Stayed 4 nights, no lift/elevator, no help in taking luggage to the room at the third level, but I didn't need help. Bed is ok not very soft, four english TV channels, hair dryer, laundry service, clean room nice view (weather sealed windows - experienced strong rains and wind one of days) there is night music yes it is across the road (diagonally far) & there is construction work in neighbouring hotel (9am to 5pm) but thanks to the window glass acoustics I was able to sleep through both the noises, unless you have cranky kids you can sleep and btw the reggae bar that makes the noisy is the second best IMHO after Boogie Bar (banana head) in Ao-Nang, why would anyone want to sleep. If you have a family and/or like to sleep early, you may want to look elsewhere. Also, my bed had little sand the last 2 nights they need to improve the room service, I guess. The breakfast is 150TBH and its just ok, if you have the option to book without breakfast JE Cafe (@KL House hostel) is great! Convenience store is just opposite the hotel (and they have 5Lit water bottles). Most things in Ao Nang are cash only and exchange is cheaper then ATM.
PS: Go to the 'last fisherman'
PPS: after the last fisherman cross the Monkey Trail (short hill walk) on a non-rainy day and enjoy a bit more sandy stretch of beach, their rock bar is overrated IMO.
