2/10
Never got a code for the lockbox. Couldn’t get through to the 24/7 helpline number. Had to purchase another place to stay.
AFTER we booked and paid for another place to stay, we had someone else call with a Polish number and they got through the helpline. It seems only people will a Polish phone number can actually connect to Novum House helpline. Very unfortunate and frustrating to be left stranded.
Justin
2025년 7월에 3박 숙박함