Find hotels near Kelvingrove Park, Glasgow from ₩118,215

"We sent this email last week with no response I am writing to formally raise a complaint regarding our recent stay, which was significantly disrupted by ongoing works within the hotel. We had taken annual leave specifically to enjoy a restful break; however, from approximately 8:15 am onwards, the level of noise was extreme and continuous. There was constant drilling, chiselling, and heavy construction noise coming from multiple rooms surrounding ours, with a large number of contractors working directly outside and across from our room. The scale and intensity of the work were impossible to ignore it felt as though we were placed in the middle of an active construction zone rather than a hotel environment. For that reason, after breakfast, we decided to check out and go. While I understand that maintenance and upgrades are sometimes necessary, it is completely unreasonable to allocate guests to a room in the centre of such extensive works. It was clear that multiple surrounding rooms were undergoing refurbishment at the same time, and this should have been anticipated and managed in a way that did not impact guests to this extent. The level of disruption was unacceptable and entirely undermined the purpose of our stay. What should have been a relaxing break was instead a very frustrating and stressful experience. "

"Breakfast wasn't amazing very basic 😋 1 pastry out coffee machine wasn't working?? But staff was amazing "

"This place is wonderful! Great beds, lovely lobby and restaurant, gym, theater, bar, and phenomenal breakfast- worth the price of the room alone. I love the energy and fun location."

"Perfect 👌 "

"Lovely hotel. Ideal location. Room and breakfast first class"

"Room was clean and bed comfy. A lot of the hotel looks worn and not really a 4 star standard; worn chairs, stained carpets and room not sound proof. Breakfast was nice and staff were really nice. Good location but feels more like a budget hotel. "

"The room was clean and met every need. Staff were friendly and helpful with suggestions for shops to replace luggage that KLM Airlines lost."

"View and balcony with a good size room."

"Clean room great reception "