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HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

5.0 star property
A serene sanctuary in bustling Kyoto where travelers find tranquility in garden surroundings and exceptional dining experiences worth the journey

Choose dates to view prices

HOTEL THE MITSUI KYOTO, in the city's core, offers a peaceful retreat. Enjoy the garden for quiet moments, rejuvenating spa body scrubs, and sports massages. Three restaurants serve French cuisine, and the multilingual staff assists with dry cleaning and luggage storage.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is ₩1,729,128
₩2,187,347 total
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living room | 55-inch flat-screen TV with digital channels, TV

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

55-inch flat-screen TV with digital channels, TV

Executive Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, City View

55-inch flat-screen TV with digital channels, TV

Executive Suite, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

55-inch flat-screen TV with digital channels, TV

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Courtyard View (Onsen Suite Room King)

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, Courtyard View (Onsen Suite Room King)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin)

55-inch flat-screen TV with digital channels, TV

Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 111 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Located in Central Kyoto, a neighborhood in Kyoto, HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is near a metro station. Travelers eager for a bit of culture can stop by National Museum of Modern Art, Kyoto, while those who have shopping on the agenda may want to visit Nishiki Market and Kyoto Station Building. Nijō Castle and Kyoto Imperial Palace are two other places to visit that come recommended. Visit our Kyoto travel guide
Map
284 Nijoaburanokojicho, Aburanokoji St., Nijo-Sagaru, Nakagyo-ku, Kyoto, Kyoto, 604 0051

What's nearby

  • Nijo Castle which includes a small town or village, a castle and heritage architecture
    Nijō Castle
    6 min walk - 0.5 km
  • Springtime in Kyoto's Gion district. #asia #japan #kyoto #gion #sakura #streetphotography #travel
    Shijo Street
    13 min walk - 1.2 km
  • Inside the Imperial Palace courtyard in Kyoto, Japan
    Kyoto Imperial Palace
    17 min walk - 1.5 km
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    18 min walk - 1.5 km
  • Mikane Shrine
    3 min walk - 0.3 km

Getting around

  • Nijojo-mae Station
    4 min walk
  • Nijo Station
    15 min walk
  • Itami Airport (ITM)
    63 min drive

Restaurants

  • コージー (Cozy)
    2 min walk
  • ふくちあんラーメン
    4 min walk
  • マスサンコーヒーショップ
    4 min walk
  • The Garden Bar
    1 min walk
  • 兎珈琲
    3 min walk

About this property

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

Luxury hotel near Nijō Castle
Located close to Nishiki Market and Kyoto Imperial Palace, HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot springs or hot tub, and indulge in a sports massage or a body treatment. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), hot springs on site, and valet parking (surcharge)
  • Express check-out, tour/ticket assistance, and massage treatment rooms
  • Concierge services, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 160 rooms have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and separate tubs/showers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered valet parking on site (JPY 4,000 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,100 for adults and JPY 3,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FORNI（フォルニ）
  • THE GARDEN BAR
  • 都季（TOKI）

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot spring

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Hot spring
  • Hot springs open from 7:00 AM - 10:30 PM
  • Hot springs water temperature - 100 ºF
  • Hot tub
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 2530.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6100 for adults and JPY 3000 for children
  • Covered valet parking fee: JPY 4000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Mitsui Kyoto Luxury Collection
Hotel The Mitsui Kyoto a Luxury Collection Hotel Spa
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Hotel
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Kyoto

Frequently asked questions

Is HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa on Mar 13, 2026 start from ₩1,729,128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for JPY 4000 per day. Limited spots are available.

What time is check-in at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa located?

Located in Central Kyoto, this luxury hotel is within 1 mi (2 km) of Nijō Castle, Nishiki Market, and Kyoto Imperial Palace. National Museum of Modern Art, Kyoto and Kyoto Station Building are also within 3 mi (5 km). Nijojo-mae Station is only a 4-minute walk and Marutamachi Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 108 out of 121 reviews
Rating 8 - Good. 6 out of 121 reviews
Rating 6 - Okay. 3 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

Reviews

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities
Very nice rooms, good location and great service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fantastic. Rooms were spacious and extremely well appointed and the spa was excellent after a long days sightseeing. Staff were courteous and professional. One of the best hotels I have stayed in anywhere in all my travels.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel The Mitsui was a phenomenal hotel. The amenties, design, and cleanliness were truly standout. The private onsen was lovely. The attentiveness and knowledge of the hotel staff really is top notch. The Japanese style breakfast was beautifully presented. This is one of the best urban hotels I’ve ever stayed in Japan or Europe. I will definitely be returning when I come back to Kyoto. I highly recommend this hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Loveddddd the onsen in spa, was wonderful!! Also had a massage in the spa which was great. This place is perfect!! Highly recommend!
Stayed 4 nights in Nov 2025

8/10 Good

Abdulmohsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel — the best of my Japan trip HOTEL THE MITSUI KYOTO delivered an exceptional stay from start to finish. The team is highly professional, and the hotel beautifully reflects Kyoto’s historical atmosphere—especially through the staff’s traditional attire and the stunning garden. During my trip to Japan, I stayed in five hotels from well-known brands, and this property exceeded all of them in every aspect. It is the only hotel I would definitely return to, and I truly hope to see you again next year.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and bed was very comfortable. The bar area is very scenic and the kiwi cocktail that was on special was one of the best I’ve had. We really enjoyed the option to reserve the onsen privately as well. Would love to return!
Stayed 3 nights in Apr 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were absolutely outstanding. We stayed 2 nights/3days. Staff arranged all taxis. Large room. Great amenities include private onsen/thermal spring which was relaxing. Loved every minute. Overall OUTSTANDING service and excellent stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property spa and service
Stayed 3 nights in Apr 2025

10/10 Excellent

Louis

Liked: Staff & service, amenities, property conditions & facilities
Tranquil and relaxing facilities, very friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely, caring and friendly staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

ALUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in, in all areas including room cleanliness and organization, customer service (amazing), a quiet room, relaxed atmosphere, excellent breakfast (Japanese or American, served at the table, plus an extensive buffet, all items fresh and delicious. Location is amazing, 5m walk to a metro station and right across the street from Nijojo castle which was one of the best things we have seen in Japan.
Stayed 5 nights in May 2025

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, this was an absolute blissed out stay. The room, service and thermal baths were delightful. Cocktails and the tea ceremony were amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zen atmosphere. Very nice rooms and excellent service. Beautiful spa and mineral pools Loved this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

Excellent and exceptional; clean and very efficient staff. The very best we’ve ever stayed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with world-class service.
Stayed 3 nights in Dec 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
This was our favorite stay during our 2 week Japan vacation. The hotel is impeccably designed with attention to detail around every corner. The service is amazing with genuine Japanese hospitality We can’t wait to return to the Mitsui!
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is comfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

Sabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Nothing short of an elevated experience. Truly amazing property and wonderful staff. The attention to detail is outstanding. So comfortable and serene, we were only sorry to leave :)
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tabitha

The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is quite dark however we still live the room
Stayed 2 nights in Aug 2024

10/10 Excellent

Farhad

Liked: Staff & service, amenities, property conditions & facilities
Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.
Stayed 7 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!