“I was very disappointed with the check-in experience.
I had reserved a Family Room, but I was given a room on the second floor facing the road. I went back to reception and first asked if it was possible to change the room to one with a mountain view, as we were travelling with a child and did not want to listen to traffic.
The receptionist told me that Family Rooms were only available on that side of the hotel. So I then asked if it would be possible to give us a room on a higher floor instead,...
“I absolutely loved my stay at this hotel! Everything was perfect — the hotel was spotlessly clean, the view was absolutely amazing, and the beds were so comfortable. The breakfast was excellent, with a great selection of food.
The service was outstanding, and all the staff were incredibly friendly, welcoming, and helpful. You can really feel that they care about their guests.
I was truly impressed and would definitely stay here again. Highly recommended!”
“Wir hatten ein schönes großes und sehr sauberes Zimmer. Das Personal war super nett und hat alle Wünsche erfüllt.
Das Frühstück war sehr umfangreich mit vielen außergewöhnlichen (selbst gemachten) Leckereien. Würde sofort wieder dieses Hotel buchen.”
“Nettes Personal, stets zu erreichen, hauptsächlich aber per Telefon, da die Rezeption nicht immer besetzt war. Alle Wünsche wurden erfüllt. Saubere Unterkunft (Chalet Nr. 16 direkt am Fluss).
Leider waren keine Mückengitter vorhanden, somit Schlafen bei offenem Fenster nicht möglich. Wir waren Anfang Juni 2026 dort. Der Platz ist recht klein und außerhalb des Ortes gelegen. Es war recht ruhig und erholsam. In der Nacht hat man ein paar andere (laute+alkoholisierte) Leute gehört, es war aber...
“The property is definitely the best in the area and probably the largest so it is definitely the best choice. The food, the staff, the rooms are all excellent.
My only issue was with the swimming pool, it showed that the water was 27 degrees Celsius but it was closer to 25 while I was there so we only went there 1 times in 3 days, it was quite cold for the kids.
Other that that, I would recommend this property to anyone visiting the area.”