'll strive to make your experience even better. If there's anything specific you'd like us to improve upon, please don't hesitate to let us know.

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 3일
Hi Aaron,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and enjoyable. We appreciate your support and hope to welcome you back soon for another pleasant stay. If you have any further comments or suggestions, please feel free to let us know.

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing value, great breakfast, very modern.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 1일
Hi Danielle,We're thrilled to hear that you found great value in your stay and enjoyed our modern amenities, including the breakfast. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future!

10/10 - 훌륭해요

Lorna

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 3일
Hi Lorna,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Yuh-Wen 님, Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Joplin La Quinta Inn is big yet it’s warm and friendly. Parking is super easy with doors at the sides and back.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 1일
Hi Yuh-Wen,Thank you for your feedback! We're delighted to hear that you found our Joplin La Quinta Inn to be warm, friendly, and convenient for parking. Providing a welcoming and comfortable experience for our guests is our top priority, and we're glad that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

Britnie

별로예요: 숙박 시설 상태 및 시설
The stay was decent but the pool and hot tub did not get cleaned and was absolutely disgusting.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 30일
Hi Britnie,We apologize for the inconvenience you experienced with the cleanliness of the pool and hot tub during your stay. Maintaining a clean and hygienic environment is a top priority for us, and we regret that we fell short in this regard. Your feedback is valuable, and we will address this issue promptly to ensure it does not happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked it alot.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 30일
Hi Christina,We're glad to hear that you enjoyed your stay! If there's anything specific you particularly liked or any feedback you'd like to share, please feel free to let us know. We're here to ensure you have a great experience every time you stay with us.

10/10 - 훌륭해요

Pam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding room and great price!
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 28일
Hi Pam,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our room outstanding at a great price. We strive to provide excellent value and comfort to all our guests. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 - 좋아요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were disappointed with the quality of the breakfast buffet. Otherwise very nice stay.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 28일
Hi Tammy,Thank you for your feedback. We apologize for any disappointment with the breakfast buffet. Your comments are valuable to us, and we will certainly look into ways to improve the quality of our breakfast offerings to ensure a more enjoyable experience for our guests. We're glad to hear that overall you had a nice stay, and we hope to have the opportunity to welcome you back in the future for an even better experience. If you have any further concerns or feedback, please don't hesitate to reach out to us.

4/10 - 별로예요

denver

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirtying
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 28일
Hi denver,I'm sorry to hear about your experience. Cleanliness is a top priority for us, and we apologize if the room did not meet your expectations. Please provide more details so we can address this issue promptly and ensure a more pleasant stay for you in the future. Your feedback is valuable to us, and we appreciate your input.

8/10 - 좋아요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love love the breakfast,best one we have been at. Easy parking, clean, employees nice. All was excellent except cold in lobby rooms are not soundproof and water pressure was low
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 28일
Hi Cindy,Thank you for your positive feedback! We're thrilled to hear that you loved our breakfast and found it to be the best you've experienced. We're also glad that you found our parking convenient, the hotel clean, and our employees nice. We appreciate your feedback regarding the cold lobby, soundproofing of the rooms, and water pressure, and we'll certainly look into addressing these issues to improve our guests' experience. If you have any further comments or suggestions, please feel free to let us know. We hope to welcome you back again soon!

8/10 - 좋아요

Jared-Jessi

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean and tidy. The breakfast was good, and the staff we encoutered were friendly.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 25일
Hi Jared-Jessi,We're thrilled to hear that you found everything clean and tidy during your stay! It's wonderful to know that you enjoyed the breakfast and encountered friendly staff members. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. If you have any suggestions or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 - 좋아요

Erika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They were really busy so it was expected for it to be a little noisy. Not the Hotel’s fault. Could not really hear the noise in the room though! However, our room looked like there was something smeared on the wall next to the toilet. Also, the shower drain was not draining properly so we had to wait 10 minutes between everyone showering do the tub didn’t get too full. We did tell the desk upon check out (we only showered right after playing in the pool and heading out) and they were already putting an order in to get the drain fixed as I was finishing checking out. The pool area had something growing on the floor, it appears to be algae like. But the pool was warm.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 23일
Hi Erika,Thank you for sharing your experience with us. We appreciate your understanding regarding the busyness and noise level during your stay, and we're glad to hear that it didn't significantly impact your comfort in the room. We apologize for the issues you encountered with cleanliness and maintenance, such as the unsightly mark on the wall next to the toilet, the slow-draining shower, and the condition of the pool area. We are grateful that you brought these matters to our attention upon checkout, allowing us to take immediate action to address and rectify them, particularly with the shower drain. The maintenance and cleanliness of our facilities are of utmost importance, and we will ensure that our pool area is thoroughly inspected and treated to prevent any such occurrences in the future. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more flawless experience.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 19일
Hi Stephanie,Thank you for the perfect rating of 5 out of 5! We appreciate your positive feedback. If there are specific aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another excellent experience in the future.

10/10 - 훌륭해요

Michele

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything...i only stayed one night but I had never stayed at a La Quinta..... my daughter recommended you guys for my trip from Illinois to Texas. I'm so glad she did!
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 13일
Hi Michele,Thank you for choosing La Quinta for your stay! We're thrilled to hear that you had a great experience and that your daughter's recommendation led you to us. If you ever find yourself traveling again, we hope you'll choose La Quinta for another comfortable stay. We appreciate your feedback and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Yvonne

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 1일
Hi Yvonne,Thank you for the top-notch 5/5 rating! We're delighted to know you had a great experience. Your positive feedback is much appreciated, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

ShayRonn

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. But the eggs weren't done for breakfast that morning besides that everything was excellent
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 11일
Thank you for your feedback! We're delighted to hear that overall, you had a great experience during your stay with us. However, we apologize for the inconvenience regarding the eggs during breakfast. We understand the importance of a satisfying meal, and we'll address this issue with our breakfast team to ensure a consistent and enjoyable dining experience for our guests.Hi ShayRonn,We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else you'd like to share or if you have specific preferences for your next visit, feel free to let us know. Safe travels!

10/10 - 훌륭해요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Rooms and common areas were very clean.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 11일
Hi Alexander,We're thrilled to learn that you had a positive experience during your stay with us! It's great to hear that our staff was friendly and that you found both the rooms and common areas to be very clean. Providing a welcoming and clean environment is a priority for us, and we're glad we could meet your expectations.If there's anything specific you appreciate or if you have any suggestions for improvement, feel free to share. We hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 - 훌륭해요

Melvin 님, Rio Rancho

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inner courtyard is great for walking our dog, I felt safe.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 9일
Hi Melvin,We're thrilled to hear that you and your furry friend enjoyed the inner courtyard for walks and felt safe during your stay. Providing a comfortable and secure environment for our guests, including their pets, is a priority for us. If you have any additional feedback or suggestions, please feel free to share. We appreciate your kind words and look forward to welcoming you back for another positive experience. Safe travels!

8/10 - 좋아요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facility. Clean. Super convenient, just off exit. Quick check-in. Clean room. New fixtures in bathroom. Fridge, microwave in room. I like it cool while I sleep but the typical on the wall unit would turn on and cool the room then turn off. It got too warm between cycles. Old Chicago pizza restaurant is part of the building so food is very convenient if you like pizza and beer.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 6일
Hi Sandy,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our facility. It's wonderful that you found our hotel clean, convenient, and with new fixtures in the bathroom.We appreciate your feedback about the room temperature, and we'll certainly look into ways to enhance the cooling system to ensure our guests' comfort. We're also delighted that you found the presence of Old Chicago Pizza Restaurant convenient for your dining needs.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit. If you have any further comments or suggestions, feel free to share.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 6일
Hi David,Thank you for awarding us a perfect score of 5 out of 5! We are delighted to learn that you had an excellent experience during your stay. Providing exceptional service and ensuring our guests' satisfaction are our top priorities.Your positive feedback is truly appreciated, and we look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We value your input.Thank you once again for choosing us. Safe travels!

6/10 - 괜찮아요

Lorna

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
My husband was in dyer need of a restroom off the lobby , the cleaning crew would not let him go in because they had just washed the floor. He had no choice but to go anyway.and passed to restroom As he was leaving they claimed he broke something, which he did not. several people one from front desk stormed me in the lobby to advise we would be charged for damages we didn’t do. I am very disappointed with your staff.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 6일
Hi Lorna,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and discomfort your husband experienced with the restroom situation. Our team strives to provide a positive and accommodating experience for all guests, and it's disheartening to hear about this incident.Rest assured, we will investigate the situation thoroughly and address it with the staff involved. Your feedback is invaluable in helping us improve our services and ensure that similar situations do not occur in the future.If you have any additional details or if there's anything specific you would like us to address, please feel free to share. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience.

10/10 - 훌륭해요

Taitum

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this la quinta makes all others look similar to days inn because this is the nicest and cleanest la quinta I have ever witnessed
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 27일
Hi Taitum,Thank you for your outstanding feedback! We're thrilled to hear that our La Quinta stands out as the nicest and cleanest you've experienced. Providing a top-notch and clean environment for our guests is our priority. If you have any further comments or suggestions on how we can continue to enhance your experience, please feel free to share. We're grateful for your kind words and look forward to hosting you again in the future!

2/10 - 너무 별로예요

Pawel

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 9일
Hi Pawel,We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would like to learn more about the specific issues you encountered to address them promptly. If you have a moment, please provide additional details about your stay.We appreciate your feedback and hope to have the opportunity to improve your perception in the future.

8/10 - 좋아요

Adrienne

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice bar attached and filling breakfast served.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 20일
Hi Adrienne,We're delighted to hear that you enjoyed the bar and breakfast during your stay. If you have any specific feedback or suggestions about your experience, or if there's anything else you'd like to share, feel free to let us know. We appreciate your input!

10/10 - 훌륭해요

Sabra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 20일
Hi Sabra,Thank you for the perfect rating of 5 out of 5! We appreciate your positive feedback. If there are specific aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another excellent experience in the future.

10/10 - 훌륭해요

Kristin

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is kind of dirty but we aren’t picky
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 19일
Hi Kristin,We appreciate your feedback and apologize for any cleanliness issues you encountered during your stay. Our team is committed to providing a clean and comfortable environment for all guests. Your comments will be shared with our housekeeping staff to ensure improvements are made. If there's anything specific you'd like us to address, please feel free to provide more details. We value your input and hope to have the opportunity to enhance your experience in the future. Thank you for choosing us for your stay.

10/10 - 훌륭해요

Erica 님, Hampton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great! The larger room with a separate bedroom was great for our family. Was disappointed with Old Chicago though. We arrived later in the evening, and walked down to the bar at 11pm, and they told us they had just closed when it said they were open until midnight.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 22일
Hi Erica,Thank you for sharing your experience. We're glad to hear that you enjoyed the larger room with a separate bedroom for your family. However, we apologize for the disappointment with the Old Chicago closing earlier than expected. Your feedback is valuable, and we'll pass it along to ensure a better experience for future guests. If there's anything else you'd like to share or if we can assist you further, please feel free to let us know. We appreciate your input.

10/10 - 훌륭해요

Lois

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 19일
Hi Lois,Thank you for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay. If you have any specific comments or if there's anything else you'd like to share, please feel free to let us know. We look forward to the opportunity to host you again in the future!

8/10 - 좋아요

Linda

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked being able to travel with my dog. I liked the area where I could take my dog outside. Very conveniently located near eating establishments.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 12일
Hi Linda,We're delighted to hear that you enjoyed the pet-friendly accommodations and the convenient location near eating establishments. Providing a comfortable experience for both guests and their furry companions is important to us. If you have any further feedback or suggestions, feel free to share. We look forward to welcoming you and your dog back in the future!

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff was very nice.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 7일
Hi Christina,Thank you for taking the time to share your positive experience with our front desk staff. We're delighted to hear that they provided excellent service during your stay. If you have any more feedback or if there's anything specific you appreciate about their service, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay! Safe travels!

10/10 - 훌륭해요

Laura

2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 21일
Hi Laura,Thank you for the perfect 5 out of 5 rating! We're delighted that you had a fantastic experience. If there's anything specific you enjoyed or if there are any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another great stay.