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ZIA Hotel Kuta

Property class: 3.5

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ZIA Hotel Kuta sits in central Kuta, offering a welcoming escape with its rooftop terrace and garden. Guests can enjoy the swimming pool with its poolside bar or take advantage of the practical dry cleaning and laundry services that make longer stays hassle-free.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room (18)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (18)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (22)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (22)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room 18

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room 18

  • Sleeps 2

View all photos for Superior Room 22

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room 22

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • Sleeps 2

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, minibar

Suite

  • Sleeps 2

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About the neighborhood

Located in Downtown Kuta, a neighborhood in Kuta, ZIA Hotel Kuta is in a shopping district and near the beach. Kuta Art Market and Kuta Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Legian Beach and Kuta Beach. Don't miss out on a visit to Waterbom Bali. Visit our Kuta travel guide
Map
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361

What's nearby

  • Kuta Beach
    Kuta Beach
    6 min walk - 0.5 km
  • Bali bombing memorial
    Bali Bombing Memorial
    9 min walk - 0.8 km
  • Beachwalk Shopping Center - Kuta, Bali, Shutterstock ID 1100342045, Purchase Order: SP-2084, Order Number: SP-2084 Hotels.com Go Guides, Client/Licensee: Hotels.com, Other: Lee Ban Twan
    Beachwalk Shopping Center
    11 min walk - 0.9 km
  • Kuta Art Market
    6 min walk - 0.5 km
  • Waterbom Bali
    10 min walk - 0.9 km

Getting around

  • Ngurah Rai Intl. Airport (DPS)
    21 min drive

Restaurants

  • Yulia's Kitchen
    4 min walk
  • D'summer Restaurant & Bar
    3 min walk
  • Belcibo
    3 min walk
  • Burger King
    1 min walk
  • The Coffee Bean & Tea Leaf
    2 min walk

About this property

ZIA Hotel Kuta

Hotel near Kuta Art Market
Located close to Kuta Night Market and Waterbom Bali, ZIA Hotel Kuta provides a poolside bar, a rooftop terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Luggage storage, a banquet hall, and multilingual staff
Room features
All 113 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with hydromassage showers and bidets
  • 32-inch LED TVs with premium channels
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: IDR 100,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 325000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 325000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM

Property is also known as

ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta Kuta
ZIA Hotel Kuta Hotel
ZIA Hotel Kuta Hotel Kuta
ZIA Hotel Kuta CHSE Certified

Frequently asked questions

Does ZIA Hotel Kuta have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is ZIA Hotel Kuta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at ZIA Hotel Kuta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at ZIA Hotel Kuta?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZIA Hotel Kuta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is ZIA Hotel Kuta located?

Located in Downtown Kuta, this hotel is within a 10-minute walk of Kuta Art Market, Kuta Beach, and Kuta Night Market. Waterbom Bali and Discovery Shopping Mall are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ZIA Hotel Kuta Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 71 out of 251 reviews
Rating 8 - Good. 104 out of 251 reviews
Rating 6 - Okay. 59 out of 251 reviews
Rating 4 - Poor. 6 out of 251 reviews
Rating 2 - Terrible. 11 out of 251 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
The staff were fantastic
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Sharon Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had best time at Zia hotel just as good as a five star hotel and smack bang in the life style shopping beach culture
Stayed 20 nights in Aug 2024
Verified

8/10 Good

bilal

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff, good breakfast service. Great location, there is some stains on the sheets and towels and that’s my only complains.
Stayed 11 nights in Sep 2024
Verified

10/10 Excellent

Mathew

Liked: Cleanliness
Disliked: Amenities
Most of the staff friendly
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually really liked this hotel! Great value for money! In a walkable central location. I felt very comfortable and the staff went above and beyond. The room itself was a great size and the bed was the most comfortable bed I’ve slept in since being in Bali (2 months). The only complaint was that everyone was loud in the hallway in the morning and it woke me up every morning. But I was also sleeping in later than I should.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jason Ronald

Liked: Cleanliness, staff & service, amenities
Staff where very nice. Just a little disappointed for the 7am breakfast.
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Alvaro Riquelmi

Liked: Cleanliness, staff & service, property conditions & facilities
I like the people friendliness. I like the room i stayed in. I hated the breakfast buffet. It was cold and old food. The food was not heated and lids were left open for the food to get colder. If you get up late, after 8am expect cold rice and food that have been outside without a warmer for hours.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

kyllieann-louise

Liked: Cleanliness, staff & service
Rooms were on the smaller side. Ok for a single or maybe two people if you don’t spend time in room. Bathroom needs some attention hose was leaking and very small. Couldn’t swing a cat in there. Rooms were clean and tidy. They don’t give you clean towels each day which is disappointing when we realised we had to leave them on the floor to get clean towels. Breakfast was terrible not worth it. Bread was stale and only had one option food was ok if you were Indian or a local. Not much for westerners. Egg and watermelon and boiled rice. Pool area was great on rooftop but don’t supply pool towels. Staff were lovely and very helpful at all times. Aircon could do with a good clean. But overall location was great. Little noisey with bikes at night. Other guests very noisey and inconsiderate of others. Mostly Indian guests and local tourists also. Would I stay again for a cheap holiday yes but only two to a room not 3. You have to sleep on top off each other no room left in the room have to walk sideways.
Stayed 14 nights in Sep 2025
Verified

6/10 Okay

Megan

The room was basic, old, aircon was great used to as a day stay before late flight so the job.
Stayed 1 night in Feb 2026
Verified

8/10 Good

MR ALAN

Liked: Cleanliness, staff & service
This is a good hotel for budget travellers.
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Amenities
Small and convenient. Perfect transfer one -2 day stay.
Stayed 1 night in Feb 2025
Verified

8/10 Good

neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASED TO STAY AGAIN AND WILL AGAIN
Stayed 7 nights in Jul 2024
Verified

2/10 Terrible

Theo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Writing a review can only be constructive if written genuinely, we stayed 1 week and the experience was disastrous.....NEVER to go back to this hotel, the pictures were beautiful like 4 star BUT in reality it was dirty and the pool very dangerous... 😢😢
Stayed 7 nights in May 2025
Verified

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
It isnt gay friendly
Stayed 8 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a week vacation with my family

I have nothing to say regarding this hotel except Gym availability. Because, our room was very cleaned and many facilities were there such as TV, Free WiFi internet, many electric sockets, refrigerator, shower room with having high pressure of water. And Hotel Staff was very attentive and kind. My wife & I were satisfied and were able to enjoy. For me, I wanted to use the gym. Unluckily, the roof of the gym was under construction while I stayed.
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Bed was comfy and fine for my one night stay btt there were lots of flies in the bathroom gathered around the sink. The sink smelt of stale water. The bedside lights did not turn off.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mever chamged the sheets on the bed
Stayed 5 nights in Oct 2023
Verified

2/10 Terrible

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Warning Bed Bugs

This place was the only place i got Bed Bugs out of 4 different paid accommodations i stayed at over my 3 week hoiday in Bali. Not only did i get bed bugs but i was 1st placed in a room, for me was near a 5min struggle to get to the elevator as i use a walking stick due to an accident 2yrs ago, had to ask to move to room closer to elevator, even tho they saw my struggle approaching reception on arrival, do not recomend this place at all. Must add this is the only bad review i have given to any hotel in all my years of using Hotels.com
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Leanne

Liked: Cleanliness, staff & service
You get what you pay for .. sadly .. gym equipment was not working .. my bedding did not seem clean under the sheet coverage .. a little off putting. The pool was lovely but needs TLC.. breakfast I would not waste my money .. was happier ordering on grab.. I left after 4 days . No hot water at times .. please don’t stay there if you want even 3 star.. plus side .. everyone was lovely there .. and close to everything .. just speaking the truth
Stayed 10 nights in Mar 2023
Verified

6/10 Okay

Toni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly we arranged for transfer from the airport to the hotel. Nobody arrived. We had to then seek alternative transport. The booking was for 5 adults in 2 rooms. We paid for the accommodationat the time of booking. On arrival to the hotel we were told that the 2 rooms only had bedding for 4 & the hotel expected 3 adults to sleep together in 1 bed. However, they did advise we could have another bed for an additional cost. Another bed would definitely not fit into the small room, therefore 1 of the adults slept in a chair. Breakfast was included, however it was mediocre. I would not recommend this hotel.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Toshio

Disliked: Property conditions & facilities
チェックイン時に朝食を付けるようお願いしたのに付いてなかった。 連泊したのですがタオルが最初の清掃でしか交換されなかった。 初日にシャワールームのボディソープが空でしたが、フロントに補充をお願いしたら補充されました。そもそも最初から補充しておいてほしい。 シャワーの水圧は低い。 などなど不満点は多いですが値段を考慮すれば妥協すべきところかなと。
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Yuko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
シャワーが出なかった
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Allt var bra förutom frukost som var lite fattig
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Goed hotel, alle faceliteiten zijn aanwezig, ruime kamer, met veel tv channel, wifi uitstekend, schoon en hygienisch goed. Ontbijt buffet voldoende. Hotel zit strategisch met winkels en eethuisjes. Personeel is alert en goed.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

ASAMI

Liked: Cleanliness, staff & service
立地もよく、部屋も綺麗でしたが 最初の部屋は突然の停電、移動した部屋はエアコンの不良、で2度も移動させられました。 どの部屋もWi-Fiは弱く、使い物になりません。 あと、予備のトイレットペーパーを置いてくれないので、途中でなくなり困りました。アメニティの補充もしてくれません。 次に泊まる事はありません。