Exterior

Reviews of Wyndham Garden Kansas City Airport

3 out of 5
Wyndham Garden Kansas City Airport
7600 North West 97th Terrace, Kansas City, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 936 out of 1646 reviews" "
Rating 8 - Good. 368 out of 1646 reviews" "
Rating 6 - Okay. 172 out of 1646 reviews" "
Rating 4 - Poor. 93 out of 1646 reviews" "
Rating 2 - Terrible. 77 out of 1646 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Faith, Melrose Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money. Wonderful hotel for budge travels.
Stayed 2 nights in May 2024

2/10 Terrible

Natika, Tamarac

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Front desk staff was impolite, making customer service very poor.
Stayed 2 nights in May 2024

10/10 Excellent

Blake, Stockholm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Really good breakfast. Close to food and shopping. Easy freeway access.
Stayed 3 nights in May 2024
Response from RC on May 25, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Gina, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful!! I would definitely recommend!!
Stayed 2 nights in May 2024
Response from RC on May 25, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

8/10 Good

Debra

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff on all levels. Sofa too low to ground in room. I am a senior. Dog barking in room by me. Took long time for room to cool.
Stayed 3 nights in May 2024
Response from RC on May 25, 2024
Thank you for your feedback. We're glad to hear that you found our staff excellent. We apologize for the discomfort caused your comments are important to us, and we will address these issues to enhance the comfort of our guests. We appreciate your understanding and hope to provide a better experience on your next visit.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will gladley be making this my go to place to stay when i return to kansas to see my daughter again...
Stayed 2 nights in May 2024
Response from RC on May 24, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Olivia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a few hours while driving from CO to CT and this was the perfect stop. Clean, easy check in and the staff was friendly.
Stayed 1 night in May 2024
Response from RC on May 23, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Audrey

Disliked: Cleanliness
Pool was not open, it would be helpful to have the opening date on the website. The halls smelled bad. The room was decent. Overall cleaning could be better. I would not stay here again, there are many other hotels in the area
Stayed 2 nights in May 2024
Response from RC on May 22, 2024
Thank you for your feedback. We apologize for the inconvenience caused by the pool not being open and the unpleasant smell in the halls. We appreciate your suggestion to include the pool's opening date on our website and will work to improve overall cleanliness. We're sorry to hear that your experience was not satisfactory.

6/10 Okay

Cheryl

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Was not as shown on website. Area around was run down and queationable neighborhood for the price we paid. Seemed like they were more concerned about making money then anything else
Stayed 1 night in May 2024
Response from RC on May 20, 2024
Thank you for your feedback. We apologize that your experience did not meet your expectations. We strive to provide accurate representations of our property and regret any disappointment caused. Your concerns about the surrounding area and the value of the price paid are important to us, and we will consider them as we work to improve our services. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.

4/10 Poor

Kimberly

Traveled with family
Liked: Amenities
Other rooms were smoking we can smell it our room ! Pool was closed .
Stayed 2 nights in May 2024
Response from RC on May 20, 2024
Thank you for your feedback. We apologize for the inconvenience caused by the smell of smoke. As for the pool, it is a seasonal amenity and will be open by the end of this month. We appreciate your understanding and look forward to providing you with a better experience on your next stay.

10/10 Excellent

Asal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so incredible. We were assisted just fine with super late check in past midnight. Breakfast buffet included warm options like scrambled eggs, sausage, and potato’s. You can also make your own waffles!! 10/10 Would definitely book here again.
Stayed 2 nights in May 2024
Response from RC on May 19, 2024
Thank you for your wonderful feedback. We're delighted to hear that our staff provided nice service, even with your late check-in. It's great to know you enjoyed the breakfast buffet, especially the warm options and the ability to make your own waffles. We appreciate your 10/10 rating and look forward to welcoming you back to Wyndham Garden for another excellent stay.

10/10 Excellent

Philip

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my, from the moment I stepped in the door I felt like I was home with family. The front desk is so inviting and Chris the shuttle driver is such a respectful and nice guy. Would definitely stay here again. Philip
Stayed 1 night in May 2024
Response from RC on May 20, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Jerona

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in May 2024
Response from RC on May 17, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future.

10/10 Excellent

Tim

My reservation was accurate and as expected
Stayed 1 night in May 2024
Response from RC on May 16, 2024
Thank you for sharing your experience with us. We're pleased to hear that your reservation was accurate and met your expectations. Ensuring our guests have a seamless and reliable booking process is a top priority for us. We look forward to welcoming you back to Wyndham Garden for another enjoyable stay.

10/10 Excellent

Leo, Ridgdedale

Stayed 1 night in Feb 2024
Response from RC on May 17, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future.

10/10 Excellent

Gus

Traveled with family
Liked: Cleanliness, amenities
Staff was wonderful
Stayed 1 night in May 2024
Response from RC on May 16, 2024
Thank you for your kind words! We're thrilled to hear that our staff made a wonderful impression on you. Providing excellent service is something we strive for every day. We look forward to welcoming you back to Wyndham Garden for another exceptional stay.

8/10 Good

Chad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the airport
Stayed 1 night in May 2024
Response from RC on May 16, 2024
Thank you for your feedback. We're glad to hear that you appreciated our close proximity to the airport. Our convenient location is one of the many benefits we offer to our guests. We look forward to welcoming you back to Wyndham Garden for another comfortable and convenient stay.

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but this is our go to, night before a flight hotel!
Stayed 1 night in May 2024
Response from RC on May 15, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future

6/10 Okay

Carrie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Hello, I would first like to say thanks for the opportunity to allow me to express myself. I love staying at this brand hotel when I travel it’s typically really clean, safe, comfortable and quiet. This time I stayed as soon as I got in my room I noticed there was blood splatter on my bed sheets so I went downstairs and asked to change rooms. The staff was very nice. She didn’t have any complaints. She switched my room right away. As I entered the second room, I did a check again and there was something splattered in the shower and all over the shower curtain some sort of pink substance. I didn’t complain this time because the staff was so nice but it was still unacceptable. The elevators were also dirty, like no one had cleaned or mopped them out in weeks I guess I’m just not used to seeing this brand hotel in such bad shape
Stayed 2 nights in May 2024
Response from RC on May 15, 2024
Thank you for sharing your experience with us. We're sorry to hear about the cleanliness issues you encountered during your stay. Your feedback is important to us, and we will address these concerns promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and look forward to welcoming you back to Wyndham Garden for another enjoyable stay.

8/10 Good

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room did smell like marijuana after returning to the hotel after our event. The smell was very strong, but besides this the hotel stay was great!
Stayed 1 night in May 2024
Response from RC on May 15, 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the strong odor of marijuana in your room. We're glad to hear that overall, you had a great stay at Wyndham Garden. Your feedback is valuable to us, and we will take measures to address the issue to ensure a more pleasant experience for our guests in the future. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Latoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in May 2024
Response from RC on May 12, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Vanessa

Liked: Staff & service
Stayed 1 night in May 2024
Response from RC on May 13, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice rooms.
Response from RC on May 12, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Angelo

Liked: Cleanliness
It was too isolated
Stayed 4 nights in Apr 2024
Response from DTB on May 11, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

8/10 Good

Ronald

Stayed 1 night in May 2024
Response from RC on May 13, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was by far nice. The complimentary breakfast was great. The only reason why i gave it four stars is only one elevator was working, due to maintenance. but by far i would come back to this place again.
Stayed 1 night in May 2024
Response from RC on May 11, 2024
Thank you for sharing your experience with us. We're delighted to hear that you found our staff accommodating and enjoyed our complimentary breakfast offerings. We apologize for any inconvenience caused by the maintenance-related elevator issue. Your feedback is valuable, and we are actively working to ensure a smoother experience for our guests in the future. We appreciate your understanding and look forward to welcoming you back to Wyndham Garden Kansas City Airport for another enjoyable stay.

8/10 Good

Troy

Liked: Cleanliness
Wyndham
Stayed 1 night in May 2024
Response from RC on May 12, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

10/10 Excellent

jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from RC on May 11, 2024
Thank you for choosing Wyndham Garden Kansas City Airport. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future.

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was understaffed in all areas. Nice facilities. No place for toiletries in bathroom. Tub had support bars but floor was very slick.
Stayed 4 nights in May 2024
Response from Wyndham Garden Hotel on May 8, 2024
Thank You for your review. Please come back to visit us soon!

10/10 Excellent

keya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sports bar was awesome
Stayed 1 night in May 2024
Response from Wyndham Garden Hotel on May 8, 2024
Thank You for your review. Please come back to visit us soon!

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
The front desk and shuttle Driver were excellent. Our room was never cleaned and we stayed for three nights. We even requested it cleaned and was told someone would come, but didn’t. Parking was very limited and not available later in the evening. The coffee was empty for am breakfast. Our room had dirty items left in them upon our arrival
Stayed 3 nights in May 2024
Response from RC on May 12, 2024
Thank you for sharing your experience. We're glad you found our staff excellent. We apologize for the inconveniences with room cleaning, parking availability, breakfast coffee, and room cleanliness. Your feedback is valuable, and we're actively addressing these issues. We appreciate your understanding and hope to welcome you back for a better stay at Wyndham Garden.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Airport Shuttle was great and easy to set up.
Stayed 4 nights in May 2024
Response from RC on May 12, 2024
Thank you for your positive feedback about our airport shuttle service. We're pleased to hear that it met your expectations and was easy to arrange. Providing convenient transportation options for our guests is a priority for us, and we're glad that you found it to be great. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back to Wyndham Garden for another enjoyable experience.

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. The best that I have had at Wyndham.
Stayed 1 night in May 2024
Response from RC on May 11, 2024
Thank you for choosing Wyndham Garden Kansas City Airport. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future.

8/10 Good

janet

Faucet in Shower was leaking, carpet had a big stain in the main living-room area near sofa and door. Area was not horrible but definitely not well cleaned or kept… there was an unusual smell. The staff was not bad but definitely not friendly nor communicative. Breakfast was decent and well served, the attendant kept area clean and was helpful.
Stayed 2 nights in May 2024
Response from RC on May 12, 2024
Thank you for your feedback. We apologize for the maintenance and cleanliness issues you encountered during your stay. We will address these promptly. We appreciate your comments regarding our staff and breakfast service and will use them to improve. We hope to welcome you back for a better experience at Wyndham Garden.

8/10 Good

Brian

Stayed 1 night in May 2024
Response from RC on May 25, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and we was very comfortable in the large space in our room. Will definitely use again when we fly out of KC!
Stayed 1 night in May 2024
Response from RC on May 16, 2024
Thank you for sharing your experience with us. We're delighted to hear that our staff made a positive impression and that you found your room spacious and comfortable. It's wonderful to know you'll be choosing us again for your future trips out of Kansas City. We look forward to welcoming you back to Wyndham Garden for another enjoyable stay.

8/10 Good

Allan

Liked: Cleanliness, staff & service
Shower was slow to drain but the staff responded quickly after I mentioned it. The room had an oilyAsian/Indian/ food smell to it; as if someone had cooked in the room previously. Very nice workout facility. Breakfast was the usual; nothing remarkable other than the coffee.
Stayed 2 nights in Apr 2024
Response from RC on May 16, 2024
Thank you for sharing your feedback with us. We're glad to hear that our staff responded promptly to address the issue with the slow-draining shower. We apologize for any inconvenience caused by the oily smell in your room; we'll make sure to address this promptly to ensure a more pleasant experience for our future guests. We're pleased to hear that you enjoyed our workout facility and the quality of our coffee. Your feedback is valuable to us, and we appreciate your understanding as we work to improve. We look forward to the opportunity to welcome you back to Wyndham Garden for an even better stay in the future.

6/10 Okay

Daylun Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Apr 2024
Response from RC on May 13, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

6/10 Okay

Keimara

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from RC on May 13, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 4 nights in Apr 2024
Response from RC on May 13, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future.

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to all who services our family!
Stayed 3 nights in Apr 2024
Response from RC on May 16, 2024
Thank you for your kind words! We're delighted to hear that our team provided excellent service to you and your family during your stay. It was our pleasure to ensure you had a comfortable and enjoyable experience. We appreciate your recognition and look forward to the opportunity to welcome you back to Wyndham Garden for another memorable stay in the future.

6/10 Okay

Stephanie

Stayed 1 night in Apr 2024
Response from RC on May 13, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024
Response from RC on May 19, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future.

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, big, quiet, king-size room, and great breakfast
Stayed 1 night in Apr 2024
Response from RC on May 20, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Baily

Stayed 1 night in Apr 2024
Response from RC on May 18, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. Please feel free to share any additional comments or suggestions you may have. We look forward to welcoming you back in the future.

2/10 Terrible

Nathan

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from RC on May 13, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay en route to our destination. Second time staying here. Clean, quiet and convenient location.
Stayed 1 night in Apr 2024
Response from RC on May 20, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.

4/10 Poor

Brendon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property is nice, rooms are dirty. The bathroom was dirty , floors and toilets had not been cleaned. New seat on toilet that didn’t match or fit. We found a sock in the bed! Sheets obviously had not been changed, just made the bed. Three people at front desk no one could print out the receipt.
Stayed 1 night in Apr 2024

6/10 Okay

don, Wichita

Stayed 2 nights in Apr 2024
Response from RC on May 15, 2024
Thank you for choosing the Wyndham Garden. I'm sorry your experience was less than expected. We appreciate your feedback.

10/10 Excellent

Paul, Frisco

Liked: Cleanliness, staff & service
Workout rooms for this level of hotel cost wise I’ve ever seen.
Stayed 3 nights in Apr 2024
Response from RC on May 20, 2024
Thank you for choosing Wyndham Garden. We appreciate your feedback and hope you had a pleasant stay with us. We look forward to welcoming you back in the future.