리셉션

게스트하우스 인 & 스위트 호텔 폴스보 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 514개" "
평점 8 - 좋아요. 1002개 이용 후기 중 325개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 101개" "
평점 4 - 별로예요. 1002개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 24개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Nikole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walls are very thin. Friendly staff, basic breakfast. Was not able to sleep with someone stomping above us.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 26일
Dear Nikole, Thank you for taking the time to review our hotel. We appreciate your compliment on our friendly staff members. We are sorry to hear your recent stay was not up to our normal standards. We do hope you will give us another try the next time you are in the area.

10/10 - 훌륭해요

Julianne 님, Lincoln

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice for the price 😊
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 2일
Dear Julianne, Thank you so much for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us. We hope to see you again soon!

6/10 - 괜찮아요

Kim

Horrible room coffee
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 2일
Dear Kim, Thank you for taking the time to review our hotel. We are sorry to hear you didn't enjoy our in room coffee. We do have coffee in our breakfast room as well if our room coffee is not to your liking. We hope you will give us another try the next time you are in the area.

8/10 - 좋아요

iris

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great time at guest hotel. They accomodated my pup and us very well. Grounds were well kept which allowed for easy access to take pup out.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 1일
Dear Iris, Thank you for taking the time to review our hotel. We are so glad to hear you and your pup had a great stay with us! We hope to see you again the next time you are in the area!

8/10 - 좋아요

Clifford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 26일
Dear Clifford, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice hotel, will be coming back.
2024년 2월에 5박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 25일
Dear Richard, Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay with us. We look forward to seeing you again!

10/10 - 훌륭해요

James

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. quiet. convenient. Lots of yummy options at free breakfast. Helpful friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 19일
Dear James, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness, convenience, and friendly staff. We are so glad you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you again the next time you are in the area.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, updated property. Quiet area, very nice rooms
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 12일
Dear Patricia, Thank you for taking the time to review our hotel. We appreciate your compliment on our cleanliness. We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in the area.

10/10 - 훌륭해요

Jocelyn 님, Kingston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here several times and it’s a very quiet place with a walkable dining options.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 9일
Dear Jocelyn, Thank you for taking the time to review our hotel. We are so glad you enjoyed our central location. We look forward to seeing you again!

6/10 - 괜찮아요

Bengt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Ok hotel but a bit old and in need of updates. Shower was only supplying cold or at the most lukewarm water for myself and my wife. Breakfast was subpar so went to a nearby cafe instead. Staff was nice though.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 6일
Dear Bengt, Thank you for taking the time to review our hotel. We appreciate your compliments of our friendly staff. We are sorry to hear your stay was not up to our normal standards. We will alert the proper head of departments to look into these items. We appreciate your feedback.

10/10 - 훌륭해요

Jocelyn 님, Kingston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s very quiet and peaceful stay.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Jocelyn, Thank you for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us. We hope to see you again the next time you are in the area!

8/10 - 좋아요

Li

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Li, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Sharolyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Sharolyn, Thank you for taking the time to rate our hotel.

8/10 - 좋아요

Dennis 님, SALKUM

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in staff was grumpy to my wife when she asked to make a change to room location but hotel overall was great
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Dennis, Thank you for taking the time to review our hotel. We are sorry you did not have a pleasant experience at check in. We will look into this matter so we can do better for future stays. We are so glad you enjoyed the rest of your stay. Thank you for your feedback.

10/10 - 훌륭해요

Bruce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay for reasonable price.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 20일
Dear Bruce, Thank you for taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, nicely decorated. Not super fancy but very pretty and welcoming -- even a fireplace in the front reception and another in the breakfast room. Kind staff. Nice breakfast selection in a clean and pleasant dining room. Very comfy beds and a squakiy cean bathroom with nice shower and great water flow. I would definitely stay here again.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Peter, Thank you for taking the time to review our hotel. We appreciate your compliments on our friendly staff, cleanliness and comfort. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We look forward to seeing you the next time you are in the area!

2/10 - 너무 별로예요

Kristine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Kristine, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Ellen T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 20일
Dear Ellen, thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Susan

2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Susan, Thank you for taking the time to rate our hotel.

8/10 - 좋아요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Dear Frank, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Darron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet and conveniently located. Good value!
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Dear Darron, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness and value. We are so glad you enjoyed our central location. We hope to see you again the next time you are in the area!

6/10 - 괜찮아요

Magaly

연인과의 여행
좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 8일
Dear Magaly, Thank you for taking the time to rate our hotel.

6/10 - 괜찮아요

Christina

단체 여행
좋아요: 직원 및 서비스
No elevator on the property. Only 2 flights of stairs but if people don’t know that and have a handicap that could be horrible. Carpet and wall decor is so outdated! Paint is old.. very musty smell. Our room floor felt like it was going to give and I fall through. It was scary. The bedding was good and bed was comfortable. Bathroom was so ridiculous small, barely can close the door. Glad we only stayed one night and was at the casino and just had to sleep there. Won’t stay again though
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Christina, Thank you for taking the time to review our hotel. We are glad to hear you enjoyed our comfortable beds. We are sorry to hear your stay was not up to our normal standards. We will alert the proper head of departments so we can do better for future stays.

10/10 - 훌륭해요

Desiree

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 6일
Dear Desiree, Thank you for taking the time to rate our hotel.

4/10 - 별로예요

Eden

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Liked the staff although vacuuming at 8am is annoying. Liked breakfast and the lobby looks nice. Could hear our neighbors. Paid extra for a jetted tub and the water was rust colored. Couldn't get into the dirty water. I wouldn't stay here again.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 12일
Dear Eden, Thank you for taking the time to review our hotel. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We are so sorry to hear about the water in your room. After researching this it does appear there was a water main flush in the area. We do apologize that it affected your stay. We do hope you will give us another try the next time you are in the area.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 29일
Dear Brandon, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Jansen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 29일
Dear Jansen, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Enjoyed our stay. Very quiet and the dog area was the best ever. Well lit and large area to walk the pup. Room was spotless and staff was very friendly.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 6일
Dear Karen, Thank you for taking the time to review our hotel. We appreciate all your kind words of our property and staff. We are so glad to hear you and your pup enjoyed your stay with us! We hope to see you again soon.

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 29일
Dear Leslie, Thank you for taking the time to rate our hotel.

6/10 - 괜찮아요

Yu chen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I lived here two nights, but the spa pool always closed.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 6일
Dear Yu chen, Thank you for taking the time to review our hotel. We do apologize that our hot tub was not open during your stay. We were unfortunately waiting on a part for repair. We hope you will stay with us again the next time you are in the area.

10/10 - 훌륭해요

jui-li 님, saratoga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 29일
Dear Jui-li, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Sherry 님, SF

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay GuestHouse Inn & Suites Hotel Poulsbo. The hotel is clean. Several good restaurants within 5 minutes driving distance.
2023년 12월에 7박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 6일
Dear Sherry, Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay with us and our central location. We hope to see you again the next time you are in the area.

8/10 - 좋아요

Elizabeth

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, except for the heater.
It was all very good (comfortable, clean, nice people) except the heater seemed to be slightly sporadic and it was loud.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 6일
Dear Elizabeth, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness, comfort, and friendly staff. We are sorry to hear of the issues with your heater. We will let the appropriate head of departments know. We hope you will stay with us again the next time you are in the area.

10/10 - 훌륭해요

bryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family enjoyed our stay. The staff was friendly and the free continental breakfast exceeded out expectations. Started only one night, but would definitely stay again.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 6일
Dear Bryan, Thank you for taking the time to review our hotel. We appreciate your compliments on our friendly staff. We are so glad you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you again soon!

4/10 - 별로예요

Jack

Not romantic as hoped
Price was right but we spent a little extra for the in room jetted tub. Unfortunately, the water valve was worn out and in dis-repair. Water from the tub spout sprayed all over and could not get any hot water! The lavatory sink faucet also was in dis-repair and leaked. Toilet room exhaust fan worn out and very noisy. Desk staff were great during check in.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 12일
Dear Jack, Thank you for taking the time to review our hotel. We appreciate your compliments of our great staff members. We are so sorry to hear of the issue you had during your stay. We will alert the proper head of departments so we can do better for future stays. We appreciate your feedback.

10/10 - 훌륭해요

Claudia Brigid

출장 여행
좋아요: 편의 시설/서비스
Proximity to many places. Amenities. Warm service. Reasonably price.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 29일
Dear Claudia, Thank you for taking the time to review our hotel. We are so glad you enjoyed our central location and friendly staff. We hope to see you again the next time you are in the area.

2/10 - 너무 별로예요

Leah

출장 여행
별로예요: 직원 및 서비스
Illegally charge for service animals
Despite providing proof that i had a service dog staying with me, and their agreement at the front desk not to charge me (as required by law and stated in their hotel policies) they added $100 pet fee and ran my card for it. I went to the desk to request it be removed and (again) show proof that he was federally protected from all fees, i was told to “get my proof out of her face “. All i tried to do was show her my ADA card. My service dog is a PTSD dog, legally protected by the federal ADA laws. I kept him with me at all times, and he was wearing his service vest and medical ID tags. The police and hotels.com are working on my behalf in this matter, but please be warned. As they have acted in a vindictive, illegal and deceptive manner, i fully expect an unpleasant response to my review, just as they have done to others who have left reviews on this and other sites. They have changed ownership since they received positive reviews on here (there are banners on the building that they are now red lion). The building needs repair, the breakfast is only moderate, but the rooms are still clean.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 3일
Dear Leah, Thank you for taking the time to review our hotel. We are so sorry we mistakenly charged your service animal and a full refund for your pet fee was given a day after your checkout. No one in the building saw your service dog with you during your 3 day stay with us when service animals are supposed to accompany their owner at all times to help through your disability. We do apologize and again a full refund has been provided and a receipt was sent showing so.

8/10 - 좋아요

Tyler

2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 11일
Dear Tyler, Thank you for taking the time to rate our hotel.

10/10 - 훌륭해요

Christine L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 11일
Dear Christine L, Thank you for taking the time to rate our hotel. we greatly appreciate your feedback!

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff & clean rooms
2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Gregory, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness and friendly staff. We hope to see you the next time you are in the area!

10/10 - 훌륭해요

Harvey 님, Parksville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice and the reception was excellent. The breakfast was also excellent - lots of choice and the hot food was indeed hot!
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Harvey, Thank you for taking the time to review our hotel. We appreciate your compliments on our friendly staff. We are so glad to hear you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you again!

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here were excellent, so helpful and gracious. Breakfast was great, property and room were very clean, modern and comfortable. I would highly recommend!
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 11일
Dear Michele, Thank you for taking the time to review our hotel. We appreciate your compliments on our friendly staff, cleanliness and comfort. We are so glad you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you the next time you are in the area!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 5일
Dear Susan, Thank you for taking the time to rate our hotel. We greatly appreciate your feedback!

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, clean room, lots of pillows, has breakfast at a very nice price.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Kevin, Thank you for taking the time to review our hotel. We appreciate your compliments on our cleanliness. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We hope you will stay with us again the next time you are in the area!

10/10 - 훌륭해요

Curtis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe , and easy access to town
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Curtis, Thank you for taking the time to review our hotel. We are so glad you enjoyed our central location. We hope to see you again soon!

6/10 - 괜찮아요

Margaret

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 5일
Dear Margaret, Thank you for taking the time to rate our hotel.

6/10 - 괜찮아요

Jeanine 님, Commerce city

좋아요: 직원 및 서비스
Breakfast was good, staff was good. Noise due to barking dogs on the property. Property is somewhat rundown and in need of renovation.
2023년 11월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 11일
Dear Jeanine, Thank you for taking the time to review our hotel. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We appreciate your compliments on our friendly staff. We are sorry to hear about the noise issue during your stay. We appreciate your feedback and will alert the appropriate head of departments.

10/10 - 훌륭해요

richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close in and reasonable, nice staff, and fine b-fast
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 8일
Dear Richard, Thank you for taking the time to review our hotel. We appreciate your compliments of our friendly staff. We are glad you enjoyed our deluxe hot buffet breakfast served daily. We hope to see you again!

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Totally would give 5 stars except that they are over the top protective of their hot tub. Keep it strictly under literal padlock and key between 10-10. Not one second passed 10pm they will kick you out. And not one second before 10am will they open it back up. The entire time you’re in the tub they watch you on the cameras. We tried turning the jets on and they instantly came out and said “I saw you trying to use the jets, they don’t work”. Then we were looking for towels and they instantly came out and said “are you looking for towel? We don’t stock them out here” so clearly they were watching us closely via the camera. Breakfast food is awful, but even that wasn’t a concern. The hot tub “security” is odd.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 11일
Dear Sarah, Thank you for taking the time to review our hotel. We are very sorry to hear of your experience during your stay. We will alert appropriate heads of department so we can do better for future stays.

10/10 - 훌륭해요

Douglas

2023년 11월에 1박 숙박함