“We love the hotel’s Art Deco/contemporary luxury design, making it a truly unique and beautiful property. A lot of thought goes into every aspect from the impressive reception lobby to the luxurious bed linen. The welcome tea hosted on the Executive Floor lounge is a nice and hospitable gesture (well done)! Don’t miss going up to the rooftop garden. The views are amazing! The staff are helpful and friendly. Special mention of the Concierge Mr Amin who has a cheerful smile for everyone. The...
“The room is clean and their staff were very helpful, e.g find a room near to lift lobby when they found out my mum has mobility issues. Special mention to the malay male staff who is on morning shift during our stay.”
“at the check in ,
1. reception unable to find my booking . it take her a while to find it. only has one staff attending to one big grp check in
Hotel room
1. House cleaning - checked in with room no towel n toilet roll.
2. Internet connection - not working at all despite inform the reception
3. Aircon started to leaked at 2nd night ( room 110) ”