6/10 - 괜찮아요
Lee
2023년 1월 13일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
everything was good and understandable except
The room was nice. same with the picture. And this hotel was quiet far from the beach but had shuttle bus(tuktuk?) running.
but, had some terrible things.
i booked here about 1m before check in. but after i book, the price keep going lower and lower. so i had to call hotels.com and get price guarantee. it quiet tiresome.
but before check in date, the price became about 30%
but this was understandable. its better to get guest. even it makes people who booked here early as a fool.
but the thing that made me angry was attitude of staff to my wife. it was 09 DEC morning time.
she was trying to exchange the money (just small money) but fd said exchange is not available. It is ok i understand. but my wife asked 1more time and asked it just small money (i remember it was about 5 or 10dollars). staff could say nice. but their face was like we are bothering them a lot.
so i just said sorry and got out from hotel. i didnt want to ruin my trip with argueing them.
i understand that exchange is not available even small money. but couldn't you speak more nice and smile?
just asked twice. was it so bothering you like that?
everything was good. krabi was wonderful and hotel condition was also ok. but the attitude of FD staff almost ruined our trip.
I'll never stay in this hotel even i go to krabi again.
Lee
2022년 12월에 2박 숙박함