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"T"

"Lovely clean very spacious room. Convenient for meeting friends and had good accessability facilities."

"The room was nice, a couple of biscuits with the tea and coffee would have been good. Also, more milk! Most staff were friendly and helpful. However, in the morning I wanted to buy a cup of coffee - not breakfast. And this seemed to present an enormous challenge! Reception staff said to just go through to the dining area but the first member of staff was flummoxed. Then the second member of staff wondered whether the coffee machine was on (!) A third member of staff took me over to the bar area where there was a coffee machine but then changed his mind and said he'd use the machine in the restaurant area. When I said okay, and that I'd take a seat he said, 'No, come with me.' All this, for a cup of coffee. In a good hotel. So, I said, 'Never mind,' and went across the square, where I bought a good cup of coffee from the Cafe Nero."

"Rooms very tired , carpets threadbare our room was freezing cold even the heated towel rail didn’t work "

"Very good and great staff in reception "

"Hotel good breakfast was disappointing No choice of eggs no black pudding every mushrooms rubbery the rest not cooked properly Ie. All cooked in oven not fried. "

"Clean room and very friendly staff- perfect for my needs, and very accessible."

"The spa area felt quite cold particularly around the pool so not very conducive to relaxing on the sun beds. The temperature of the pool was quite cool. Best to go in before using any of the thermal journey! Rooms starting to need redecorating in places and my air conditioning unit in Room 313 was leaking water onto the carpet below. Breakfast choice was really good and food was hot. WiFi was very good. Plenty of free parking at the hotel"

"Lovely stay in Harrogate, hotel and staff were excellent and the breakfast was amazing, everything and anything you could possibly need and eat "