카이, 야마나시의 스파가 있는 리조트 및 호텔

"최고의 일본 여행을 선사합니다."

"엔틱한 분위기가 좋았으며 대욕장의 뷰가 아주 훌륭했습니다. 특히 전망대가 좋았습니다. "

"The room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria. We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him gone error and dont know how to check in for the guests like that. Also on the checked out day, i was surprised a lot when came back to the room at 9.20am after breakfast that my room was open widely. At that time my belongings and valuable things were spread in the room. I felt terrible with this hotel security and service a lot. And i will not come back here again. "

"great view, good dinner"